Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great gift for someone who works out. My wife has worn them to run, to chill in the steam room, and in the rain. They come with a nice case, and they fold flat, which makes them easy to store. The battery life and noise cancellation are also great, and there’s hardly any noise coming out when you’re wearing them, even with the music at full blast.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Michelle!
We’re so glad to hear the WH-1000XM4 made such a great gift for your wife! It’s wonderful that she’s enjoying the battery life and noise cancellation, though we do want to mention that this specific model isn't rated for water or moisture resistance. To keep them performing their best for a long time, we'd recommend avoiding the steam room and heavy rain. We're thrilled she loves the fold-flat design and the quiet listening experience even at higher volumes. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Awesome Noise-Cancelling and Multiple devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have recently purchased this Headset for the Noise-Cancelling feature and it didn't disappoint. It is super comfortable and I can wear it all day and not even notice it. You can pair it to two different devices simultaneously, had a little trouble setting up my iPhone and Windows Desktop but once the firmware update installed it works. One downside in Windows is that it treats the headset as two different audio devices, a windows audio and hands free device, which cuts off my music when a call comes in in Windows. I wish I could hear the music at much lower levels when I do get a call, I have a much cheaper USB Headset that does this because it treats the audio as one device instead of two. Other than that I love this product, switching between devices is great. I can be listening to music on my iPhone and answer calls on the desktop and it will automatically switch back to my iPhone music when I hang up the call. Pros: very comfortable, awesome sound quality, and you can connect to two devices at the same time. Cons: not so easy to set up on multiple devices at first, windows treats the audio as two different devices and not a big fan of speak to chat feature, rather use the alternative of holding the right ear cuff to talk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CNNV,
Good to know that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the multipoint function on a computer and Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Great headphones, worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Light weight. I use them for watching TV on my Google TV and they work and sound great. Excellent dynamics and fantastic battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kimh, That's awesome! We are glad that you are having a great time using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been wanting a comfortable set of over the ear ANC headphones. Went back and forth between the Bose QC35s and the XM3s. Finally decided to get the XM4 based off other tech reviewers. They sound great, light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge, you definitely made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
In love with these headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful pair of headphones in design and sound quality. I absolutely love these and it’s noise canceling especially for painting or studying. If my current ones broke I would definitely buy them again despite the price. The battery life is excellent as well. I always forget to charge my devices and then only realize until they are at a low percentage but with these, they last me so long without charging them. I’d say about 2-3 days of use for about 4 hours each day which is how I use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CrystalM,
Thank you for the 5-star rating and we're glad to hear that you love the sound quality, battery performance and industry leading noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-David
Sony wireless over the ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound quality, very comfortable, no static, and holds a good charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tech,
That's very nice to hear! We're glad that you like the sound quality and comfortable design of the the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great on the airplane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for long distance flights and they did not disappoint. Great noise cancellation to block out engine hum and surrounding people. Was helpful for reducing the sound of a crying baby. Also produced good sound quality for airline movies. I still like to use the cable to be able to connect without WiFi and it worked great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRoath,
We're so happy to hear your WH-1000XM4 headphones were a hit on your long flights! It's fantastic that our noise cancellation effectively blocked out the external noises – that's exactly what we designed them for. We're also thrilled you enjoyed the great sound quality for your in-flight movies and found the wired connection convenient.
Thanks for choosing Sony and sharing your positive experience. We hope your headphones continue to make all your travels more enjoyable!
-DiegoV
Sony is back on top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose fans for quite some time, so to give a nod to Sony on this front means they really did a great job. My music preference is jazz, so I like the clean sound with the tight bass (Sony does have products that cater to those to whom it's all about that bass). From top to bottom, my preference is (and I have all of these): 1. Sony WH-1000XM4 2. Bose NC 700 3. Sony WH-1000XM3 4. Bose QC 25 I do prefer the audible interface of the NC 700 and for that I use them exclusively for television and movies - for all else, it's the Sony. One thing I don't think Sony got quite right is the multiple pairing feature - for me it's been flaky when pairing with certain device combinations (like iPhone and iPad at the same time). Overall, I do recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGrampa,
You made the right choice with these Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the multipoint function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Light weight. Comfort even after hours of use. Excellent battery live.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi erv19, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Fantastic! Even better than XM5!
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! They are a lifesaver on flights, the noise cancelling is some of the best on the market, as is the audio quality. The foldability is another benefit, and they are comfortable to wear over long periods of time. I would even say the foldability and wearing comfort make it better than the XM5 model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnerP,
That's very nice to hear! We're glad that you love the noise canceling and comfortable design of the headphones. Thank you for choosing Sony!
-David
Amazing Headphones! LOVE THESE!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! These headphones are INCREDIBLE! Noise Cancelling is amazing. The battery last forever!! They are extremely comfortable. By far my favorite purchase ever!! They are a little expensive but Sooo worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fulchdog,
Glad to hear that you are happy with the comfort, battery life and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
This is better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After starting small I bought a pair of Sony 900’s. After realizing how good a pair of solid headphones were I decided to try for the next level. Enter the 1000XM4. The clarity and bass in these really let’s that low guitar grumble and the app with the equalizer is a must have. I was shocked to find out most $300+ headphones don’t have an app that includes an equalizer. If you want great sound, awesome bass, & the ability to customize the eq to fit your type of music I highly recommend these. They really are next level. My only gripe is the sensor that is supposed to stop your music when they are removed isn’t working. I believe it’s a software issue that will be fixed in a future update. If not I’ll just exchange them for new ones because of Best Buy’s excellent exchange policy.
I would recommend this to a friendSound depends on what you are using
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first tried these wired to my pc, and was less than impressed. I wanted these to use with my boom mic in wired mode for voice calls, but still need to experiment I guess. I then tried connectimg to my galaxy s8, both wired and Bluetooth and found the sound to be OK, still using my s8 for work and music. I then paired to my s20 that I got about 2 weeks ago, and was blown away how much better it sounded than my old phone and wired to my pc. I guess it needs the advance Bluetooth codecs to really shine. They are super comfortable to wear and do an amazing job blocking noise. It is erie how much noise there is around you that you don't even notice until you put these on and take them off! I have a pair of philips fidelio l2 semi open backs that I got for $85 that sound as good, if not better. So if sound quality is your only reason for getting these, look elsewhere you can do better for cheaper. If you want good sound and features, based on pro reviews these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coffeelover, we appreciate your 4-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
So good I bought three
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my girlfriend and they were so good I bought a pair for myself and my dad. These headphones are incredible for the price especially when compared to the newer model. The app that comes with them make them so much better. I used AirPod pros for most of my traveling but the noise canceling on these are so much better and much more comfortable for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for the 5-star rating and for choosing Sony! -Carl
Midnight Blue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound quality and excellent noise cancelling. Battery life great. Very comfortable and adjustable. Nice blue color. Handy case with all the extras you will need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewHP, Awesome! We are so glad to hear that you are happy with the overall performance of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony over the ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to replace AirPods that went over the ear. Great sound and paired with app makes for a better experience. Fit great and comfortable over the ear, have to get used to the noise cancellation but have worn for hours with no issues. Easy controls and cover to mute function is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toaster,
Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
Sony > Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomboomroom,
You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latishaw24,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great over the ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, battery life, and noise cancelling. This is my second pair.
I would recommend this to a friend