Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Better than Bose QC 35
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little better than my previous Bose QC 35 headphones- which I rank very highly. Amazing noise cancelling technology and an auto-stop feature when you remove the headphones make these worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helpfuljesh, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Can't Believe My Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a countless number of headphone over the years. My favorite has always been Bose Quiet Comfort, so I was somewhat skeptical about buying Sony. I am soooo glad I did, These are by far the best sounding headphones I've ever owned or heard. If you use any of the lossless HD streaming services, like Deezer, Tidal, Apple Music, or Amazon Unlimited, you will be amazed at the quality of the sound. Noise canceling is superb and offers features to quickly interrupt it when needed (just place your palm over the right earphone). Only drawback for me is ear pads can get a little sticky after prolonged listening. These are new best in class bluetooth, ANC headhones, IMO.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knavely,
Thank you for the positive feedback and we're glad you like the sound quality of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and comfortable. The sound quality is super amazing and you can barely feel the headphones on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Need a gift card
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I ever purchased. It looks classic, is comfy and the sound quality is just the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SulavT, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony WH1000XM4 Wireless Noise-Cancelling the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love them lots of bass sound amazing can t wait software update
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH,
Thanks for posting! We're thrilled to hear how you love your WH-1000XM4 headphones, it's great that you're enjoying the incredible sound quality and bass now!
Keeping the firmware updated is a great idea to ensure you're getting the best performance and any new features that are released. You can easily do this through the Sony | Headphones Connect app.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good about it, excellent noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HindupurS,
That's wonderful to hear! We're thrilled that the WH-1000XM4 headphones are delivering the excellent noise-canceling performance you were looking for, ensuring a premium, immersive listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at a lot of reviews I chose these over ear headphones for an 11 hour flight. They were extremely comfortable and made the long, cramped, economy class trip less stressful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Austin,
It's great to hear about your positive experience with the WH-1000XM4 headphones during your long flight. The WH-1000XM4 is known for its excellent comfort and effective noise cancellation, making it a preferred choice for frequent travelers. Enjoy your continued use of the headphones on your journeys!
Thank you for choosing Sony.
Best regards,
-Fred
- Pros mentioned:Sound quality
Overall Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price, good case, good sound. For the gym wear a hat, does not hold well to head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Henderson,
Thank you for choosing Sony!
We’re excited to hear that you appreciate the sound quality and value of your WH-1000XM4 headphones, along with the convenient case. Thank you for sharing your honest feedback about the fit during workouts—it’s insights like yours that help us understand how our products are used in real life. We appreciate your support and hope you continue to enjoy your headphones in many other ways.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Lovely
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and a comfortable feel, met all the expectations i had for a quality pair of headphones gr8 for gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great update to the XM2s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to these new headphones after a few years waiting from the XM2s. I can speak to a few changes based on those old headphones. For me the headband is no longer made of metal but plastic. This isn’t a bad change since it’s lighter on the head but it’s noticeable. The 2nd is the multi connection which is great as I don’t have to disconnect and reconnect to every other device I want to connect to now. The 3rd is the usb c charging port instead of the old micro charger. This makes the one cable to charge all devices closer as I can charge my computer, headphones and other devices now with one cable. The noise canceling and music sound quality is still top-notch and overall I recommend these headphones to anyone looking for a great all around pair of ANC headphones.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and the bass is always spot on! Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaturnGamer72,
Thanks for your recommendation and we are truly happy that you are enjoying the sound quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, great noise canceling, great battery life. Saviour on airplanes. Only issue it they are hot on your ears...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Love this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item it's so clean and clear as if I'm at a concert. The feeling on your head as if it's not really there very comfortable. After using these headphones you won't want another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebae,
Awesome! We're thrilled that you like the sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Amazing. Sony forever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones. noise cancelling is great. really comfortable and the color is beautiful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
That's sounds great! We're glad that you like the comfortability, color and noise canceling capability of our SONY WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound quality
Happy sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head phones I've had yet good sound EZ to operate. Downloaded the app you can boost the bass and treble. I fall asleep with them on cause I don't want to take em off
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, noise cancelling. Some trouble figuring out the controls but I still love the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollegeMom!
It's a true pleasure to hear you're loving your WH-1000XM4 headset! We designed it with features like Adaptive Sound Control for personalized listening and Speak-to-Chat for seamless conversations, making your audio experience truly immersive.
We understand the controls can take a little getting used to, so to help you master them, here's a link with more information about all the controls and functions: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752814.html
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Amazing noise cancellation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation! I bought these for 4th of July because I’m sensitive to sounds & prone to panic attacks and these were so helpful with getting through firework shows!! Works better with constant sounds over sudden sounds given the technology but overall It did great to muffle the blasts! The noise cancellation can also be adjusted to hear more/less ambient noise in the app for different situations. Also offers high quality sound for music and the app and ear touch pad is very easy to use and helpful! I’ve only had a few issues connecting the Bluetooth to my laptop but it seems to only effect some apps(might be my computer issue) there is also a headphone cord to connect with if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moni,
We're glad that you are enjoying the noise canceling function of the headphones. For optimum performance, make sure that the software version is updated (via the Sony Headphones Connect app). You may also need to adjust the audio settings of some of those apps. We hope you continue to enjoy the amazing features of the headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Sony head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just used these on a long flight (10 hours). The noise cancelling worked very well, battery lasted the entire trip. It comes in a very nice compact case making it easy to put in my carry-on bag. It comes with a USB cable for recharging and a audio cable if you don't want to use Bluetooth. The sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsusComputer,
Great! We're glad that these headphones are performing well for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Excellent buy . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are better than I thought they would be. Very happy with the purchase. The sound quality (especially listening to high-end audio on Tidal) demonstrates the beauty of these. Battery life is incredible . . .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMan77,
Great! We're thrilled that these headphones have exceeded your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these mainly for my desktop but I use these headphones every day. They are amazing, great battery life, amazing sound quality, and strong bluetooth connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean,
Awesome! We're thrilled that you are enjoying the battery life, sound quality, and Bluetooth connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph