Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Boss headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing I would recommend these headphones to anyone and the features are great too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techguy, We're glad to hear that you appreciate the sound of this WH-1000XM4. Discover how the WH-1000XM4 headphones blend our most advanced noise-canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Headset with noise canceling features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great !!! I had multiple flights and it kept its charge to the end of 18 hours of flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rumsey,
Awesome! We're glad these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Finally some good food!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your hard earned buck! Def would recommend such high quality build and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruddu666,
Awesome! We're glad that you are happy with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
Sony XM4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, i used these while riding the bus and totally eliminates noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Awesome! Glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great set of headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation and works as expected. Great sound quality! Would recommend buying!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris, Amazing! You definitely made the right choice! We're very glad to hear our WH-1000XM4 Wireless Noise Canceling Headphones meets your expectations and you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for commending our WH-1000XM4 and for choosing Sony! -Jess
CEN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, the best sound while cutting grass or listening to music for creative purposes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3437, Great! Great choice! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
It’s all about BASS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first got some apprehension about this headphone. Almost bought a Bose. It’s good as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Must Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still remain the best over the ear noise cancelling headphones. cant go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xd366,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would spend so much on headphones. I actually like them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi B1988, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony WH-1000XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones I have ever owned. Excellent quality, sound, and Noise cancelling. I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 7ethridge, That's awesome! We're thrilled to hear that you feel the WH1000XM4 is the best wireless headphones you've owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Easy pairing, great sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very easy to pair with two different devices simultaneously
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marden82, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones , quality sound and noise canceling is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Perfect! We really love to hear you like the impressive noise cancelling feature and sound quality of our WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 1000XM4 at Best Buy on June 30, 2022. I didn't feel that the insurance by Best Buy was necessary for this expensive headphones. They worked great until... Last week, fewer than 4 months later, the right earpiece fell off through no fault of my own. I just picked up the headphones, and FLOP. Sony's limited "warranty" doesn't cover the repair. BTW it appears to me that the XM5 uses an entirely different earpiece attachment design; perhaps I'm not the only person who experienced what I think is a flaw in the XM4 design.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi clep, While we are glad to hear that you are satisfied with the overall performance of your headphones, we are sorry to hear that you are experiencing issues with your WH-1000XM4. We'd love to help out and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
If you have already contacted Sony Support, please include the case ID so we can also review your file.
Regards,
Carl
Good casual headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound canceling and overall sound quality for the price range. However ogerall build quality is lacking as the drivers are surrounded and incased in plastic. Ear cups can easily wear out, however there is a way to replace them. Would NOT recommend for gym use as they are recommended for any activity involving water Does come with travel case Favorite feature is duel connect. Easily have phone and computer audio cycle as i do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SolomonM, We are so glad to hear that you are happy with your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Also, simple workout routines like a walk in the park shouldn’t be of concern. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.
Thank you for choosing Sony! -Carl
Great but you migh find other options too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This noise-cancelling headphone works well. Be aware of the compatibility of this with android phone. Requires an app to control properly. Mul-functioning with google assistance. Sound quality is great.
I would recommend this to a friendRecent purchase to replace Beats studio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned them on and synced with my phone which was easy. Music sounds good. The test will be on a flight coming up.
I would recommend this to a friendVery good conference headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound quality, microphone and noice cancellation are all well implemented.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul,
Awesome! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Husband loves thwm
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband and he loves them! Sound quality is amazing and noise canceling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shelly82, Awesome! Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience. Regards, Carl
Best noise cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones on market. Wish the padding was a a little more comfier and the ear shape was bigger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jshah, We value your feedback regarding the padding of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Headphone Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.padding is comfortable and reduces exterior sound… Excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myles, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl