Customer Ratings & Reviews

I spend a lot of time on the computer, with kids and spouse working around the house. We're all on slightly different schedules, which results in noise and disruptions (often, when it's least convenient). This headset has been a fantastic investment in sanity. I tried several different versions of noise cancelling headphones. These were extremely comfortable when I first tried them on. After 2 weeks of near daily, extended wear, they are still just as comfortable. The noise cancelling is excellent. Even with a lot of noise in the background, I can pay attention to online meetings (or just good music). Even without the active noise canceling, the headset itself does a reasonable job of keeping out low-levels of background noise. I charge them about every other night and have not had any concerns with battery life.

Works really well, excellent noise cancellation, great sound quality with an emphasis on bass, and long battery life. While still a strong choice.

Did a lot of research on noise cancelling headphones and these still beat my expectations. I would give an A+ for overall sound, noise cancellation, comfort and design aesthetics. I listen to all genres of music, the sound is amazing and offers full EQ adjustments to suit your needs. I'm not an audiophile, but think most people would agree with the sound quality at this price point. I'm a bit nervous about the durability of these headphones despite not having any issues. They are so light that when I fold them up to put them in the case, I can only hope the components won't break from standard usage. That said, well worth the money! Nice job Sony!

I’ve been using the Sony WH-1000XM4 headphones for a while now, and honestly, they’ve completely changed how I listen to music. The noise cancellation is so good it feels like I’m in my own little world, and the sound quality is rich and detailed, everything just sounds better. I love how comfortable they are, even during long work sessions, and the smart features like auto-pause when I take them off make them feel almost futuristic. They’ve become one of my favorite everyday gadgets.

Amazing. Sound is clear and noise cancellation works well. I love the feature where you press your palm on the side to hear ambient sound when you want. Battery is phenomenal—I’ve had these headphones for a month, used them almost every day for an hour on average and only had to charge them once. Comfortable as well, even on a small head like mine.

I have Bose quiet comfort which is of same price but these are happy to use, more comfortable, more clarity and good surrounding sound.. but need more clarity in some formats..

I love these headphones, the noise canceling is great, they can save battery when you take them off of your head and the way you can connect with two different devices is the best feature in my book! I recommend these headphones, once you get a pair for yourself, you'll instantly love them!

Bought these headphones after having bought speakers and other headphones from them. What makes these stand out is not only the superb sound quality but the companion app that comes with it. The app allows for equalizer customization to the max. Noise cancellation is quite nice, especially being the passenger in a car or on a train, bus, ect. The other Bose headphones for around 399 have better noise cancellation but only by a small margin that I barely noticed. Just as Sony always touts it self, the bass on these bad boys can reach a perfect level without having fuzz. It takes a bit of playing around with the equalizer to find the best fit for you though. I’m a college student at the moment and it work great with zoom calls and phone calls. The call feature is great. It also has a track pad on the right ear cup that you can swipe on at different angles to lower, higher volume, skip songs, ect. The reason this is a 4 star and not a 5 start is that after about 8-10 hours of straight use (don’t judge me) the pressure from the crown of my head was painful, which is to be expected. Also, there was only one instance where the audio would stop and play for some unknown reason but was fixed with a simple off and on. I’d recommend these headphones over Bose, JBL, and other brands. My favorites BY FAR!

Good headphones overall. Sound quality was good. I wish they got a little louder. Very comfortable and compact.

These headphone are truly comfortable and pair easily with my iPhone. The companion app allows you to change the sound profile to your liking and also allows you to disable the swipe controls on the side of the earcups. The noise cancelling is great compared to my old headphones and is best-in-class from what I've heard. The battery life is surprisingly long (considering the weight of the headphones) and will comfortably last for over a day. That is more than enough for trans-Atlantic trips to Europe. The only thing is that I wish that the earcups were removable so that I can replace them when the time comes. The hard case is nice since it has a slot for all needed cables. I can confidently put the headphones in my tight bag without worrying about the headphones breaking.

I got these after my xm3's died, they surpass the previous generation in every way. Easy setup, good range, excellent sound quality, and the battery is pretty good too!

Finally decided to pick these up the other day after eyeing them for a while. These are my first over-ear headphones from Sony, and I recently purchased the XM4 earbuds which were my first earbuds from Sony. All I can really say is that I'm blown away by these headphones. ANC is almost unsettlingly good, comfort is near-flawless, and sound quality is next-level. Sony's android app lets you customize them to your liking and the integration with voice assistant is something I haven't seen with any other brand. The head band itself makes a bit of a pressure point after wearing them for 1-2 hours straight but still nothing near the long-term discomfort of other brands. Can't recommend these enough.

My last headphones were fake "refurbished" Beats earbuds from Wish that I bought 4 years ago. So preface, my bar was probably pretty low. The battery life and audio quality are awesome. I've been enjoying going back through my music and am really noticing the difference that comes with quality. Also, I use it as a gaming headset and works just fine for that as well. I tried the XM5s in store and although there was a slight improvement in audio and fit, it was not enough to justify the extra money and larger size. As a big-eared individual, the headphones do get uncomfortable after a couple hours. But that's a me problem as all headphones do that and after that long of a time, I should take a break to not worsen my tinnitus.

I was using my Sony MDR XB-950N1 which also has noise cancellation. I want to upgrade the headphone hence looking between 1000mX4 and Bose 700. I have tried these headphones numerous times in the product demo area. I felt Sony is having an upper hand on noise cancellation based on the demo i had in the shop's noisy environment. Sound signature is little on the bass side but most of ppl will be pleased with it and can control it in the app. The main difference from my previous sony is the comfort in wearing even for hours. This is amazing companion especially WFH situation, this will help to focus on your activity. The battery life is amazing, redefined the VFM in the premium headphone category. If you got this during the sale then this is a steal.

We love these headphones. This was our second pair. The sound is crisp and these are super comfy.

Recently bought these to replace a pair of Bose QC 35ii's that'd I'd been using for travel for several years, and the leather had finally given way (and aftermarket replacement ear pads just ruined them). I've always liked these Sony's, and bit the bullet and switched. Overall, I do really like these. They are a tick heavier than the Bose equivalents, but not all that noticeable even with a few hours of wear. The sound equalizing is really nice, and a big differentiator from Bose. Really strong bass. It's more noticeable which is L/R compared to the Bose. It's a little thing, and maybe I'm just a moron, but there's a visible difference. The 3.5mm cord is a lot heftier than what Bose provides. I never broke mine, but I was always worried it would happen. Great battery life. A couple negative marks (and why I can't give them 5 stars)... The "vacuum" created with ANC is a lot more noticeable to me than with my old Bose headset, and I'm not in love with that after using these on a few trips. Also, I'm not in love with the lack of buttons and dependence on touch "gestures" for controlling volume, skipping, and pausing. I also worry that, over time, there will be visible wear on that headphone (right side). At least for volume, it'd be nice to have more tactile control (see people's complaints about touch screens on cars). Definitely would recommend these though if they're in budget. All-in-all...great set of headphones.

Best wireless headphones I have owned. I used them during a 9 hour flight to Hawai’i and I was pleased at how comfortable they are over long wear periods. Great noise canceling, I accidentally put it on noice canceling at work and my co workers have to walk up and talk to me because I genuinely can barely hear them. Batterie seems to last the advertised 30 hours. 10/10 would recommend. Unable to speak on longevity/ build quality over time.

PROS: 1. Outstanding sound quality 2. Excellent noise cancellation 3. Comfortable for hours 4. Long battery life 5. Easy bluetooth pairing. No dropouts. CONS: 1. Expensive. (but less of a con if you get it on sale).

I was looking for two things when purchasing these headphones: comfort for my large head and excellent ANC to spare me the sound of my sisters when they're on discord voice chat nearby. I've tried a handful of other sets of headphones that have managed one of the two requirements, but never both. The Sony's manage both and have great sound to my untrained ears. The only ding I'd give them is the touch controls in general, but I tend to use these with my laptop and control most aspects with that rather than the headphones. Still 5 stars because I wasn't planning to toy with touch controls much anyway and the thing that matters (ANC) has a physical button.

This product has tremendously changed by music listening experience. 1. The battery life on the device is amazing. I will go days where I listen to music for a couple hours or more before I get to even 40 percent battery life. 2. The noise cancelling abilities are better than I have heard in other over ear headphones. 3. Build quality is light yet solid, making it a comfortable wear for long periods of times. 3. The app the comes paired with the headphone allows for many useful abilities such as noise canceling adaption, multiple device connection, and many more. Overall great headphones.