Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great comfort, sound, and battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had three sets of noise cancelling headphones in the last year and wish I would have just gotten these first. I had the 710n, which sounded good but is noticably smaller in the ears, leading to discomfort on long flights. Battery life is epic - easy two full days of use. Sony tends to be a bit bass heavy, but the app allows adjustment to your tastes. Noise cancelling is a big step up from the 710n - easily keeps up with an airplane cabin. Keep an eye out for sales as you can usually get them for $50 off or more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMex1971, We are happy that you like the sound quantity and battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Pure quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Sound is impeccable, they're comfortable and the battery lasts forever. You can't go wrong with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcstriker, Great! We are so glad to hear that you are happy with the comfort, battery life and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Huh What Did You Say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcDee,
You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. Best sound quality on the market and the comfort has gone up immensely from previous models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyH, Thank you for your positive review! We're thrilled to hear that you are enjoying the WH-1000XM4 headphones. And it's great to hear that you appreciate the improved comfort from previous models. Thanks for choosing Sony! -Sam
Great but hmm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and connectivity. Some laptops may have issues connecting. I added a bluetooth 4.0 dongle and it worked fine but when a call rings when connected to both the phone and Laptop while using microsoft teams I notice that the Laptop switches to the laptop microphone which if you are not aware public will hear you very low. I know it is a microsoft issue. It would been better if the cable for wired connection would have had a micropone so that in this case we could just go fully two way comunication wired . I did it by purchasing a cable and a Lavalier Mic and a spliting cable for both headphones and Mic. Another good feature would have been to have bluetooth connected to the phone and have audio and mic wired to the laptop . Again both devices can be connected via bluetooth and works great but the laptop is not reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomanR,
We're glad that you like the sound quality of the headphones. Your feedback about its connectivity with computers is greatly appreciated. We appreciate bringing this to our attention. Computer connectivity issues will be resolved by a future software update. Make sure to install software updates via the Sony Headphones Connect app. Thanks for sharing your review and for choosing Sony.
~Ralph
Amazing noise cancelling, best purchase for WFH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite pricey but the noise cancelling capabilities are truly high quality, better than Bose in my opinion. I'm still getting used to the voice command feature, as the headphones sometimes pause to listen when I'm singing along to music. The tech is overall really advanced and convenient. I like that I can connect it to both my phone and laptop, but I sometimes have a hard time transitioning back and forth, especially when when I try to pick up a phone call and am video chatting on my laptop, but that will likely get easier with tie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product works excellent, love using them for the gym and the sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimmyc,
We are excited to hear that your WH-1000XM4 headphones work excellent! It is fantastic that you love using them for the gym and are impressed with the amazing sound quality. Thank you for sharing your positive experience and for choosing Sony!
Best regards,
Dominick
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, comfortable, quick to connect, long battery life, sounds great, good mic - what's not to like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBCustomer, we're glad you like the comfort, battery and sound quality of our product. Thanks for choosing Sony. ~Earl
What a refresing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted these headphones as I knew the quality of sound. I have to say I am more than impressed with them. They are comfortable, look nice and the sound is breathtaking. Walking around with them is so good as you don't miss any notes in the music. I have to say I own a pair of BOSE you guys have to work hard to compete with SONY this time. I am retiring all the other headphones I own and keeping this one alone. The price is not bad at all. They do not look cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gibby,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony WH1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to use in the airplane. I have the same headphones, They are very comfortable, the sound canceling is excellent and the quality of sound superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZeekNYC,
That's very nice! We're glad to hear that you like the noise canceling, sound quality, and comfortable design of the headphones. Thank you for choosing Sony!
-David
Sony XM4 review - amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Must buy. Amazing sound and great audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabrishkumarP,
We are really happy to hear that you find the Sony WH1000XM4 to be an amazing product with outstanding sound and audio quality. Thank you for your enthusiastic recommendation and for choosing Sony!
Regards,
Dominick
Worth every penny.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones.Super lightweight, comfortable and have amazing sound quality. I could wear these for hours without discomfort, which is something I've usually encountered with other headphones. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thank you for the fantastic review! We're so happy to hear you like the super lightweight and comfortable design and amazing sound quality of your new WH1000XM4. Thanks for choosing Sony! -Sam
SONY HEADPHONES
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING HEADPHONES!!! audio is amazing they don’t fall of my head while im working out they are very much worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariL,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony!
-David
Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Battery lasts a long time and are comfortable to wear for a long time. Good noise cancelling too. Glad I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edju,
We're glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Just dooooooeeeeet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Love the sound quality and the ANC is tooop notch. There was a garbage truck going crazy outside of the empty warehouse I'm working inside of, and I cycled into noise cancelling...Holy crap it's like it wasn't even there. Great buy, fantastic battery compared to my WF-1000XM3 earbuds I got a year or so back. If you can spring for these, definitely do it. Paired easily with my iPhone and Macbook Pro both with and without the app. App is also much improved from my first experiences.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pasadenaguy,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Got them on a huge sale so that makes them even better. Very comfortable, handy carrying case, Bluetooth works flawlessly to all my devices so far. Very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyH,
Thank you for choosing Sony!
We couldn’t be happier to hear that you snapped up the WH1000XM4 on such a fantastic sale and that they’ve been comfortable from the very first listen. It’s great to know the handy carrying case keeps them safe when you’re on the move, and that Bluetooth pairs flawlessly with all your devices.
Best regards,
-Fred
Nice noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is the best!!! Any design or color is fine. Unlike AirPods, it does not hurt your ears even if you use it for a long time. Also, the price is reasonable, I think. The battery lasts longer than expected. It can connect to devices and uses MacBooks and iPhones with it. Switching to Bluetooth between devices works better than expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi appleuser, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were the best thing I have ever bought. The sound is very nice and loud. The battery last long and it also charges fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaz, You've made an excellent choice! We're delighted to learn that you consider the WH-1000XM4 to be the best-sounding headphones you've ever purchased! It's wonderful to know that you like the exceptional audio and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality purchase and I’m truly satisfied with these headphones. Worked perfectly for gym runs and the cups fit properly around my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlT, You've made an excellent choice! We're delighted to hear that it worked perfectly for your gym runs and you find that the fit is perfect around your ears. Thank you for choosing Sony! -Sam