Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Pricey but worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for back to school since I’m a college student and I need something that is noise cancellation and has long lasting battery. I use it to listen to recorded lectures as well as music when studying. I guess the only con I have is that I still can’t figure out how to connect it to both my laptop and iPhone and be able to make an easy transition from either devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fatima,
We're glad that these headphones are perfect for your college lifestyle. Your feedback about the multipoint function is greatly appreciated. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
They are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best i've ever had. great dynamic sound and noise cancelling feature plus very comfortable. No issues or complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlysonW, Thank you for this amazing review! We're glad you love the exceptional comfort, excellent sound quality, and noise canceling feature of your headphones. We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and the sounds is terrific. I love the background noise feature and they are comfortable. I’ll be buying myself a set
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayk,
That's very sweet of you on getting your daughter a new pair of headphones! Nice to know you love the amazing sound quality, noise cancellation/ambient sound, and comfortable fit of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
- Pros mentioned:Comfort
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great really wanted $ the color blue so I had to order them from here. I like that my ears are very comfy I wear for hours some days. I had trace the apple ones and didn’t work out not comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moons,
Thanks for the 5-star rating! We're so glad to hear you're enjoying the WH1000XM4 headphones! Going for the blue ones is a solid choice! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear in long sessions and great noise reduction. The sound is also excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistBear, perfect! You've made an excellent choice! We're thrilled to hear you're pleased with the very comfortable fit design, exceptional sound quality, and amazing noise canceling of your WH-1000XM4. Thank you very much for your purchase! Enjoy! - Romeo
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, my kid love it, good battery life and sound!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickC,
Great! We're glad that your kid is enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Disappointed Due to Ear Pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try the Sony WH-1000XM4 after hearing so many great things about its sound quality and noise cancellation. While the audio performance is definitely impressive, I’ve been experiencing consistent ear pain whenever I use the headphones. After wearing them for even a short period, my ears start to feel uncomfortable, and the pressure becomes hard to ignore. I tried adjusting the fit several times, but the discomfort remains, making it difficult to enjoy the music or wear the headphones for longer sessions. Unfortunately, despite their excellent technical features, the lack of comfort has been a major drawback for me. Overall, the Sony WH-1000XM4 may work well for many users, but if you’re sensitive to ear pressure or tight-fitting ear cups, you might face similar discomfort. I’m disappointed because I really wanted to like these headphones, but the ear pain makes it hard to recommend them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed and honest feedback, SrinivasB.
We are delighted to hear that you found the WH-1000XM4's audio performance and technical features, like the noise cancellation, to be impressive. However, we are truly sorry and concerned to learn that you are experiencing consistent ear pain and discomfort after even short periods of use. We understand that excellent features mean little if the product is painful to wear, and we sincerely apologize that the fit has been a major drawback for you despite your efforts to adjust the earcups.
Comfort is a top priority, especially for premium noise-canceling headphones designed for long listening sessions. While the headband clamping force is engineered for secure sealing, we regret that it is causing you pressure-related pain.
If you would like to explore any final comfort adjustments, our support team can offer personalized tips. Otherwise, we appreciate you bringing this specific feedback about fit sensitivity to our attention as it is invaluable for future product development.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used them for about a year had no issues with them they are comfortable and sound amazing. The silver color needs to be taken care of they do get dirty eventually.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Singh, Awesome! We are so glad to hear that you are happy with your WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely outstanding audio! Love the feel of the headphones as well. I also love the customization provided by the EQ. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, we're glad you love our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Better sound than Bose!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so good. I bought them for my daughter and tbh am a little jealous. I have a pair of Bose QC headphones but the sound quality on these are definitely better than the Bose headphones. The case is so sturdy too which makes them great to travel or just bringing around in a backpack. Got a great deal on them and am really happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A2KHawaii, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Love the noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is amazing! Used for flying and helped minimize airplane noise. Also the sound quality is amazing and it’s very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrinhN, nice! We're glad you are enjoying the sound quality, noise canceling and comfort of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I have used. Locks out external noise perfectly on airplanes and makes watching movies and listening to music a pleasure. It also transfers seamlessly between my iPad and my cell phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamesbond007, That's great! We are glad your new Sony WH-1000XM4 headphones are the best noise canceling headphones you have used. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort! Definitely recommend you try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaneS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Zoom Calls + Good Base + Multi-device Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, perfect bass, good for Zoom calls with in-built 5-microphone system, and nice noise-cancellation. The noise cancellation can be adjusted in the app if you want to still be able to listen to ambient noise. Overall, very satisfied with the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB, Perfect! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
One of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for the best sound quality and noise canceling headphones and landed on these. The quality of these headphones is very well done to where you may adjust the sound of the music exactly to your liking. Noise cancellation is fantastic. Very worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwallz,
You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
XM4's are great! (If cash isn't an issue)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible headset! Separates instruments well, can handle some bass, great and full sound, very good noise canceling. Noise canceling is best when playing a little higher than 50% volume, and truly helps you disconnect a little bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logan,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Excellent upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the twos and figured it was time to upgrade to the fours and although aesthetically there may not be much difference besides color options the sound is really great & being able to connect to two devices helps as well. Dry confrtoable and light in weight.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
What I needed for school in a busy household.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling are a must in my household of gamers. Even if I am not listening to a lecture, the noise cancelling headset amazed me when I did not hear my boys playing and laughing together. also the headphones are comfortable on and around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BacktoSchoolMom, That's great! Good to know that this is what you're looking for in a Wireless noise-canceling headphones. And, we're glad to hear you like the comfortable fit and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
No brainer upgrade from XM2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noticeable improvement in the noise cancelling over the XM2 model. Also like the quicker charging AND the fact that they feel the same but are nearly an ounce lighter than the XM2. Definitely worth the upgrade. Probably wouldn't upgrade from the XM3 though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaveMiLB,
Awesome! We're thrilled that upgrading to these headphones was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Avid movie watcher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise-canceling headphones; delivers a wide range of tones, for me I especially liked the depth of the bass; comfortable to wear for long periods of listening; prefer these headphones to others forms of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffT, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin