Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling. Very comfortable headset. I use them during sleep and can’t hear any outside noises and stay on through the night. Battery life lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Philver! We're glad that you are impressed with the noise-cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
Amazing sound. Great device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and user interface makes this headset easy to use and enjoy. The battery life is phenomenal. It feels light on your head and it’s easy to store and carry around especially when traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceA,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
Craig
Best headphones I've had so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an audiophile, I've been looking for noise cancelling headphones that also have good quality sound and range. These have checked all the requirements so far, and more! They're comfortable to the point I can wear them 8+ hs a day, and switch between meetings and music seamlessly. The noise cancelling is so good my roommates need to signal to me in order for me to look up. I thought the gestures were going to take some time to learn but it hasn't been the case, they're intuitive. The remove noise cancelling to talk works really well. Too well sometimes. I'd be walking close to someone talking and it will activate. The option to have two devices connected hasn't worked for me so well, I had issues switching from my phone to my laptop with the result of the laptop switching back to its speakers. It might be my MBP, I haven't tried with other devices yet. She sound quality is excellent, as expected from Sony, the sound is crisp and balanced, with a good range.
I would recommend this to a friendLove!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally love my Sony headphones, even with an iPhone. The noise cancellation is pretty good and the music sounds amazing! Never regretted this and have had them for a year. Oh and the battery lasts forever! I have barely charged it since I got it but it is still going strong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamJ,
Amazing! We're glad that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
A must have headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony X4 blows all the competition when it comes to noise cancellation. The is the smartest and most comfortable headset I’ve ever owned. I can’t see getting any other brand headset after this. Totally worth the money and super light weight. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you so much for an amazing review and recommendation! We're happy to know that you choose the XM4 headphones when comparing to other brands in the market because of its best noise canceling feature and comfort. We always strive to deliver the best quality to our products. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Outstanding Noise Cancellation and Premium Sound Q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones are excellent in every way. The noise-canceling feature is top-tier and noticeably blocks out background noise, making them perfect for travel, work, or studying. Sound quality is rich and well-balanced with deep bass and clear highs. They are very comfortable to wear for long sessions, and the battery life easily lasts all day. Bluetooth connectivity is fast and reliable, and the controls are intuitive. Overall, these headphones feel premium and are absolutely worth it. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibarra,
Thank you for your great review! It brings us great joy to hear how much you value the noise canceling and sound quality of the WH-1000XM4 headphones.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Sony WH-1000XM4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-1000XM4 for a while now, and they’ve quickly become my go-to headphones. ✅ Comfort: They feel surprisingly light, and even after wearing them for long durations, there’s no discomfort or pressure. This makes them perfect for work sessions, travel, or just relaxing with music. ✅ Sound Quality: The sound is crisp, clear, and well-balanced. Vocals and instruments come through beautifully, and the overall listening experience feels immersive without being overwhelming. ✅ Noise Cancelling & Features: While my main focus has been on comfort and sound, it’s worth noting that these headphones are also praised for their excellent active noise cancellation and smart features like auto-pause and multipoint Bluetooth connectivity2. Overall: If you want headphones that combine comfort, clarity, and premium features, the WH-1000XM4 still holds up as one of the best choices—even years after release. They strike a great balance between performance and wearability, and I genuinely enjoy every listening session with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madhusanjeev!
Thank you so much for taking the time to share your feedback. It is truly wonderful to know that our WH-1000XM4 headphones have become your go-to. We’re so glad that you’re finding the comfort and sound clarity to be so impressive.
We really appreciate you choosing Sony!
Best regards,
Estefany
Great GYM and daily headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use these in the gym. The sound is amazing and it makes me feel like im in my own little bubble with the supberb ANC. Keeps me focused. I wear these 2-3 hours at a time with no comfortability issues or ears overheating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymjunkie, Excellent! Good to know you like the amazing sound quality, industry-leading noise cancelation, and comfortable fit of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say these headphones are awesome the clarity is great I can hear every instrument it's lightweight the battery is great the noise cancelling is very good I couldn't ask for a better product. I would recommend this product go out and buy this you will not be desapointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shanghai1125, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Great headphones all around!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the latest (mark 4) version of these wireless headphones. I really like them so far. They are very comfortable and do not feel like they are super tight on my head, as cheaper headphones do. The sound is, well, Sony: very good. I hesitated for a long time because of the price, but they are well worth every penny. If there is a negative, it’s due to the fact that the sound via Bluetooth is not as superior as wired headphones. However this isn’t really a negative at all, because it’s a given that wireless technology itself is just not going to deliver the same frequency range as wired audio. These are my walking headphones. So, I’m not going to be as attentive to the purity of sound as I would be if sitting down for a listening session. The extra features are useful (noise cancellation; ambience control)—however, they will drain the battery faster than using the headphones with those extra features disabled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cricket45, thank you for taking the time to write such an in-depth review of your experience with our WH-1000XM4! We are extremely pleased it suits your needs and expectations. We will surely take note of your inputs as we always strive to make this a better experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the 5 Star rating and for trusting Sony!
- Romeo
Some of the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best noise cancelling headphones on the market. Very comfortable, long battery life, and excellent sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SilasM,
Awesome! Thanks for purchasing our WH1000XM4 and we're thrilled to hear that you are pleased with the noise canceling capability, comfort, battery life and sound quality of our XM4. Thanks for choosing Sony and enjoy! - Marco
Extremely happy with these headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic! Noise cancellation is exceptional! Very comfortable! Battery used for 5 hours and still has 90% left!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaniceS,
That's perfect! We are thrilled to hear that you are pleased with the noise canceling capability, audio quality, comfortability and long battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Pricey but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones overall. I got mine on sale for about 270ish and while it was still a little pricey, these are great headphones. Setup was relatively easy and the app offers many features, including a great eq (the headphones are too bassy out of the box), and different levels of ambient sound. The noise cancelation is amazing, and works well for bus rumbles and airplane noises. The battery life is also extremely good, and they dont need to be charged very often. They look very premium as well and dont look or feel cheap. My only gripe really is that the microphone isnt very good for calls. Besides that, I would highly recommend these headphones if you are willing to spend the money or wait for these headphones to go on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the dedicated app (Sony Headphones Connect) noise canceling function, battery life, and design of the headphones.
We also appreciate your review about the call quality of the headphones. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). These steps may also help when using the mic function of the headphones:
-Keep the headset away from a microwave oven, wireless LAN device, etc.
-Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device.
-Keep the headset away from a TV.
-Re-establish the connection between the source device and the headset.
-When using a video calling application on a computer, switch the Bluetooth connection to HFP or HSP with the computer. During a video call, sound quality may become low due to the conditions of the communication line.
-You can also check the settings of the app that you are using for mic sensitivity if available.
If you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WH1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. As a musician I like to listen to my mixes on many different outputs...studio headphones, phone, bluetooth headphones monitors, car sound system. I wanted an over the rear blue tooth pair I ch could review my music or just enjoy others. I bought another pair right away for my guy! I love the voice recognition pauses so you can talk to someone else leaving them on. I would highly recommend this product. Oh! And it holds its charge beautifully. I charged mine 3 days ago and i use them daily. The only thing i could give a con to at this point is the ease of adjustent of headband sizes without hitting sensitive controls. Not really a con as prob just takes more familiarity. I have s small headHey, it's Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrienne, Excellent choice! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Quiet as a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great customer representative at the store who had experience with these headphones. It was a confusing task to select between different brands. The Sonys were $100 less than the Bose and we weren’t sure if they would do the job. We bought 2 pairs for a super long flight to Africa and they were life savers. The noise cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gringobob,
Thank you for choosing Sony!
It's truly a pleasure to hear your wonderful feedback! We're glad our representative could assist you in selecting the WH1000XM4 headphones. It's great to know they made your long flight to Africa more enjoyable with their excellent noise cancellation. Thank you for sharing your experience!
Best regards,
-Fred
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Amazing comfort, I can where them all day. Great battery life. Love the technology, imbedded features and auto detection abilities. Also the thinner profile looks great and fits great while wearing. It feels secure, light weight and fits close to my head.
I would recommend this to a friendKiller Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are 1 of the best headphones I've owned with a great sound and comfortable. Do yourself a favor and get a pair of these killer sounding over the ear headphones. The app is a great addition and very user friendly. I was going with the X5 but don't waste the extra money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDNICO,
Great! We're thrilled that you like the sound quality, comfort, and dedicated app of the headphones. Thank you for choosing Sony!
-Ralph
A travel must have!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of noise-cancelling headphones. I didn't think that was really a thing until I was drying a load of laundry AND cooking with the fan on and didn't hear either. These are exactly what I need and wanted and more. I've never known that headphones could pair to multiple things at once and you could switch between devices seamlessly. The battery lasts a good amount of time and charging is simple. I will never travel without these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Caressa,
Congratulations on your first pair of Sony noise canceling headphone. It's nice to hear that you are amazed by the superb noise canceling capability of our XM4 and long battery life. Enjoy and thank you for choosing Sony! - Marco
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in a while! They really do last for a long time and I never want to take them off !!! Amazing quality for listening to music. :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Thank you so much for your wonderful review! We are pleased to hear how much you're enjoying the WH-1000XM4 headphones. It's great to know that they provide you with such long-lasting comfort and exceptional sound quality for your music. We appreciate your feedback and are glad that you've found them to be a worthwhile investment.
Thanks for choosing Sony!
Best regards,
Stephanie
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The minute you put these on you can feel/hear the difference. They are definitely noise canceling and are super comfortable. With the app switching from device to device is seemless and changinging the settings for the headphones is super easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeana, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl