Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
The perfect headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving these headphones just perfect very comfy even after long use, you could skip and add or lower the volume by just swiping the right side of your headphones, the sound quality is amazing you could also change it by using the app so overall it's a perfect headphones for everyday use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erick,
Perfect! We're glad you like the comfort, touch sensor, amazing sound quality and app where you can change the desired sound setting. Great to know that its perfect for your daily use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it amazing Light weight Good Battery life easy to wear sound feels amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZafarBhuttoUSA, Thank you for this amazing review! We're pleased you love the lightweight design, long-lasting battery life, comfortable fit, and amazing sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a year having them, and they are intact. You feel their comfort when you compare them with others. These headphones are excellent, except for calling or video meetings, sometimes people complain that the voice is low, and hear the surroundings more than myself talking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Philemon, we're glad you are enjoying our headphones. We understand your feedback regarding the call quality of your Sony unit. Please follow this link for more details:
https://www.sony.com/electronics/support/articles/00250089?utm_source
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Worth it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling! I use them for the gym and they are great to get into the music and store really easily which is great to travel with. Not to mention stylish. I’ve only charged them like 2 or 3 times in the 8 months I’ve had them so a charge lasts pretty long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lala,
Amazing! We're thrilled that you are enjoying the noise canceling function, sound quality, portability, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Travel Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The battery life makes them really convenient for long travel. Super comfortable and the noise canceeling is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricR,
We’re thrilled to hear that your headphones are providing the comfort and noise cancellation you need for your travels! It’s great to know the battery life is adding that extra layer of convenience to your journey. Thanks for choosing Sony.
Best regards, Eliab
Awesome for those with sensory issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ever! I have sensory issues so these headphones do an AMAZING job of blocking out sound. When i need pure silence, I pair these bad boys with some 'loop' earplugs. Sound is stunning, listening to music has never been more enjoyable. My ears do get sore after using them after a while, but otherwise these headphones have been relatively sensory friendly! My spouse loved mine so much, they got their own haha!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quynh, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Crazy good!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! I am blown away. I was expecting top notch performance but this surpassed my expectations. I would suggest not going for XM5’s as these headphones are cheaper and give the same quality as the newer ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Craig,
That's awesome! This brings us joy hearing that our WH1000XM4 exceeded the expectations of our customer. We're glad that you are very much pleased with the overall quality and performance of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
SONY - Always an audio fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh man i waited since its release and finally got one. These sound amazing, i use it for personal and office purpose for meetings. The ANC is works well. For me with ANC its 20-22 hours of playtime !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechieFan, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound quality. Adaptive sound control (adjusts noise cancelling based on environment).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tricia,
Thanks for sharing your thoughts on the WH-1000XM4 headphones!
It's great to hear that you're enjoying the sound quality and thanks for mentioning one of the standout features of these headphones: Adaptive Sound Control—It’s designed to be a really convenient tool, automatically adjusting the noise canceling settings based on what you're doing, whether you're sitting, walking, or on a train.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Highly Recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are sleek and smooth to the touch, they are also on the heavier side, so they stay in place better. Sound is phenomenal! Noise-Cancelling feature works really well, kicking in automatically when you or someone around you starts to speak to you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlyH,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality, noise canceling and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
best headphones! GET THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best purchase ever!!! this headphones are THE comfiest and have amazing and I repeat amazing sound quality and noise cancellation!! these headphones are gonna last me a lifetime and again I couldn’t be happier with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, KaGS! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Craig
Must buy if you can still get them!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these when I go to the gym. The battery life is super long and its easy to connect to my phone. With the SoundConnect app I can set how much noise cancelation I want and can change the EQ. If you remove your headphones while listening to music to talk to someone else your music will pause until you put them back on. The sound quality is a solid 8/10
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic and detailed review, MagnoliaNic!
We are absolutely thrilled to hear that the WH-1000XM4 headphones are serving you so well at the gym!
It's rewarding to know that you are benefiting from the super long battery life and the easy connection to your phone. We are especially pleased that you are utilizing the Sony | Headphones Connect app to personalize your listening experience, allowing you to perfectly dial in the Noise Cancelling level and change the EQ.
We designed the wearing detection feature (which pauses your music when you remove the headphones) specifically for that kind of seamless convenience, making it easy to talk to others without missing a beat.
Thank you for your strong rating of the sound quality and for choosing Sony to power your gym sessions!
Best regards, Gus, Sony Social Media Team
Perfect Comfy Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very high quality headphones. The only issue has been the connection in/around a Bluetooth car speaker system, where connectivity gets weird. Other than that completely irrelevant nitpick, these are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic feedback!
We are absolutely thrilled to hear that you consider the WH-1000XM4 headphones to be "Very, very high quality" and perfect overall. It's incredibly rewarding to know that the build and audio performance are meeting your high expectations.
We also appreciate you providing details on the connectivity issue you experienced when near a Bluetooth car speaker system. Intermittent issues in crowded Bluetooth environments can occasionally occur, but your feedback is valuable as we continuously work to optimize stability and seamless connectivity across all scenarios.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Pleasantly Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the previous version for two years now. These have exceeded my expectations. The sound is clearer while adding a wider soundscape. The noise cancelling have been improved. Ambient sound inclusion feature sounds clearer due to a reduction in static noise polluting the sound. My favorite feature however, is the multipoint device switching. I use these at work so being able to go easily from one phone to the other is a godsend. The only con for me is that I don't own two of them.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, DmelleC! We're glad that you are impressed with the headphones. Enjoy and thanks for choosing Sony. -Craig
Top this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this knowing the new ones were coming out foldable in case noice cancel great audio. more comfortable than u think. Worth the price I use in loud factory and they work great as heating protection speak to chat comes in handy when u wanna talk to someone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danrose52, Thank you for purchasing the Sony WH-1000XM4 headphones! We're thrilled you like the excellent noise canceling, comfortable fit, powerful sound, and speak-to-chat feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Really good headphones
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wear them everyday. Only complaint is the noise cancelling kinda disorients me. Not really for me. But I just turn off the noise cancelling and I'm good to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RyanN,
Thank you for choosing Sony!
We truly appreciate your positive feedback on the WH1000XM4 headphones. We're thrilled to hear that you wear them every day. Your insights on the noise-cancelling feature are incredibly valuable to us, and we're glad you've found a solution that works perfectly for you.
Best regards,
-Fred
Best purchase at best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think i saved my money well for these headphones, having waited for over a year, saving my money for the longest for these headphones, i can prowdly say that these headphones do NOT dissapoint. Down to the sound quality, to the noise cancellation, and even the touchpad to switch music, pause music, answer and end phone calls. These have become my favorite headphones to this day, one of the things that caught me off gaurd is the 360 audio, having listened to many different generes of music, listening to my favorite songs and music artist and realizing how much it really effects the music was outstanding. 100 out of 10 purchase would definitely get it again if these ones ever broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestbuyatBesybuy,
Wow! Congratulations and you now have your own WH1000XM4. Surely, worth every penny. We are thrilled as well hearing your awesome review and feedback about our XM4. We're glad that you are pleased with the sound quality, noise canceling capability and even with the touch sensor feature. Thanks for your trust and for choosing Sony! Enjoy! - Marco
Sony WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely amazing. The sound is completely crisp and provides plenty of bass when using an equalizer like Dolby Atmos. One other thing I love about these headphones is that the noise cancelling completely blocks out any and all background noise. Overall, these headphones are a 10/10 in my book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyE!
It is fantastic to know that you're so happy with your new WH-1000XM4 headphones! We're really grateful for your high praise and for sharing how much you appreciate the sound quality, especially with the extra bass boost from your equalizer.
Thanks so much for choosing Sony!
Best regards,
Estefany
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have beautiful sound right out of the box, and the ANC was noticeable and great, but not the best. My $50/$80 JLuxe headphones do better than these, which made me return them after two weeks of trying them as I couldn't justify the price point. Another note is, the color is a matte gray, not a shiny pearl color like it shows, which was small disappointment. For high quality sound that can immerse you, I recommend these but at the end of the day you're simply paying for the brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emgoosefraba, Thank you for your honest review. We appreciate the feedback on the WH-1000XM4. Thank you for choosing Sony! -Carl
Marvelous Marvelous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the game; noise cancellation is great. They’re are so comfortable; my ears I appreciated it!!!! 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraV, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
