Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cnote,
Thank you for choosing Sony!
It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
WORTH THE PRICE !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever made. I never realized how much of a stress-reducer NC headphones could be. Clamping is just enough pressure to keep them from falling off. Sturdy, but lightweight enough I have forgotten I have them on. I’d sleep in them if I was not a side sleeper. Only downside is the crazy short charging cable. However, if your cellphone uses the same type of charging cable, you’re fine. A bit pricey, but I regret NOTHING. Skip Bose and grab these. (Sorry, Bose. I still love you, but your headphones hurt my head and “crunch” too much when they flex.) I purchased the Midnight Blue pair. Very pretty color.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Improvement over XM3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I acquired this unit as an upgrade to my XM3. I find it more comfortable on my oval head than the XM3. I welcome the chat feature, multipoint Bluetooth and auto pause that activates when removing the headset. None of these are essential, but really convenient. Collectively they make the upgrade very worthwhile for me. The sound quality seems a little better but I need to study that more. Ear cups better because a little larger and perhaps lighter. Passing the XM3 down to my son, who will think he has struck gold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Great! We're happy to hear that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the comfort and mic quality is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are probably some of the best quality headphones I have ever owned. The sound quality is excellent, they hold a charge for a long time and the recharge time is quick. With that said, the included recharging cable is ridiculously short ( about four inches) You will probably have to do what I did and buy a longer charging cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrancoisB,
Thank you for sharing thoughts about our WH1000XM4. We're glad that you appreciate the excellent sound quality and battery life of our XM4. Your input about the charging cable is highly appreciated and noted. This will help us improve our future products. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
My preferred headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is amazing! They do a great job of blocking out all the noises in the house and letting me enjoy my late night movie watching. I don’t notice any lag in the dialogue. A single press of the Power button while using them lets you know how much battery life is left. After spending an evening/night watching movies I have yet to get it to drop below 50%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonW, Thank you for the excellent review! We're very pleased to hear you're enjoying the amazing noise cancellation, lag-free and perfectly synced audio dialogue, easy-to-access battery life indicator, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Super solid headphones for cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my go to gift dor just about any family member. The noise canceling is phenominal and sound quality you cant beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adl2,
It brings us great satisfaction to hear that the WH-1000XM4 has become your signature gift for the family! There is no higher praise than a customer who trusts our technology enough to share it with their loved ones time and time again.
Our Industry-Leading Noise Cancellation is specifically engineered to create a personal space for the listener, whether they are traveling or just relaxing at home. When paired with our DSEE Extreme™ technology—which upscales compressed digital music files in real time—it ensures that every family member experiences that "unbeatable" sound quality you mentioned. We are honored to be a part of your family’s favorite traditions.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones! The noise cancelation is very effective and it makes the music experience enjoyable. I don't have any complaints about it. I use it all the time for studying, doing errands, gym and much more! I highly recommend these headphones. Also the battery life is SUPER LONG. It takes a very long time for the headphones to die which I really like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anni, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Tune Out the World!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as I needed something for working at home during the COVID economy and they cancel out the noise from my kids and other distractions very well! They are comfortable enough that I can wear them all day and no issues with my head or ears. Some great features to where I can pause and play video by tapping the right earphone and allow me to hear my wife or kids speak if I leave my hand the right ear phone. The only thing I don't like is that it is somewhat a task to connect via bluetooth. I would think that it should be easier to connect and reconnect with different devices. All around are a great pair of NC headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smgarcia, we're glad that the headphones fit great for your lifestyle. For easier switching between devices, make sure to turn on the [Connect to 2 devices simultaneously] function on the Sony Headphones Connect app. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
Hope this helps,
~Ralph
- Pros mentioned:Sound quality
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, sound great. I wear them when working, which is noise with a vacuum and pressure washer. The ANC is good. I can complain for a legacy item. Only thing I don’t love is the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothypH,
We are ecstatic to learn that you find the Sony WH-1000XM4 easy to use and sounding great, earning a five-star rating!
It's truly fantastic to hear that the Active Noise Cancellation (ANC) performs well enough to handle the noise of a vacuum and pressure washer while you work—that's a testament to its quality! We also appreciate your comment regarding the carrying case and will share this feedback with our design team.
Thank you for your excellent review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Great sound and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great sound! The noise canceling feature works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EPoole, thank you for the great review! We're honored to hear you're enjoying the rich sound and industry-leading noise cancelling of the Sony - WH1000XM4. It's awesome to know their lightweight design is adding to your comfort, too. Thanks for choosing Sony, and we hope they keep delivering an exceptional listening experience every time! Best regards, -Dominick
- Pros mentioned:Battery life
the best headphones i’ve ever owned.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in the year that i’ve owned them, i’ve only had to charge them 5-7 times fully, and the battery life lasts soooo long. my little brother who does boxing also says they’re good at staying put while moving around (he does boxing, which requires a lot of movement), really impressive! looking to buy him his own soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello vonnie,
That's great! We're truly happy that you are impressed with the battery life of our XM4. Thank you for sharing your awesome feedback and for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
The Best Wireless Over Ear Headphones even NOW!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me, the best over ear wireless headphones for the past two years…and even better overall than the next generation; the Sony WH-1000XM5. They are comfortable, sound great and the noise canceling is top notch! But, again, this is just MY opinion. But if you REALLY want to get to the nitty gritty, I think that the Sony WH-1000XM3’s were the best out of all of them historically. But for NOW near 2023, it’s the Sony WH-1000XM4’s!!! Even better if you can get them for sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DnnG,
Thanks for sharing your review and experience with the WH1000XM4. We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best Headphones on the market.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of research and watching several YT videos ....I can say that the general concensus is that these headphones are among the best of the best ...if not the best on the market. I whole heartedly agree! If you are looking for quality of sound and "bass" ...look no further. The noise cancelling is great! The battery life is insanse ...no regrets at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queen,
Perfect! Thank you for your time writing this review and for giving a 5-star rating to our Sony WH1000XM4. We are truly delighted to hear that you are very pleased with the performance of our XM4, like the audio quality, battery life and noise canceling feature. Surely no regrets. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones so much. Noise cancellation is the absolute best, I dont know if you need the newest generations of these from Sony. Absolutely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Alee!
We’re so glad to hear that you’re loving your WH-1000XM4 headphones! It’s wonderful to know that the industry-leading noise cancellation is still hitting the mark for you. We designed these to be a "gold standard" for travel and focus, and we're thrilled they are living up to the hype!
Enjoy the music and thank you for being a part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can wear these for hours. The noise canceling on the is amazing. By far the best headphones ive ever purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DarrylM,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony headphones! With the amazing sound quality, durable battery life, and top technology Noise Cancelling feature, we are sure you'll love them even more as the time goes by!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Bass, Sound quality
Great Features Okay Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hearing all the hype about these headphones I decided to give them a try. There are many things that Sony does right with these. First of all, the active noise cancelling is phenomenal. Fans, vacuum cleaners, and dog barking are blocked by these. The features in the app are plentiful. Adaptive sound control, noise canceling optimizer, 360 reality setup, equalizer and much more. Sony truly allows its costumers to alter it to their liking. There are lots of other reasons these headphones are great but it does lack in sound quality. It's not that the quality is bad but the mids and highs aren't as crisp as I'm used to. I attribute that to the emphasis in bass. If Sony were to focus on a balanced sound it'd blow every competitor out of the water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudioEnthusiast,
We appreciate your in-depth review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. The app also features an equalizer function where you can tailor-fit the sound quality to your needs. You may refer to this link for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html
Hope this improves your experience. Thanks for sharing your review and for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Amazing Sound Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! They fit nicely over the ears and are very comfortable, the sound quality is great, and they fold nicely into the carrying case for compact storage, I love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, Fantastic! We're thrilled to hear you like the excellent and comfortable fit, great sound quality, and the foldable design for easy storage. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Drown out the noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best friends have this headphones, and i saw them use it during our flight, so that’s what really influenced me to get these. The fact that it was already blocked out any noise just by putting it on, had me really impressed. It took me a little to play around with the settings and whatno, but this was by far one of the best purchases i’ve made!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Janelle,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying your WH1000XM4 headphones! It's wonderful to know that seeing your friends use them during your flight inspired you to make the purchase. We're glad to hear that the noise-canceling feature impressed you right from the start. It’s great that you took the time to explore the settings and discover all that these headphones have to offer. Thank you for sharing your thoughts, and we hope you continue to enjoy your purchase!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort
Great, but...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good pair of headphones, and it's really comfortable. Got a long battery life too. The feature where it pauses the music when you speak is, however, the most annoying thing on the planet. I spend a few hours trying to figure out how to turn it off before just calling support and figuring it out from there. The hands free audio when you're connected to multiple sources on the computer is also kind of annoying as the hands free audio is (compared to the normal audio) complete garbage. I got around this by simply disabling the hands-free audio sound device on my computer and it worked just fine (with 2 or less programs).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Speak-to-chat feature of your SONY unit. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number so we can check your file to better assist you.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl