Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
Best Noise Cancelling Headphones I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Noise Cancelling Headphones I had. Sound quality is another area where the XM4 excels. With powerful and dynamic audio performance, these headphones deliver a rich and detailed sound signature. The bass is deep and punchy, while the mids and highs are well-balanced, providing a satisfying listening experience across various music genres.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeilbryanL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Buy, dont wait
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very good quality! I even use them for gaming on the playstation sometimes becasue of the bass. I really like that these are noise cancelling, but also let you have the option to hear your surroundings. I wouldnt purchase them if you work out becasue they are not water proof and not really for sweating. I should of bought these sooner tbh.. Highly reccomend them, also got them on sale. Oh and the app for these headphones could be better but they constanly update it so its not an issue so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoenix325527,
We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the app is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between these headphone and the Apple AirPod Max, I am so happy I chose these. They are so easy to use, lightweight, and have amazing quality. The only downside to these is that they take a little more time to switch between devices. I need to reconnect them to my laptop or iPad, it’s not too big of a deal! Overall, I don’t regret getting them at all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kayla,
You made the right choice! Thank you for the 5-star rating and we're glad to hear that you're happy with your purchase and liked the lightweight design and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
pretty good a little slippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for myself because my beats headphone cups were shedding everywhere. I find the sound quality is a huge upgrade but the headphones while comfortable can be a bit slippy if you wear them while laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlyF,
We are happy to hear you are enjoying the significant sound quality upgrade and finding your WH-1000XM4 comfortable! The "slippy" feeling you mention when lying down can sometimes be minimized by slightly adjusting the headband to ensure the earcups have a secure, but not tight, seal around your ears.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm by no means an audiophile, but I think they sound as good if not better than Bose QuietComfort IIs. The deciding factor, though was the battery life. They advertise 30 hours, and I've found it to be a bit conservative. At medium volume I'm able to get 32-35 hours per charge. The call quality is also very good. I work in some noisy areas and according to the folks I'm talking to the audio quality is quite good. Better than my plantronics voyager. These are pretty expensive, but if the battery life holds up it'll be worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound is great and very clear. The charge time is pretty quick the play time with them last a good while on a single charge as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ParkerC, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Great just. It for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have them a 5 even though I returned them. Let me explain. They sound freakin amazing and the features are awesome. Again the sound quality is probably the best out there and I have tested Bose 35 and Beats 3. Of the 3 I kept the Beats. They get louder and the base is outstanding. With that being said the Sony sound crisp and clear. They don’t get as loud but they do out out the sound. It has a EQ which is nice but not that big of a deal to me. You won’t go wrong with the Sony but if you want a louder set go with the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .HiHealthforlife, Thank you for the 5-star rating! While we're thrilled you like the amazing sound quality, deep bass, and industry-leading noise cancelation of the unit, we regret to know that it had to be returned. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Sound quality
Bought for gym use. Good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for gym use. Great for blocking out noise during cardio, however will slip off head if doing weight training laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BG312,
We are glad to hear the WH-1000XM4 is performing well for your cardio sessions. To improve the fit during weight training, we recommend adjusting the headband so it sits slightly further forward on your head to create a more secure anchor point when leaning back. Please keep in mind that these headphones are not officially IP-rated for water or sweat resistance, so we suggest wiping the ear pads down after your workout to maintain the material and internal sensors.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many ear and headphones. I found these to be very comfortable and light. Easy to wear and sound great. They have a graphic equalizer in the apple phone app which is great. Noise canceling is very good. The controls are much better than my older Sony headphones. I like that I can put my hand on the right side and can hear my wife talking. Also I can listen to something on my laptop and if my phone rings it will switch to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan, Thank you for the great review! We're thrilled you like light and comfortable fit, excellent sound quality, built-in equalizer using the Sony Headphones Connect app, industry-leading noise cancellation, intuitive controls, and cool new features of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
MX4 review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall, noise canceling is on point, and perfect for use at the gym, studying, quiet time, jamming music, and even having on while trying to listen to outside noise using ambient mode. The color was even better in person, and the packaging was great. Can't wait to see the XM6
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OscarM,
Thank you for choosing Sony!
It's a true pleasure to hear that you're enjoying your WH-1000XM4 headphones! We're happy to know that the noise canceling is on point for you, making them perfect for the gym, studying, or just enjoying some quiet time. It's also great to hear that you're making use of the ambient mode and that you like the color and packaging. Thanks for sharing your experience—and we’re just as excited as you are for what’s next with the WH1000XM6.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Best sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Good battery and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoH,
That's great to hear! We're happy that you like the sound quality, batter life and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Connect easily with my iPhone and the sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TheresaB,
Thank you for choosing Sony!
We're immensely pleased to hear you're enjoying your WH-1000XM4 headphones. It's great to know that the easy connection with your iPhone and the exceptional sound quality have enhanced your listening experience.
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
The best wireless noise canceling headphones today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a noise canceling headphone. I use it both wired and wireless and the sound is great. The bass is a little boosted, but it is pretty clean. I have heard negatives about the controls, but I had a pair of XM2s and I feel this are just a tad better. I got these at the $248 sales price and that made the value excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pkorn, we're glad you like the sound quality of our industry-leading noise canceling headset. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great noise cancellation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for noise cancellation. I paired this with AirPods Pro underneath in noise cancellation mode and could barely hear the loud jet on a plane. I was able to comfortably watch shows with no distraction from the noisy cabin. The headset itself is good for listening a few hours at a time. It’s closed back so your ears can get warm at times and depending on the size of ears can cause minor discomfort after hours of listening. The battery life on these is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCruzKing,
Fantastic! We are so happy to hear that you are satisfied with the incredible noise canceling function, long-lasting battery life, and overall performance- especially when using on a plane of our WH-1000XM4.
For optimum fit and comfort, we always recommend following the steps on this link to properly wear the headphones:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
And for reasons why ears may hurt when putting on or wearing headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Loved these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife before a long international flight. She loved them during the flight and has used them constantly since. These are the only active noise cancelling headphones that she can tolerate. They are incredibly comfortable and well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarsonG, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Great headphones, really hard to keep clean.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 Comfort 9/10 Quality 7/10 Price 0/10 Cleanliness
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sturdy, Well Made, Exceptional Sound Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- The noise cancelling and customization is excellent and was the reason I tried these headphones in the first place. -battery life is really good and USB-C charging makes it much quicker to get back to 100% - the experimental talk feature works very well, but takes a while to activate. (about 2 words minimum before it beeps then turns on the mode) - sound quality is amazing and is fully customizable within the app. only CON I see in this is needing to register and install an app to use the noise cancelling features. but once installed and registered its just another app you never notice on your phone. the texture on the sides of the headphones are soft and are easy to scratch and I haven't figured out how to use the controls on the side of the headphone yet. overall, would recommend if you want some solid headphones you know will last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandomCustomer111,
We're glad that your in-depth review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the dedicated app support (Sony Headphones Connect app) is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
I spent years wanting this, DONT be like me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a few years wanting these headphones. I couldnt convince myself to spend the money but Im glad I finally did. I really enjoy a good headset to enjoy my music. I travel and this is such a well rounded product . The only concern I have is that they work SO well that youll find yourself yelling to people on the phone bc you cant hear your own voice. The noise cancellation is easily the best Ive seen and the battery seems to last forever. Great product, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan! Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Very happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with the purchase of these headphones. I did a bunch of research before buying anything. Everytime iput my search criteria in these were the first ones to be displayed. I use them everyday listening to music while I work. I work in a cubicle area and it gets loud at times. They are great was a little more then I wanted to spend but I am very happy I spent the extra money. The best over the ear headphones I have ever used . Linking them to my cell phone was easy, the included case and accessories are a great bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAAB0136,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
High quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery 5 star Sound 5 star Plastic 5 star Very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We're immensely pleased to hear that you are enjoying the WH-1000XM4 headphones! It's wonderful to know that you find the sound quality and battery life to be five-star, and we appreciate your positive feedback on the build as well. Thank you for sharing your experience!
Best regards,
-Fred