Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have some of the best noise cancellation. The cord unfortunately does not have a mic but you can make calls with the bluetooth and the other person will hear you clearly, The plastic is sturdy and light weight. Battery life is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Luna,
Thank you so much for sharing your amazing experience with our WH-1000XM4! We are extremely pleased to hear that you are happy and satisfied with the outstanding noise canceling function, sturdy build & lightweight design, crystal clear call quality, and long-lasting battery life of these headphones. We truly appreciate your input when using the supplied headphone cable.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Great sound 4 your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and sound quality. My 3rd pair they last easily 1yr- 1 1/2yrs. Unfortunately my last pair stopped charging. Sony offers a good warranty, however I use them daily and couldn’t wait so I bought another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WiseShopper,
We are delighted you appreciate the great price and sound quality of the WH-1000XM4, and we truly value you choosing them for your third pair. We are sorry to hear your previous pair had a charging failure. Since you couldn't wait for a warranty claim, for future reference, charging issues can often be resolved by using a lower-wattage charger (like the port on a computer) or performing a soft reset by holding the power button while plugging the cable in. We hope your new pair provides you with many more years of excellent performance! Thanks for choosing Sony.
Best regards, Eliab
Great for frequent flyers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id be the first one to say that these headphones are expensive. However they are worth the money for the sound quality and sound deadening alone. I have to travel a lot for work and these have been added as a must have when packing. When turned on you can barely hear the hum of the engine of the plane. Screaming baby, no problem with these headsets. Sitting next to a constant burper or someone that clears their throats; no worries the headphones got you. Ultimately these headphones are worth every cent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SHAEC,
Thank you for choosing Sony!
We’re delighted to learn that your WH-1000XM4 headphones have become a vital part of your travel experience! It’s fantastic to see how their exceptional sound quality and top-notch noise cancellation are enhancing your work trips. Thank you for sharing your thoughts on the pricing of the headphones.
Best regards,
-Fred
Holy Sound Batman
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came highly recommended to me, but that didn't even begin to do them justice. I nearly cried when I first put them on and heard the amazing soundscape they provide. The ANC is amazing, the full clarity of the range is mind-blowing, and they are comfortable enough for hours and hours of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azur, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
GREAT headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough great things about these Sony headphones! I did a LOT of research and analysis before making my decision. I compared the Sony with the Bose 700 and Apple AirPods Max. The price point alone was a significant factor in my decision. But there were other important reasons I decided on the Sony. The noise cancellation technology is excellent. I have used these on several plane rides and it cancels out all the background noise. However, when important announcements come across, the voice recognition technology allows for those important messages to come through. The sounds quality is what you have come to expect from Sony. Great sound and deep, rich bass. The battery life is excellent. And if you're running low, a quick charge gets you going again. Overall, these are exceptional headphones. My 2nd pair of Sony's and a great purchase for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FamilyGuy72,
Awesome! We're happy to hear you like the noise canceling and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you again for choosing Sony!
Regards,
David
a bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rxmeo,
We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!
It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.
Thank you for choosing Sony!
Regards,
Dominick
Great Noise Canceling and Sound Quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice build quality and sound for the price. Comfortable for all-day wear and the battery is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iloveramen, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Get these!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these a a present for my father. This man is not a very techy guy so getting something that was user friendly was very important. He loves his headphones. The sound quality is amazing. They’re very easy to connect to his phone and the battery life is phenomenal. I definitely recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GesN,
You made the right choice! We're glad that your father is enjoying the sound quality, battery life, and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone works great when you need quiet time for work/studying! I wasn't able to hear family members talk when I had the headphones on. I love the color and the sound quality is chefs kiss. long battery life as well and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tinonka, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Very good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good, they are comfortable and sound really good. I read some reviews saying that they don't fit well for them but for me they fit really good and stay comfortable over a long period of time. The ANC is really good as well, i barely hear anything with these on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilboiled,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use and the weight are amazing. The touch to talk is a game changer and the battery lasts so long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willian, thank you for your feedback! We are very glad to hear that you're enjoying the ease of use, lightweight design and battery life of our headphones. The touch sensor feature indeed makes conversations effortless.
Thanks for choosing Sony!
Best regards,
Estefany
outperforms the competition
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between these headphones and the Bose 700 for many months. I bit the bullet when I spoke to someone in the store who spoke about his experience with these for the last year. I’m glad I listened. These are so comfortable and the noise cancelling is incredible. The audio quality is top notch, the automatic noise cancellation feature can be great when turned on. It will enable 100 percent when stationary and when it detects you moving it will allow all sound to enter to hear your surroundings. You can adjust the intensity of the noise cancelling on multiple levels and for multiple preset scenarios. Audio quality is consistent throughout every setting. I am someone who worked as an audio engineer for 8 years and this does not seem to color the sound of any audio. No extra bass, no harsh highs. Just perfect for comfort, quality, ease of use. Happy with this purchase and if you’re debating… don’t and go buy them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, we are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation (with music playing at low volume, I could barely hear the microwave oven while standing three feet away), comfortable, charge lasts a long time, comes with a 3.5mm cable from wired listening, excellent sound quality, iOS app that allows you to change the equalizer settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisS,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
The goat of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair I’ve gotten, black color is definitely superior to blue. Love everything you can imagine about these headphones. Fantastic base, noise canceling and I love the app and settings you get with it
I would recommend this to a friendGreat all around sound with extra bass.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Bose 700 ANC first and wasn't satisfied with the bass response. The highs are second to none however the bass was really lacking. I returned them and got the MX4s. All I can say is wow! Sound quality is awesome and the bass is deep and loud. The app allows for adjusting the sound and I was blown away. Definitely a keeper. Bose does have the option in their app but it does little help for bass. The MX4s headset is great for plane flights. With all the noise on a plane, the MX4s block it all. The Bose 700s left me with a earache due to the air pressure, I didn't get that with the MX4s. Great job Sony! I fly very frequently and both headsets have their plus and negative. To me the MX4s do what I need them to do. I'm bass heavy so the MX4s are great for me and the 360 sound is amazing. If you like sound clarity with light bass; go with Bose 700s. If you want clarity and good punchy low end bass, go with the MX4s. Sony did a better job when it came to all around sound. That's my 2 cents.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avarys2cents,
Thank you for an amazing review! We greatly appreciate how you like your new headphones when comparing to other brands in the market. It's nice to know how you are enjoying the unit especially its great bass sound and noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony! - Kris
Just awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this with my favorite headsets Beat Solo3, Beats Solo Pro, and SkullCandy Crusher, this Sony headset is the best! The noise canceling feature is very impressive. As soon as I turn it on, I hear a complete silence. No more buzz from my desktop fans. I love it! I can also walk away at least 3 times farther without losing signals or getting static noise. This headset is super comfortable. I think my head is slightly bigger than average women and the Beats headset just pinch my ears little too much. SkullCandy was nice, but the earmuffs were a bit bulky. I'm not into that Princess Leah headbuns style. This Sony headset is just right. Now I can stop looking for a better headset because I found one. I am hoping to find it in different colors. The color on the picture was a bit misleading. The actual color is gray and has no tint of cream. I was a little disappointed when I first saw it, but the headset itself is just amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marli,
You made the right choice with the Sony WH1000XM4! Your feedback about its color is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Solid pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have been great. Comfy feel to them, dont slip off when I use them for running on a treadmill or lifting weights. I bought silicone covers for my ear muffs that are specifically designed for this model of sony headphones. And if you need to buy specific parts to the headphones then amazon is great for extra ear muffs or the leather on the top middle of the headphones. The noise cancellation is really nice. My mind set was come in looking to buy bose headphones but after trying the sony samples, these were much better quality. I give these a 5 outta 5.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Jonnysolis! It is delightful to hear that you are enjoying the noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for the 5-star rating! -Carl
Best headphones out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones!!! High quality sound, extremely comfortable, nice accessories including a case and charging cord. Very comfortable to wear and even worked around the house without them slipping or falling off which happens constantly with ear buds for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyDAllen,
We are glad you love the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
The Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I bought as a gift for someone who is not so tech savvy and she is able to use them without an issue. I have the earlier version (WH1000XM3) myself and the noise canceling on the Sony headphones is unmatched. Great Sound Quality. Extremely comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tgill783, Thanks for the 5-star rating! The XM4s are indeed a perfect gift for your love ones. We're also glad that you are impressed with the noise canceling performance of your XM3s. Enjoy and thanks for choosing Sony. -Craig
THIS is the noise cancelling you want!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't typically review products or give unsolicited recommendations, but I've gotta say, if you need headphones with some SERIOUSLY effective noise cancelling, these are what you want. I loaned mine to my boyfriend last night so he could watch TV while I practiced drums, and he fell asleep on the couch with them for a solid 2 hours while I banged on drums 6 feet from his head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoguePisigit!
We are thrilled to hear how well our headphones performed. It's a great example of the powerful noise-canceling capabilities of the WH-1000XM4. We're glad they provided such a peaceful listening experience, even during a drum practice. We really appreciate you sharing that story with us!
Thank you for choosing Sony!
All the best,
Estefany