Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best over the ear headphones ever! They are super comfortable and stylish. I can workout without them falling! I love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SamO,
Perfect! It'snice to hear that you are pleased with the design and comfortability of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great pair of Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound quality. Packaging and Noise cancelling was top notch. Battery life is pretty decent after one charge. Great headphones and I prepurchased when it first came out, and don't regret it although price went down on it lately. Great Item none the less.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terry
Thank you for the positive feedback and we are glad you like the sound quality, noise-canceling and battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Excellent Sound and Confortables
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. I have a hard time with over ear headphones because they make my ears hurt if I use them for extended periods of time. These sony headphones provide enough space to my ears and I can use it during hours with no issues. I would really recommend these headphones.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
WH-100XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! You can hear a lot of the detail. The balance between the vocals and bass is perfect. The Noise cancellation on the headphones is great. It doesn’t cancel out every single thing but other than that it is good. The app it comes with as well is leagues above the others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, good to know that you're enjoying the amazing features of the headphones like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
The World Will Cease to Exist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great depending on what you are listening to. I plugged it into my radio and at first the sound kept cutting off and on but once I was settled in my chair, it was great. When I plug it into my MP3 player and start exercising, there is occasional static. But there is nothing happening to make me want to return them. Once I get into the music, I don't notice any imperfections. They will make you forget the world exist around you. The noise cancellation is awesome! I purchased these so I could listen to music as my family watched TV. I was in my chair waiting for my sister to cook breakfast. I kept looking at my watch because it was taking so long. Finally I went into the kitchen and my food was on the table. I asked my sister why she didn't call me and she angerly stated she called me four times and I ignored her. I had to explain I had my "Noise Canceling" headphones on so I literally couldn't hear her. :o) It was AWESOME!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caddie63,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite comfortable. Have not yet tried them on an airplane, but should be nice and quiet. Sound is very good. Can do a number of things; I have yet to learn them all, but they appear to be quite logical. Worthwhile purchase for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, Great! We're glad that you like the comfort and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Bomb.com
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely unreal how great the audio is. The battery life alone is a game changer. If the buttons were easier to use I would absolutely appreciate it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing a positive feedback, Geostorm! We're glad that you are impressed with the sound quality of the headphones. The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it !! Is my 3rd set love the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricmG,
That's fantastic to hear! We are delighted that you love the WH-1000XM4 headphones so much that this is your third set, and that you continue to appreciate the quality. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Amazing headphones for college students
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so comfortable and amazing, would highly recommend especially as a college student!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user887767,
Thanks for these fantastic five stars!
We're glad to hear the WH-1000XM4 headphones are working so well for you in college. The comfort and sound quality make them a perfect fit for studying or just relaxing between classes.
Thanks again for your review and for choosing Sony!
Sincerely,
Jenn | Sony North America.
BEST headphones ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfortable and super clean sounding! i had a pair of XM3s before this and this is definitely and upgrade and worth the money! absolutely blows beats out of the water and is better in every way!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loveyou3000,
It’s rewarding to hear that your upgrade to the WH-1000XM4 has been such a standout experience! We are glad you’re enjoying the enhanced comfort and the "clean" sound signature that sets these apart. Knowing they’ve earned a top spot in your collection over the competition is the best compliment we could receive.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Impressive sound quality and comfort
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a different brand which I had to return and purchase this Impressive headset with great sound quality. I am glad got this worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience, Messi! We're thrilled to hear that you found the WH-1000XM4 impressive and that the sound quality met your expectations. Stories like yours—switching from another brand and finding true value in our product—mean a lot to us. We designed the WH-1000XM4 with premium sound and user comfort in mind, so it's wonderful to know it's making a difference. If you have any questions or want to explore more features, please don't hesitate to reach out. Enjoy your listening experience—it's truly worth every penny!
Thanks again for choosing Sony—enjoy every moment of your music!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Superb Noise Cancellation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC (active noise cancellation) on these is second to none, listening to music is completely isolated and you are unable to here anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
That's nice to hear! We're very happy that you like your new Sony WH1000XM4 for having such an awesome ANC capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones great sound quality and bass, would recommend to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidP, we're glad you are enjoying the sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Good quality especially as price comes down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous flagship for a reason. Good sound, great noise canceling. What you come to expect from Sony. Also build quality is good and comfortable even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Void,
Great! We're thrilled that you are enjoying the sound quality, noise canceling function, design, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these during the Black Friday deals and I do not regret my decision. The active noise cancellation is excellent, the sound quality is great, and the comfort when using these headphones has been great so far but they do get a bit uncomfortable if listening for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iphone12user,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Try lowering the volume or take a break from wearing them for a while. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.
Sony takes feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Sounds great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound fantastic. They are quite comfortable, although I do notice a little tension in my neck and behind my ears sometimes if I have them on for more than a couple hours. They feel nice, great quality and sleek, matte black. I would definitely recommend these !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Northbound,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Your feedback about its fit and comfort is greatly appreciated. Thanks for choosing Sony.
-Ralph
Great Buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looove these! Great sound and comfortable. The battery lasts a verrry long time too!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Touch controls
Great headphones, garbage controls
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look and sound great. I prefer them to my bose headphones. That being said, the touch controls on the headphones are a huge steaming pile of garbage. Whoever had the bright idea to implement it was either in to deep to back out or purely clueless to what people want in their products. I have 20 year old vending machine headphones with better controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gubble, Thank you for the amazing review! We're thrilled you like the overall design and great sound quality of your new Sony headphones. We appreciate your feedback about the touch panel sensor controls. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony WH1000XM4 by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Definitely recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have bought. Love the sound it is very clear. Very light and comfy fit for my big ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evyazh, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using my headphones for months now. Besides having the best noise cancellation, it isn’t something fragile, the battery lasts at ly week for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicole, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin