Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and I love it. Sony XM 4 sound quality is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RiyazAli,
Perfect! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for our daughter. She says great sound quality and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol,
We appreciate the 5-star rating and we're glad she loves the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
ANC king
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of now best pair of headphones I’ve used. Great sound and ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
clouds on my ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good, my ears are thankful for these headphones because they are so comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kateharvey, Were glad to hear that you are comfortable using the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Impressive!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly impressive. The worst part is that all other sound systems now pale in comparison.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad, We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Solid stuff!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Headphones! These trying blockout noises and audio quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovhanyB! Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Just as good as the new xm5’s
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these and the new versions, these are just as good and a lot cheaper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BTBAM4Life,
We appreciate the positive feedback! We're glad you like the quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good. However, I was a little disappointed in the features, quality, and comfort. The most annoying part with these is the touch controls. The touch controls are too frustrating to have use regularly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theojacktar,
We appreciate your review of the headphones. It's unfortunate that you are not having the best experience with the touch controls. These links may help you improve your experience with the touch sensor:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son he loves them. Uses in house and when traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gaming, thank you for leaving this good review! We're glad to read your son enjoys the WH1000XM4 headphones and uses them everywhere. Thank you for choosing Sony. Regards. -Jenn
The Best Headphones I ever had!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and build are amazing. You would really happy if you buy these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZayBo,
You made the right choice! We're glad that you like the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Dope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise canceling. Cant hear anything. Perfect for me! Haha
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justsomeonewhobuys, Awesome! We are glad to hear that you found the perfect headphones for you. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones, but issues with bluetooth.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with bluetooth connection when connecting to 2 devices, even after changing setting to prioritize to stable connection (sony headphones app). Besides that, awesome sound signature and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi higha,
We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you're having connectivity issues. We would like to know more about your concern and help you out. Please send us an email at [email protected] with the following information:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Ralph
Sony Social Support
Best Headphones on the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! These have crisp sound, amazing noise canceling, and an easy to use interface. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi musicjunkie,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
These are steal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium sound quality and fair price. If you can get them on sale, it will be your best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alright, we're glad you like the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
yesssss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing cute headphones and the sound quality is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi killerqueen, Excellent! We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great sound. Easy to use.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cans. Try to find them on sale. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VicC, Fantastic1 We're pleased to hear you like the great sound quality and ease of use of your new Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Max's review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and nice noise cancelling capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudeM,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
1st time use…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time used on a plane…great noise cancellation with engine and crying kids…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Washer, Great! We're very happy to hear you're enjoying the industry-leading noise canceling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE HEADPHONES. These are the best headphones that I have ever had and I really enjoy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccho, Wow! We're really happy to hear that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thank you for your purchase and for the 5-star rating! -Jess
great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are fantastic.noise cancelling is amazing you will love em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toaders27,
Great! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph