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Customer Ratings & Reviews

Your price for this item is $278.00
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12503 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 12,503 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them. It was easy setup m, the noise cancellation is amazing, and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCRC,

      We're thrilled that your wife is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Noise canceling King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I have owned bar none !!! Bought it at a discount during Christmas holidays so no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coco,

      You made the right choice with the Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones I've Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is astounding. Coupled with the drivers, that makes these the best headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siaki,

      Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Dope product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling sound it provided when I wear it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJohnson, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great noise cancelling. Satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pendejoe, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I’ve bought yet! These work great indoors and out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keliber,

      Great! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the greatest thing I've ever splurged on for myself. The noise cancelling is superb, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Addilynn, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best Sony upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased them for my 16 yr old for her Birthday and she loves them. She previously had an older version so this was an upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, Awesome! It's wonderful to hear you are enjoying the superb features of these headphones. Glad to know your investment is worth it. Thanks for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    oooh, so silent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely banger headphones. 100% worth it. Can't hear the highway near my house now lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptainRache, That's awesome! We are glad that you like the noise canceling feature of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up and use. Good value and good assistance from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Excellent sound quality. I’m very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earbuds, Great! We're happy to hear that you are enjoying the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    dolby atmos support!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried buying the XM4’s that there wouldn’t be support for Dolby Atmos, but there is and it sounds great on these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sidneywashere, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because they were on sale. I love them I think the color is so cute and they were so easy to connect. The case is also perfect for when i take them on the go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaG, we're glad you love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what the quality of the headphone definitely reccomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natebag96,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great sounding headphones. They really block out a lot of outside noise. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TL74,

      Awesome! We're happy you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great quality and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayforce, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the noise cancelling feature and the quality of sound from the speakers. Works great practicing drums.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antenna,

      Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect for the gym!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to escape the noises of everyday life, I sincerely recommend this headphones!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amigomegaman89, Awesome! We are so glad to hear that you found the perfect headphones for your gym activities! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Sound, Great Noise Cancelling, Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And they have a bunch of cool smart features. Ear detection/auto pause on take off is something I have grown accustomed to with my AirPods and it is so nice to finally have it on my over-ear headphones too. The speak-to-talk thing is actually really useful. I had to turn off adaptive noise control after about two weeks, it kept turning on and of while working. From home, got really annoying. But that hardly changes the fact that these things are great upgrade from nearly any other headphones on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottB, we're glad that you like the amazing features of the headphones particularly the wearing detection and Speak-to-Chat function. Your feedback about the adaptive sound control is greatly appreciated. This will certainly help us improve our products. Thanks for your review and for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    They are as good as they say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I have made in buying these Sony headphones. They are better than the leading or popular brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NM04, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay Sony_US