Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a noise cancelling headphones before but this one exceeded my expectations. Still havent tried all the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleB18, Awesome! We're glad that are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with these phones! Started with the 910’s, but am much happier with these. Nice balanced sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyS,
Great! We're thrilled that you are happy with the upgrade. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound control and they are extremely comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geniebear,
Thank you for the purchase! We're glad to hear that you like the sound and comfortable design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
Best Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazinggg the beat headphones I have ever used thank you soo much sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DahnirR,
Thank you for choosing Sony!
It makes us really happy to hear that you love your WH-1000XM4 headphones! We're so glad they're the best you've ever used. Thank you for sharing your positive feedback.
Best regards,
-Fred
Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I purchased for my nephew and he loves his headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPPrinter,
That's wonderful to hear! We are so glad that you chose the WH-1000XM4 headphones as a gift and that your nephew loves them. It’s great to know that our products are bringing joy to others. We designed them to deliver an exceptional listening experience, whether for music, movies, or gaming.
Thanks for choosing Sony, have a marvelous day!
DiegoV
- Pros mentioned:Sound quality
Best hp i ever had.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is great.i work in a very noisy factory
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, awesome! We're glad you are enjoying the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever sound great so happy best buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GustavoM, We are glad that you now have an awesome pair of headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them on sale for $70 off, but I would not have minded spending full price on them because these headphones are fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EF97, That's a great deal! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. The noise canceling is excellent. A bit on the pricey side, but got them as a gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderful,
You received the perfect gift! We're glad that you like the noise canceling and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Value!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, my favorite headphones to date. Despite the pandemic, I used it a lot around the house and felt completely immersed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DontBuy, We're very grateful for this positive feedback! Good to know you're enjoying the immersive experience with your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than the air pods max and better overall. I use these at the gym and at home and have done me no wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eoms, thanks for the 5-star rating! We're honored to hear that the Sony - WH1000XM4 have been such an excellent option for you. With their industry-leading noise cancellation and magnificent sound quality, these headphones are designed to elevate your listening experience, whether you're at the gym, commuting, working, or simply unwinding with your favorite tracks! Thank you for choosing Sony and enjoy the music. Best regards, -Dominick
- Pros mentioned:Sound quality
Awesome Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, the noise canceling and surround sound was by far my favorite feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duhchingchong,
Great! We're thrilled that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Improves upton the XM3 but not a revolution
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a WH1000XM3 and this improves upon it without changing it completely. I had the option to go for the XM5 but I couldn't let go of the travel portability I love about the XM3 and so I went with this. I am not disappointed. The call quality on this is better but if that's not a concern, save some money and get the MX3 for a better price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dimhat, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sounds great and noise cancelling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwin, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Definitely worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth with a strong touch of base. Great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CaseyF,
Perfect! We are very happy to hear that you are pleased with the over-all quality of our Sony WH1000XM4 Headphone. Enjoy listening to your favorite content and thank you for choosing Sony! - Marco
- Pros mentioned:Bass
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For better than my old headphones. Base is great when u use the app to adjust it. Also cheaper than the apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, Thanks for this amazing review of your WH-1000XM4. We really love to hear you like the features and superb sound quality especially the bass of our industry-leading, Noise Canceling headphones WH-1000XM4! Good to know you are utilizing the built-in equalizer on the Sony headphones connect app and you've seen the overall improvements of the WH-1000XM4 compared to your previous headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Really good headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, the sounds is great and quality is as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielC, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Comfortable and great audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, smooth audio, and great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SimS, nice! We're glad you like your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Your recommendation means a lot to us and thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer an Excellent Audio experience. The noise canceling is amazing, so spend the money and be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey! Glad to hear that you are happy with the noise canceling and that the WH-1000XM4 was worth it! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the heavy price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steep price but one of the best purchases I’ve made in a while. Sound quality and noise cancelling are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyJ,
You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph