Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Well made sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Solid bass and good battery life. But sometimes the headphones would kick me out of silent mode for ambience sound for the little sounds even when I set the settings not to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalvadorA, Thank you for the feedback on your experience with your Sony WH1000XM4. We're happy to hear that you like the great sound quality, solid bass, and excellent battery life of this headset. Please follow the steps on this link if the headphones kicked you out of the noise canceling mode: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Hope this helps and thanks for choosing Sony! -Sam
A premium set of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big step up in noise cancelling from my Sennheiser HD4.50BTNC headphones, sound quality is very good. Don't love the app, some of the things in it are not very intuitive. Touch on the right earphone can be quirky, too. Sometimes it doesn't recognize taps when I am deliberately doing them, sometimes I'm just adjusting the headphones on my head or moving my hand in that area and it registers a tap. I would recommend turning off the audible notifications in the app, when outside they can happen pretty often because of traffic or wind. Very comfortable for long listening sessions. Synced to my S9 easily, but I also have a Samsung 4k TV that it synced to, but has some issues maintaining connectivity, there are occasional dropouts in sound, not sure if that's the TV or the headphones. Over-all, despite the various quirks, quite happy with the sound and quality of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave67r,
Great choice! We're glad to hear you appreciate this amazing headphones especially the sound of it. Good to know you're comfortable using the headphones. We appreciate your feedback regarding the app and some occasional sound skipping when paired with your TV. When connecting the headset to a Bluetooth device, use the headset at least 10 m (30 feet) away from the wireless LAN device. If this headset is used within 10 m (30 feet) of a wireless LAN device, turn off the wireless LAN device. Use this headset and the Bluetooth device as near to each other as possible. The situation may be improved by changing the wireless playback quality settings. Set the headset to “Priority on stable connection” mode or fixing the wireless playback mode with the “Sony | Headphones Connect” app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing this awesome feedback and for the 5-star rating! -Jess
Sony xm4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelation, sound, and battery life. Great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OctavioV,
Thank you for the 5-star review! We're so happy to hear that you're enjoying the excellent noise cancellation, sound, and battery life of your WH-1000XM4 headphones. A key feature that makes their noise cancellation so effective is the HD Noise Cancelling Processor QN1, which works in real-time to analyze and process noise signals over 700 times per second. This allows the headphones to block out a wider range of high and mid-frequency sounds, giving you a truly immersive and distraction-free listening experience.
Thanks for choosing Sony, have a great day!
DiegoV
Great Sound & Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound and very comfortable! The Quality of the sound and bass is great. You can adjust and move quickly from Ambient Sound to Noise Cancelling. Very easy to use touch pad. Battery length is also a plus, you can use them up to ~30 hrs (per spec).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eduardo, That's fantastic! We're thrilled to hear you're comfortable using the WH-1000XM4 and you like the features. Good to know you're enjoying the superb sound quality, great battery life, and noise canceling feature of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for your purchase! -Jess
Yeah man!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is light years Beyond what I expecting. They are comfortable to wear for hours on end. I’ve even taken these to the gym to workout in and the cancels out the noise in the game flawlessly and these headphones do no slip around while working out either
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CG1121,
Awesome! We are glad you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Regards,
David
Gold standard!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Awesome noise canceling. Great battery life. Very comfortable. Good sound quantity (even great after tweaking EQ). Cons: app is just ok (connects slowly, interface is confusing). Ears might get a bit sweaty after a couple of hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooManyHeadphones,
We're glad that you like the noise canceling function, battery life, comfort, and sound quality of the headphones. Your feedback about the app and its long-term use is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought an older version of these headphones years ago. Somehow they have improved the quality of the sound produced. With the multiple ways to hear ambient sound when needed, this model will stay my favorite. The battery life is also second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrik, Thank you for the 5-star rating! We're glad you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Best Headphones Ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- The noise cancellation is insanely good - The app enhances the experience of listening to music and movies - Great for gaming on PC because of the noise cancellation -Has awesome features such as when you speak, it automatically allows noise pass through so you can hear others and it turns off within seconds - Battery lasts for a long time, personally charge it once a week and I use it everyday for about 2-4 hours - Touch controls are great - It can connect to 2 devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewP,
That is awesome! Thank you for the perfect 5-star rating and for sharing your honest review of our Sony WH1000XM4. This brings us joy knowing that you are very pleased with the audio quality, noise canceling, touch control, battery life and the multipoint connection feature of our XM4. We are also delighted to hear that you enjoyed your gaming sessions because of the noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great quality headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE! The noise cancelling is so amazing. They are comfort on the head and ears. Battery also lasts a long time. Highly recommend it’s worth the price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedR,
You made the right choice! We're glad that you like the noise canceling function, comfort, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, really love it.The Sony M4 headset delivers impressive sound quality with rich bass and clear highs, enhancing your music listening experience. Its comfortable design allows for long listening sessions without discomfort, and the built-in microphone ensures clear voice calls. While it may not have all the bells and whistles of higher-end models, it offers great value for its price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VikramS, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
Best ANC Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly Comfy (not as much as the Bose QCs) but not uncomfortable at all. Great ANC, better app with EQ, and USB-C, because we're 2020....Touch Controls remain top notch and a relatively conservative sleek design perfect for both business and casual environments. The custom ANC button is cool. Only gripe is having to hold power to turn on/off, and the microphone is still pretty terrible. Dropping aptX + aptX LL/HD was also a seriously questionable move, but at the end of they day, it's still bluetooth codec so the quality isn't going to be on par anyways. Sound's passable from a regular viewpoint and downright awful from an audiophone. Of course, you're here for ANC and not something like Senn 6xx so we can gloss over the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akio, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and solid ANC, a good budget option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, DavidO! We are so happy to hear that you are enjoying the excellent sound quality and solid ANC of your WH-1000XM4 headphones. We developed these headphones to provide a premium listening experience with industry-leading noise cancellation, all while being a great value for our customers. We're delighted to know you're happy with your purchase. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.
I love these headphonesss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely my favorite thing I own. The sound quality is the greatest I’ve heard to date and as a audiophile I don’t have any complaints. Battery life is also insane and I’ve never had connection issues. Now the price is steep but my first pair lasted me 2 years of daily use with no issues until one of the ear swivels broke. Even then the audio still sounded as good as the first day I got them. I recommend these headphones to all of my friends, so if you do have the money to purchase them I say go for it. I don’t think you’ll regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davi,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and battery performance of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Better in every way including BT connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the previous XM2 version years ago and used it often when flying or on conference calls. While the sound and noise cancelling were excellent, the BT switching was terrible between devices. NOW, with teh XM4 they seemed to have fixed that to allow switching between TWO devices relatively seamlessly. The sound quality has improved and even the noise cancelling seems to cover higher frequencies than before. The cans fit more comfortably as well. It should be noted that when shipped, the two device feature was not yet included and a firmware update was required. This was not clear until I called Sony support and they walked me though it. Also, I experienced some odd shutoffs during conference calls due, I think, to my AC running at high and possibly confusing the talk feature. I will experiment further next call. The instruction manual and help pages need overhaul. The pictographic explanations are lame.
I would recommend this to a friendThe chance to get a 400$ gift card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I genuinely like the headphones they sound good especially what made them better is the customer service was fast also the headphones have great sound quality better then the Apple one I have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisJ,
That's awesome! We're glad that you are enjoying your WH1000XM4 for its amazing sound quality and also for the customer service you received. Thank you for choosing Sony! - Marco
best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound profile and quality. very lightweight and comfortable, however they do tend to move around a little if you’re working out.
I would recommend this to a friendExcellent, Best Isolation Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moment you put these on you'll hear the silence. These are wonderful. Battery life lasts long and they are very lightweight on the head. Plenty of padding as well. Get these over the bose any day hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamDouglass, you definitely made the right choice with the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Sony mx4s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sounds really good, look the color options wich was the blue one really nice and its pretty comfortable i love the design as well and love the price the most awesome deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Autobots, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Super Good for students or working at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good and lightweight, just treat it with care because it feels like it can break or fault if dropped. Sound is great along with battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jade, That's great! We're thrilled to hear you like the lightweight design, amazing sound quality, and long battery life of your Sony WH1000XM4. The WH-1000XM4 headphones have a robust design which helps prevent any type of breakage under normal use. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sound Amazing but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had doing so much on what headphones would be best for me I’ve tested out almost every mainstream headphone the Bose , Beats , Apple & of course Sony I honest feel like these headphones sound the best out the box without Eq , the bass and tremble & balance it’s great for my eyes thr only issue I have with these headphones and maybe it’s most headphones is the comfort level I would give a 3out of 5 because the ear cushion is tight causes my ears get fatigued after long hours of use .Overall amazing headphones I would recommend especially when they are on sale !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JohnO! We're delighted to hear that after trying numerous headphones, you've determined the WH-1000XM4 offers the best sound quality right out of the box.
Our goal in designing these headphones was to provide a premium audio experience with an exceptional balance of bass and treble, so it's fantastic to know you're enjoying their performance.
However, we are genuinely sorry to hear about the discomfort you've experienced with the ear cushions. We completely understand that comfort is a critical factor, especially for those extended listening sessions where one might want to immerse themselves in their favorite music or podcasts for hours on end. We sincerely apologize for any inconvenience this discomfort may have caused you, as our intention is to ensure a pleasant and enjoyable listening experience for all users.
Your willingness to recommend these headphones to others means a great deal to us, and we are grateful for your support and confidence in our product.
Once again, thank you for choosing Sony and for sharing your valuable feedback with us! We hope you continue to enjoy your WH-1000XM4 and that they enhance your listening experiences in the future.
Best regards,
Gus
Sony Social Media Team