Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Solid choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're solid. I really wish they had buttons though, I need to press a button not swipe, i still haven't figured em out. But they definitely shut out the noise, maybe a bit too well honestly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cMoney,
Thanks for sharing your honest thoughts with us about the WH-1000XM4 headphones!
It is fantastic to know that the noise canceling is working so well for you.
We totally hear you on the touch controls; switching from physical buttons to gestures can certainly take a little bit of practice.
Thank you for choosing Sony and sharing your feedback.
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair, they’re comfortable and have great sound quality and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fhdjekpqpwrjf,
That's fantastic to hear you're on your second pair of WH-1000XM4 headphones! We're thrilled that you continue to enjoy their exceptional comfort, great sound quality, and outstanding noise canceling. Thanks for choosing Sony and for sharing your positive feedback!
-Eliab
- Pros mentioned:Comfort, Sound quality
LOVE these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound quality. Completely cancel out the in-home office distractions (e.g. outside traffic, barking dog). LOVE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah22, Great! You definitely made the right choice. We're so happy to hear they provide such effective noise cancellation for your home office, making work much more pleasant by blocking out those common distractions. Thanks for sharing your love for these headphones and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Rocking with comfort.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went on a search for headphones with good sound quality, solid active noise canceling at a price point that made sense. These fit the bills and are overall comfortable while wearing my prescription glasses all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SabrinaS,
Thanks for the review! It’s great to hear that our product has effectively met your needs. We are sure their amazing Noise Cancelling Technology, and their comfortable and lightweight design will make you like them even more! Do not forget to download the Sony Sound Connect app to enhance the sound quality and the experience!
Thank you for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Headphones for Blue Aficionados
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that they are blue. Sound good too! The battery life is also incredible. But most importantly, they are blue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, ijustwant400dollars,
Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are enjoying your Sony Headphones! With up to 30-hour battery life, you are not going to worry about charging them so often, and the most important thing, they come in a variety of colors, and blue is one of those!
Thanks for choosing Sony, have an excellent day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Loved it, i bought a second pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. I unfortunately lost my first pair but I bought them again Long lasting battery, easy to use, and comes with a case! Love the noise cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleC,
We’re so glad to hear you love your WH-1000XM4 headphones so much that you got a second pair! It's great to know you're enjoying the long battery life, ease of use, and top-tier noise cancellation.
Thanks for choosing Sony again—we appreciate your support! Enjoy! -Maria
- Pros mentioned:Sound quality
These are the Cost-Effective Earphones for You.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product: for music lovers, total immersion with resonating music tones that are enriched by noise cancelling technology. Calming. Peaceful. (or for others not into smooth jazz, classical, and artists - rock out).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geoff!
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones.
We are delighted to hear that this product provides you with such a total immersion experience.
Thank you for becoming a Sony customer!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Outstanding high end wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding audio (compared to many other higher end wireless headphones), strong noise cancelling, easy to pair and very easy to use controls when on the ear. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Polarcap, That's wonderful to hear! We're thrilled that you're enjoying your WH-1000XM4. Thank you for choosing Sony! Enjoy your experience! - Romeo
- Pros mentioned:Comfort, Sound quality
Excellent Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There isn't much I can say that hasn't been already said. This is the mother of all headphones ... for the price, anyway. For a higher budget, you can perhaps find something slightly better but not for the "end of year" 2021 Christmas Season Price which knocked almost $100 off of the MSRP. Noise cancelling is great, comfort is 'all-day', and the sound clarity is pristine - clear highs, clean mids and deep lows - with the ability to customize/EQ the sound to suit your personal taste. Overall, a winner! I would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EsKayKC, Thank you for the awesome review! We're glad you like the industry-leading noise canceling feature, comfortable fit, amazing sound quality, and the ability to customize the sound using the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Sony noise canceling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise canceling headphones i have ever purchased. Comfortable and cancel out a lot of noises when im working out or on the plane. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimM, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Excellent headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sounds excellent and is durable.
I would recommend this to a friend - Pros mentioned:Sound quality
Makes Traveling Much Nicer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited about these headphones! I've been traveling with an older pair and while those have been very good, there's little comparison in sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are beyond pleased to hear how excited you are about your Sony WH1000XM4 headphones! It’s rewarding to know that the sound quality and noise reduction have made such a noticeable difference compared to your previous pair. Thank you for choosing Sony, and we hope they continue to enhance your travels!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Good level headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, comfortable and light. Connects very easy to my phone and devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MustafaM,
Thank you for the positive feedback and we're glad to hear that you like the sound quality, comfortable design and you were able to connect your devices with ease with the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound qualityCons mentioned:Volume
Quality Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research when looking for some new premium headphones and finally decided on these. So far they work great in the short time I have used them. Some people complained about the bass not being punchy, which I'm not sure why because the sound quality is amazing. I will say the volume doesn't get super loud, which is good and bad. These replaced some Wireless Studio Beats and these are much better quality, both in sound and build. The app has some cool features as well. I'm interested to see how they hold up long term, but so far I love them. (The Midnight Blue color is beautiful)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indy, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are definitely the best headphones I have owned. They are comfortable and sound amazing. The noise canceling is my favorite especially when I’m playing a game so a can fully concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jawsh,
That's wonderful news! We are thrilled to learn that you are pleased with the comfortable fit, outstanding sound quality, and remarkable noise canceling capabilities of your WH-1000XM4. Thank you for your perfect star rating and for choosing Sony, the best brand!
Best regards,
Romeo
- Pros mentioned:Comfort, Sound quality
Best headphones for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them when on sale for $100 off before christmas and they have been a dream both for music and gaming. I dont game online or use them for phone calls so i cant say anything about the microphone quality but they put out awesome sound and are comfortable to wear for hours on end. Even though they are wireless, a great feature to have with aux ports disappearing, i use them wired always and get a wider, fuller, louder sound. Just my personal preference though. Solid headphones and even at full price are well worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tspinktoes,
Very nice! We're glad you like the headphones for your music and gaming experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Cool perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool perfect nice no noise working good comfort good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your awesome feedback, OlusolaD! We're thrilled to hear you're enjoying the WH-1000XM4 headphones and that you're happy with the sound quality, comfort, and noise cancellation. Your satisfaction means a lot to us—enjoy your listening experience!
Thank you for choosing Sony and for being a valued customer.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
a bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rxmeo,
We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!
It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd pair of these headphones.. easy to connect and great noise cancelling.. work great on the plane.. and batterlife is great.. would recommend.. between these and the Bose though.. I would maybe give a slight edge to the Bose headphones.. But can't go wrong with both
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DallasJ, nice! We're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelation is great. There are many small features that I like. Music sounds good and volume is varied. Battery life is great i use them many times in a day and only have to charge like once a week. One downside they do not connect with my Microsoft Go3 and you have to download an app to connect the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaV, Thank you for sharing your positive experience with your Sony WH1000XM4! We're very pleased to hear that you love the great noise cancellation, excellent sound quality, long battery life, and overall performance of your new Sony headphones. And we're sorry to hear that you're having an issue connecting to your Microsoft surface go 3. Please follow the troubleshooting steps on this link to resolve this issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752754.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam