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Customer Ratings & Reviews

Your price for this item is $278.00
The comparable value price is $348.00

Customer reviews

Rating 4.7 out of 5 stars with 12499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 12,499 reviews
  • Rated 5 out of 5 stars

    Excellent noise canceling & sounding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding and noise canceling headphones under $400. You can’t go wrong with this set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bkelley3rd, Awesome! We're thrilled to hear you feel the WH-1000XM4 is the best sounding headphones at this price range. It's good to know you're enjoying its incredible sound and excellent noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Like’em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, I’ve had no trouble attaching them to my iPad and iPhone. And they sound very good. Ccccccc ccccccc cccccccc cccccc cccccc ccccc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BTHBTH,

      We're glad that you're enjoying the sound quality of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than Beats headphones!! Purchased them as a gift, I will certainly be buying myself a pair. The noise cancellation is unparalleled!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauren,

      You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Work perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. I put a brown noise on to block out loud neighbors and they work great!! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sweetpea, We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Luv it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looove the way everything sounds! Soundproooof! Luv it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuvinMClovin, Thank you for the amazing review! We're glad you love the overall sound quality and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable for long use and sound great. The battery life is excellent, and I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatkidd77, You've made an excellent choice! We're pleased to hear you like the comfortable fit to use for an extended period, great sound quality, and long-lasting battery life of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    I just love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing product I really feel like I’m in my NARNIA world when I use it…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElisabeteM,
      Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the WH-1000XM4 and feeling like you’re in your own Narnia world. Our goal is to provide an immersive listening experience and it’s fantastic to know we’re achieving that for you.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    beats killers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphone is so much better than the beats headphone the noise cancellation is very good and the sound quality is so much better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tuan,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Got them on sale so it was worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Chad! We're very happy to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Getter done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy these things! They have excellent sound quality and they will blow away the competition. They come in a cute little traveling case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pacoima818, Glad to hear that you are happy with the sound quality of your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Top Notch Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best headphones I could have ever bought I’ve had these headphones for a year now bought them last Christmas and they’re still going strong and very durable. Highly recommend for people who want these for the gym or for any other reasons if you’re serious about your music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dominickg1234,
      Thanks for sharing your feedback and we highly appreciate your recommendation. We are pleased to hear that our Sony WH1000XM4 still works and perform perfectly. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great product. Better than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good! I’ve tried other available earbuds/headphones (Bose, Beats..). This one out performs with sound quality. A very good investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, Amazing! We're glad to hear that you love the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, Amazing is all I can say. Best Headphones I have ever owned. If you can afford it make the purchase. was able to get early Black Friday Price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok so gooddddddddddddddddđdddddddddddđdddddddddddđdddddddddddđdddddddddddđ

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaiN

      Thanks for the 5-star rating! We're thrilled to hear you're enjoying the WH1000XM4 headphones!
      Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Best quality sound compare to other headsets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kikichallenge, Excellent choice! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good they cancel most everything out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brendapanther, Amazing! We're very pleased to hear that you're enjoying the amazing sound quality and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphone i loved ... i love shopping at best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValerieM,

      We're thrilled to hear that you're loving your WH-1000XM4 headphones and had a great shopping experience at Best Buy. We’re always happy to know our products make a difference for our customers. Enjoy your music, and thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sound quality excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent had a hard time tonuse app to control them to pair to another device, but after that it was easy... Great set of headphones sound awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pain68, Thank you for you positive review! We are glad to hear that you are happy with the amazing sound quality of the headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! ANC is super cool and the equalizer app lets you adjust the levels of the headphones to your liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fishguy,

      Great! We're glad that you like the noise canceling and equalizer function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent Sony Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Sound is super rich and filters out all the outside noise around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edhennigan, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US