Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10101548
Customer reviews
Rating 4.7 out of 5 stars with 12457 reviews
(12,457 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Noise Cancelling and Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have neurological issues and was looking for a better set of headphones than the ones replaced by my previous employer after they threw my previous pair out. Those weren't worth their weight in salt anyways... These do a great job and come with the means to be able to control a few features from your phone. Took a bit of getting used to though because it kept trying to override the noise cancelling with the calling feature, making things louder (complete opposite of what I wanted). But as far as keeping ambient noises out and being good noise cancelling headphones, these are fantastic. I tend to wear them 4-8 hours a day (sometimes more), and they are quite comfortable and don't leave my head or ears feeling too irritated or warm.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisD, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
A luxury purchase but still simply amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specific model based upon a friend's recommendation. He and his brother-in-law swear by them. The goal was to purchase headphones to enjoy hands free operations while on Zoom calls for work. This was a splurge purchase as I did not initially intend to buy high-end headphones. But since I did, I'm very happy that I took advantage of post-Thanksgiving Day sale prices!! :) The headphones are incredibly comfortable. I enjoy listening to YouTube videos and making calls using the Blu-tooth feature. It was so much fun walking around my living room talking to someone while not having to hold a phone!! At some point, I'll return to the office and that's where I'll fully utilize the noise cancelling features. The App is easy to use and the provided instructions are easy to understand. There is also the extra benefit of many useful YouTube tutorials for these headphones. In conclusion, I'm happy using the Sony WH-1000XM4 headphones for Zoom calls and regular phone calls. PS - I chose Midnight Blue because the color reminds me of one of my favorite songs sharing the same name! :)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBCustomer, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
We Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoyed these so far! I need over-the-ear headphones as my ears get sore when I wear regular headphones for a long period of time, and I had the Studio Beats previously but the noise canceling was kinda subpar. I work in an office setting where the guy next to me is on calls constantly, and I could hear the drone of his voice through the Studio Beats. With these guys, I hear NOTHING and it is phenomenal. The ability to tweak the level of noise that is canceled out is also really cool. Battery life is stellar. Highly recommend!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi loulabell,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best all-around for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones very comfortable sound quality is good. noise canceling is excellence especially during a long flight I did hear anything. sony app is a little tricky to use at first but works well watching youtube first is best. battery life is great nonstop play for a few days before I had to recharge them
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
We're glad that you are enjoying the comfort, sound quality, noise canceling function, and battery life of the headphones. Thanks for also sharing your experience with the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Stylish and Comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lived up the hype!! It is so comfortable also lasted me throughout my 48 hour travel/flight. Totally changed my flying experience with its noise cancelling feature!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JingO, That's awesome! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Worth the wait
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting these headphones for a while and finally picked up a pair. I have been reading reviews online pitting these headphones against the Bose QC35II and the Bose 700. Headphones are so subjective in taste; bass response, sound-field, musicality, timbre and many more ways headphones are evaluated. These headphones really work well for me. I recently used my headphones on a trip and these worked phenomenally on the airplane. The headphones also connected to my smart TV via Bluetooth for late night quiet viewing. These are very lightweight and the ANC is great. These are part of a team of headphones in our home and due to cost, I am very protective of these. I own two pairs of JBL’s and a pair of Beats Studio 3’s that are daily cans. I am still getting used to the app and the different eq settings. I was able to get these on sale which was another plus. I am fully satisfied with my purchase!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLane, fabulous! Thank you so much for sharing your great experience with our newest industry-leading Noise Canceling headphones, WH-1000XM4. We are extremely pleased to hear you are satisfied with the incredible sound quality, noise canceling function, lightweight design, and overall performance of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great headphones for your college student!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are the best mid range headphones you can buy. They work great in the gym or walking around campus. I have really long and big curly hair in the headphones still sit comfortably over my ears. I do tend to sweat a lot around my temples when I work out, so I make sure to clean them once a week. I can usually go two days without charging them with constant headphone use does noise cancellation works great when I’m not on a silent floor of the library and the ambience is perfect for when I’m in the gym, but someone is asking me a question!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaenaW, fabulous! You've certainly made a great choice! We are truly happy to learn that you're satisfied with the very comfortable fit design, long-lasting battery life, exceptional noise canceling & ambient sound mode function, and superb performance of your WH-1000XM4. Thank you so much for sharing your excellent experience with our product and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has fantastic battery life, exceptional noise cancellation, and is pretty comfortable for long listening sessions. What really sealed the deal for me though is the programmable EQ and wired connectivity option. I’m able to plug these in to either my XBX or PS5 controllers and still enjoy my custom EQ so long as the headset is powered up.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alan7467,
Awesome! We are glad you like the battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Excellent noise canceling headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best wireless headphone I have ever used. The sound quality is great. Light weight , easy to wear and Battery life is awesome too.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Watch, perfect! You've certainly made a great choice! We are truly happy to learn about your satisfaction with the amazing sound quality and superb features of your WH-1000XM4. Thank you so much for sharing your excellent experience and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. I was able to hear instruments to songs that I was unable on other headphones. The fit is super comfortable, and the battery life is great for long trips, etc. Only downside is I am unable to share the app with a friend who has the same headphones to watch a movie while while flying.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyinDelaware! We are so glad to hear that you are happy with the sound quality, comfort and battery life of your new WH-1000XM4! It is definitly a great headphone for long trips! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
High quality headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need noise canceling you’ve found the perfect match. I prefer these over the bose due to comfort and quality. It is also controlled with an app which makes it convenient for turning them off and adjusting the setting to meet your room requirements. The battery life is good for an entire week
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dotty, Thank you for giving the WH1000XM4 a perfect rating! We're thrilled you like the comfortable fit, overall quality, long-lasing battery, and built-in EQ using the Headphones Connect App. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Best Sounding Headphones I've Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Until recently, I've been using a 10-year old pair of (wired) Bose headphones. To be fair, they've served me well, but when my nephew purchased a pair of the WH-1000XM3 headphones last year, I had a chance to try them out. In my opinion, they were much better sounding than my old Bose. I held out from buying a pair though ... until the WH-1000XM4's arrived. I'm so glad I bought these. I'm a bass lover, and these headphones certainly deliver. The vocals are crisp and the dynamic range is great. I use mine with a Galaxy Android phone and the two work together seamlessly. Music pauses when I take the headphones off, and I'm also able to pair it with both my Apple TV 4K and my Fire TV Cube. I recently used them on my first flight (post-covid) and the noise cancelling is excellent. As for the mic ... well, it's clear enough so that I can issue Alexa commands, and it works well for most situations. However, for my work-related Teams calls, I still prefer my older Sennheiser headset with dedicated mic. boom. Overall, well worth the money.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTNH, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Yes buy them NOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh man… I have been on the hunt for headphones that check off all the boxes. I guess I have a pea head because they fit well and the Bose fall off when I was working out. It is on the higer end price wise but the quality makes up for it. Let’s start with if you remove them they pause your music! And if you need to have a quick convo you can just put your hand over the headphone and boom it lowers the volume and turns of noise cancellation. Ok but can we also talk about the touch up down & skip? They are ahead of their time for headphones. I do wish they were more comparable with apple (Bose is legit meant for apple) but I can deal with having a few apps on my phone. These are my go to for everything. I can shut out the world and live in my own for a minute.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bethany,
We appreciate the positive feedback and we're glad to hear that you like the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Best headphones by far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Feel like they read my mind at points. Noise cancelling is great! Battery has not run out during any of my trips and I travel a lot for work! The option of plugging them in to non Bluetooth devices is also wonderful since airplane entertainment units do not work with Bluetooth. Super comfy, have been fallen asleep with them on! Great buy!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome! Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
These are amazing, but Get AirPods Pro... UNLESS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m used to AirPods Pro. And I own an old corded pair of the Bose QC 25s. I’m a videographer by trade. I work in a marketing office with two other gals, and when I need to focus, I put these on. I lost my left AirPod pro, and decided I needed a pair of dedicated noise cancelling headphones for the office and so I picked up a pair of these Sony’s. For the first week, wore them strictly in the office, and noticed I could still hear chatter through the noise cancelling. I was disappointed, but they sounded good and it was better than nothing. I heard the AirPods Max are really good at cancelling voices, and I heavily considered switching. Then I wore them to donate plasma at the end of the week! People talking everywhere, machines whirring and clicking, music and TVs all in the background. Tossed these babies on and went to a different world. It was shocking. I started to realize why they’re called the Noise Cancelling Kings. It was a whole nother level. What I learned was: calibrate them to the sound that you want to cancel. Also they cancel big noises better than isolated ones such as a single voice. I kept them instead of switching for the other AirPods. The fast charging is amazing, the noise cancelling is top of class, and they are comfortable to wear for hours on end. BUT! The reason of give 4 stars instead of 5? AirPods Pro are WAY more convenient. Put em in, and they connect automatically. Hold for noise cancelling, hold again for transparency. It just works. And it works WELL. Every time I leave the office with my Sony’s on I have to reconnect them via Bluetooth to my computer. I mean just to go to the bathroom, they completely disconnect from my laptop. Not a problem with AirPods. And AirPods don’t only connect to two devices. iPhone, iPad, laptop, girlfriends phone. All of my devices (not girlfriends also though) are seamless to connect. And so even though I bought these $300 headphones I default to AirPods Pro almost all the time. SO! If you’re an Apple user, get the AirPods Pro. UNLESS you’ve got the exact niche use case that I do. You’ve got ONE unique area that you go to professionally or as a serious hobbyist and you just need quiet while you work. In that case. In my case... Get the Sony’s.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodytheP, Thank you for the 4-star rating! We are glad to hear that you liked the WH-1000XM4 Headphone's battery life, comfort and noise cancelling feature! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Rated 5 out of 5 stars
Sony-WH1000XM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time when I purchased these I was beginning to get tired of earbuds and wanted to try something different. When I bought these it was like a whole new world of music was unearthed to me. Definitely a worthy purchase as it completely changes the way music sounds. The audio quality and noise suppression plus the comfortable fit makes these a top choice.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
My favorite headphones to date
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much. The battery life is great, the fit is super comfortable, while maintaining the ability to move around and workout without them falling off. The sound quality and noise cancellation together make for a wonderful experience in whatever setting you’re looking to be in and listen to some tunes.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcrainwater,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
The best or nothing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the most comfortable, best sounding headphones on the planet (at least at this price point). I upgraded from the WH-1000XM2 headphones, so I was already accustomed to how good Sony's headphones are in general. Battery life, comfort, pretty much stayed the same. I noticed a nice bump in sound, as well as slightly better noise canceling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benzy, we're glad you like the comfort, battery life, and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
High performing and highly recommended.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, high performing. Good amount of bass but well balanced. I listen to mostly metal and the low end is good but not overpowering while the high end is excellent. Wish they’d get a bit louder, I find around 90% volume is it’s sweet spot on an iPhone 12. App is quite good, lots of customization. Little pricey but the quality is there.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jblank, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. We value your feedback with this WH-1000XM4. Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! They are so comfy, lightweight, good Bluetooth connection, and great sound. The noise canceling and ambient sound control are great features. I’m no expert in headphones, but these work just fine for what I need!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megan, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
















