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Customer Ratings & Reviews

Your price for this item is $278.00
The comparable value price is $348.00

Customer reviews

Rating 4.7 out of 5 stars with 12505 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 12,505 reviews
  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the gym and to block out extra noise while working out. They block out a lot and im happy with how well they work. The only negative is the dont stay securely on during certain exercises but that is my only dislike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michele67212,
      Awesome! We are truly happy that the noise canceling feature of our Sony WH1000XM4 work fine. You can work out without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones it really cancel noise from my laptop, speakers, have a clear and crisp sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amber,

      We're glad that you're enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Best over ear headphones I’ve used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had beats, AirPods, AirPods Pro’s, these headphones hands down kicks all there butts!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JNash,

      Awesome! We are glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Noise Canceling Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet set of headphones and great noise canceling feature. Would certainly recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scottie, Awesome! Good to know you like the great noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancelling ability. Would buy again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grant,

      Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really picky with headphones and have tried Apple headphones and didn’t like them as much as the Sony they last really long and had gone through many rough throws and are still in such good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleeM, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Good power management, a full day of conference calls on one charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricman466, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the MX1. Call quality is good. Sounds great. Effective noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonC,

      Great! We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    ANC is a great feature.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. ANC cannot be matched. A bit pricey for a revamped headphone but should last a while. App is fairly easy to use but the buttons could use more functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jvas1791, We are thrilled to know that you like the sound quality of your Sony wireless headphones. We value your input and appreciate your feedback. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and worth every penny! Quality of sound is amazing and noise cancellation is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Runner,

      Great! We're thrilled that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best noise-canceling headset I've ever had. Great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaudi83, Awesome! We are so glad to hear that you are happy with the noise cancelling and overall performance of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best Noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, got it at a great price and love the noise cancelling on these sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anbuhunter, thank you so much for the 5-stars review! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound incredible. Love the way they look too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, Thanks for the feedback. We're glad you love the headphones and the way they're designed. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones very clear sound my daughter loved them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ammo, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, and syncs to my iPhone more efficiently than any of my Apple earphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaddyGM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you are satisfied with the incredible sound quality and stable Bluetooth connection of your new WH-1000XM4 Wireless Noise Canceling Headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best Over Ear Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with no distractions outside of the headphones is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thelion760, Awesome! Glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. Highly recommended this headphone if you want top end product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 5starman, You've made an excellent choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say noise canceling these are really noise canceling put them on you can’t hear a thing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mattthew,

      Awesome! Good to know that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My godson wanted for xmas and was on sale and saved over a hundred bucks. He loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spank, You've made a wonderful choice! It's wonderful to hear that your godson loves the WH-1000XM4 headphones! It's great that you were able to take advantage of a sale and save over a hundred bucks. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless noise cancelling headphones! Great for flights and blocking out the sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatTV,

      We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US