Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
5 star head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it; works spectacularly. High quality product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter,
Perfect! We're thrilled that your daughter is having a great time using these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones. Sound quality is excellent and the noise cancelling is the best on the market dont hesitate to buy theese
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darriel,
Awesome! We're glad that you like the noise canceling function and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling performance is really good.Even if you don't turn on the noise canceling, the sound insulation is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonj,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and great noise cancellation especially while music is playing. They move a little when I move my head, but good for stationary use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talia, we're glad you like the sound quality and noise canceling feature. We're understand your feedback regarding the fit of your SONY unit. Adjust the slider of the headphone for comfort. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Need to buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones!!! I have the XM5 as well and still prefer the XM4 the sound, the microphone are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Great! We're glad that you like the sound quality and mic function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
For cell phones only. Do not buy for desktop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youd think a 300 dollar headset would work good with pc it doesnt. All of the audio sounds like trash when you use it on the desktop. Its only redemption is the quality of audio difference is so drastically good when using on cell phones only. The app is crazy hard to use as well. The headset has a hidden touch sense button on the right side of the headset that is easily touched to activate its function which puts the headset into call mode... the only way to disable the hidden touch button is to use the app and program it to be disabled. The wireless range isnt that good either you can about 15 feet before the signal starts cutting out on Bluetooth which is a shorter distance then a ps4 controller which has an average range of 25 feet. Also made by sony. The battery life is solid tho so if you want a long lasting headset this is the one. You can go like 16 to 20 hours on a single charge sometimes longer depending on use. I am severely disappointed in this purchase since i only wanted a new headset to use for my desktop.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Long standing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted two years and still Going strong! Good quality sound & durable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lone. Great! We're very pleased to hear that your Sony WH1000XM4 have provided a reliable performance for two years and still going strong. And good to know you appreciate the excellent sound quality and durability of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and really good quality with great battery for ever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamiA,
Thank you for perfect 5-star rating! We're delighted to hear that you appreciate the quality design and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Real Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real Good. They sound like high-end head phones. You put them over your ears and good stuff happens. Me Gusta
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazzyEff,
Amazing! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good comfort but gets a little warm. Used these on an airplane and noise canceling is great. Sound quality is okay but better after changing some settings in the app you need to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inaff, We're very grateful for this positive feedback! Good to know you like the comfortable fit, great noise cancelling feature and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Best Headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset with amazing sound quality and noise cancelation. Iam enjoying it everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxx, Awesome! We're very pleased to hear you're enjoying the amazing sound quality and noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Noise-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a manufacturing plant with 30+ CNC machines running at all times. The noise cancelling on these headphones are GREAT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anzell54,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter finally wait to get this promotion. Like the color and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sheila, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
AMAZING
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever gotten myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luna,
Fantastic! You've definitely made a great choice! We are thrilled to know that you're well-pleased with the amazing performance of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great consumer-level headphones. The excellent noise canceling and sound these headphones offer is something not many other headphones come close to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoomerW12,
Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have completely exceeded my expectations and I would purchase them again. They are amazing at blocking peripheral noise and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We're thrilled that these headphones have exceeded your expectations. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great Bluetooth range and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJMatBB,
That's awesome! Reading your honest review makes us happy. We're glad that you appreciate the sound quality, Bluetooth range and ease to use of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! I love my music and love this brand!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dante,
Thank you for loving Sony and our products. We are truly delighted o hear that you are pleased with your XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Stellar while they worked painful when they didn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in October 2020 and immediately fell in love with them. The noise-cancelling and sound quality in these were second to none, making them my go-to headphones for anything, from listening to music to streaming shows and movies. Over the past week, however, a painful, high-pitched ring began sounding in the left side more and more frequently when on noise-cancelling mode. Despite visiting Sony support website and going over their suggestions, I was unable to get it to stop, which really is a shame as the limited warranty has long expired and there is not much I can do except pay to fix it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gerardo, We regret to hear you are having an issue with your Sony wireless noise canceling headphones. This is usually not the case with our premium headphones and this is definitely not the customer experience we want you to have. You can email us at socialsupport@am.sony.com with the following details so we can help you further with your concern:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones I would say better than Bose best nosie cancelling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HitenS, Amazing! We're very pleased to hear you appreciate the top notch noise cancelling feature of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam