Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Drown out the noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best friends have this headphones, and i saw them use it during our flight, so that’s what really influenced me to get these. The fact that it was already blocked out any noise just by putting it on, had me really impressed. It took me a little to play around with the settings and whatno, but this was by far one of the best purchases i’ve made!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Janelle,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying your WH1000XM4 headphones! It's wonderful to know that seeing your friends use them during your flight inspired you to make the purchase. We're glad to hear that the noise-canceling feature impressed you right from the start. It’s great that you took the time to explore the settings and discover all that these headphones have to offer. Thank you for sharing your thoughts, and we hope you continue to enjoy your purchase!
Best regards,
-Fred
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Sound quality is insane! The noise cancellation is also amazing. My favorite feature is definitely the pass through, being able to put your hand on the ear cup and hear others around you is so useful, especially since I am in a busy household. I love how they come with a carrying case, and fold!!! A lot of headphones now do not fold which is wild to me. Easy to transport, and store, oh and the battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeG,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality, battery life and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best headphones I've ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, they are truely noise cancelling. You literally cannot hear anything when you have these on. The sound is outstanding. These are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AndrewP!
We are genuinely delighted to hear that you find your WH-1000XM4 headphones to be excellent!
It is very rewarding to know that you are experiencing the powerful and effective noise canceling, to the point where you "literally cannot hear anything." We put a great deal of effort into developing this industry-leading Active Noise Cancellation, and we are also glad you find the sound outstanding.
Thank you for confirming that these headphones are well worth the money and for choosing Sony!
Best regards, Gus, Sony Social Media Team
WH-1000XM4 Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound quality (9/10), build quality (9.5/10), long battery life (consistent ~30 hours on full charge), quick charging, being able to connect to 2 devices at once (so underrated if you use your phone and laptop back to back for the same tasks). Cons: The app has been buggy on and off for me (sometimes reactivated speak-to-chat in the settings after an update). The charger cable could've been longer. Sometimes, the touch interface mistook my tapping (pausing/resuming) as swiping (previous/next). Extra notes: At some point they were beeping for no reason, so I had to factory reset the headphones a few times (which did fix the issue). Do not use these for picking up phone calls or for voice chat! Summary: Very good headphones for students if you're only focused on the noise-canceling, audio quality, and build quality. However, the software is a bit buggy, so I would recommend trying them out when they're on sale and taking advantage of the return window if you're on the fence about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, Thank you for your honest review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps drown out noise around me when I have these on. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, it's great to hear that the WH-1000XM4 are helping you drown out surrounding noise! Many users report that the active noise cancellation (ANC) works exceptionally well, particularly with lower frequency sounds, creating a more peaceful listening experience.
Additionally, comfort is frequently noted as a strong point for these headphones, allowing for extended wear without discomfort. If you have any specific scenarios you'd like to discuss regarding usage, or if you're looking for tips on maximizing your experience with the headphones, feel free to ask!
Thanks again for choosing Sony and for being part of our community!
Best regards,
Gus
Sony Social Media Team
Best headphones I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose and Beats headphones, these are by far my favorite. These are the most comfortable and best sounding headphones I have tried. The touch controls are really interesting, the only major complaint is that some features can be counterintuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abravo, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Best pair of over ear headphones I’ve had so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my best pair of over ear headphones. Sound quality is great, as is the battery life and ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Great! It's nice to hear that you are satisfied with your WH1000XM4 having such an awesome sound quality, long battery life and ANC. You can now enjoy listening to your favorite music. Thanks for choosing Sony! Enjoy! - Marco
Excellent noise cancelling, heavy bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling, very comfortable. Great sound; heavy on the bass but you can eq that out. Noise cancelling doesn't remove all higher frequencies but makes them much quieter, while low frequencies are pretty much gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jass, Great! We're glad that you like the noise canceling feature, comfort, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Loved the headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony XM4 headphones are amazing! They're lightweight and compact, making them perfect for travel. The noise cancellation is fantastic, and I love how easy it is to control the volume and answer calls with just a simple touch on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tejaswi, Awesome! We're glad you like the lightweight and compact design, portability, fantastic noise canceling, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great sound and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great sound! The noise canceling feature works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EPoole, thank you for the great review! We're honored to hear you're enjoying the rich sound and industry-leading noise cancelling of the Sony - WH1000XM4. It's awesome to know their lightweight design is adding to your comfort, too. Thanks for choosing Sony, and we hope they keep delivering an exceptional listening experience every time! Best regards, -Dominick
ANC, PNC, fit/comfortability, Design, Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To begin with, this is a review for the average user. I have Skullcandy venue and AirPods Pro, each totaling appx. $130 & $250 respectively, so this is the comparison. The Skullcandy headphones were good, but they didnt make me say "wow". Average sound, ANC worked, though not well. I discovered that an ice bagging machine is a good test, considering it is very loud, but not machine shop loud. With the SC I could hear the ice dropping out of the machine even at maximum volume. The AirPods Pro, however, mask the sound completely and without using max volume, same as these sony WH. They slip around the head, but that may be because I have a smaller one, and the touch controls are a pain sometimes but the sound quality is miles ahead of any Skullcandy, and a fair amount better than the AirPod pro. The mic really sucks though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sett,
You made the right choice with the Sony WH1000XM4 headphones! We're glad that you like its sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location
Your feedback about fit, touch controls, and the mic quality is greatly appreciated. Make sure to adjust the headband for optimum fit and comfort.
For the best overall performance, it is recommended to install the latest software version (via the Sony Headphones Connect app).
The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor. When you swipe your finger forward/backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle at which the headset is worn or the direction your head is facing:
a. When you swipe your finger forward/backward, make the movements perpendicular to the headband.
b. When you swipe your finger up/down, make the movements parallel to the headband.
To improve call quality, re-establish the connection between the source device and the headset. Select HFP or HSP for the profile.
Sony takes all feedback seriously. Rest assured that this will help us improve our products.
Hope these steps improve your experience. Thanks for sharing your review and for choosing Sony
-Ralph
Sony figured it out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Bose for over 8 years. Lost my headphones (left on a plane after an early flight) and decided to get these. Used to be a fan of Sony from back in the day when they were heavy into music, but felt they lacked the edge of technology. Well I am pleasantly surprised that these are excellent in noise cancelling and crisp music. Bose are really good, these are GREAT, they figured it out and are very comfortable. I can wear them for hours at a time. Uses USB-C which is nice because most of my devices connect with the same. The app does what it needs to, and one feature you may want to consider toggling is the pause every time you speak. I did not realize how much I spoke to myself out loud only to realize that I had pause the music. The touch controls on the side are also easy to use and intuitive. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGarcia,
We're thrilled that these headphones have brought you back to Sony. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Sony WH1000XM4: A Sound Investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones deliver an incredible audio experience. The noise-canceling effectively blocks out background noise, creating a private listening space anywhere. The touch controls are intuitive and the headphone comfort allows for hours of listening without discomfort. These headphones are a fantastic choice for both audiophiles and casual listeners alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AddDoc, we're glad you like your new headphones! Thanks for choosing Sony. ~Earl
Sony-Wireless noise-cancelling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good, noise cancelling is supper! Battery life is amazing and it charges very fast. I will and have recommended this to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review of the Sony WH-1000XM4 headphones, KyleM!
We're thrilled to hear that you are enjoying the superb noise-cancelling feature, impressive battery life, and fast charging capabilities. Your recommendation to family and friends means a lot to us. We appreciate your support and are delighted that our product has met your expectations.
Enjoy your listening experience, and thanks for choosing Sony!
Gus
Perfect for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife absolutely loves these, and they're helping her concentrate at work! She charges them about once a week and they last her. She even brought them on vacation to distract herself during my driving shifts. Love love LOVE the color. In fact I accidentally ordered the black and had to return them and get the blue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Franklin,
Thank you for choosing Sony!
It makes us really happy to hear that your wife is loving her WH1000XM4 headphones and that they’re helping her stay focused at work. We’re glad the long battery life and comfort make them a great companion both in the office and on vacation, and that the blue color was worth the swap. Thank you for sharing such a thoughtful review!
Best regards,
-Fred
Wireless for audiophiles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. So comfortable. I don't need to charge them for days at a time. Good eq, not overwhelmed by bass like beats. Highly recommended for audiophiles wanting to go wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gregphomet, That's awesome! We are glad you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is beautiful, sound quality is superior, and fits comfortably on my head. What’s there not to like. Sony lives up to its esteemed reputation once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GH98335, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Works Surprisingly Well within Apple’s echo system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this and Apple’s AirPods Max but ultimately went with Sony because it’s cheaper. My main concern was how well it would work with Apple (volume control, Siri, switching devices, etc.). Given that Apple’s headsets use a special chip that allows for seamless switching, I thought it would be a mission just to get Sony to switch from my iPad to my iPhone. I was wrong. Sony has an app that you should install. This app allows you to pair 2 devices to the headphones, allowing for fast switching between the two. Noice cancelling is pretty good and the sound is way better than my Beats and AirPods Pro. One thing I don’t like is the touch controls. I had. To turn the feature off because I would accidentally activate Siri.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Best headphones I've ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely excellent pair of headphones. Fantastic noise canceling. Comfortable enough to wear for an 8-hour shift. More than 30 hours of battery life. Easy to use phone app. Convenient on-ear touch controls. Even a nice case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ameriporean, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Great gift for yourself or a loved one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality with great feel to it and plus the light weight it makes it feel premium but where it shines is with the sounds. You can alter the setting to find what’s just right for you. It’s a great gift too would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranklinL, Awesome! We're thrilled to hear that you appreciate the amazing quality, premium feel, and lightweight design. It's great to know that the sound customization options have enhanced your listening experience. We agree that the WH-1000XM4 makes a fantastic gift, and we appreciate your recommendation. Thanks for choosing Sony! -Sam