Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
Expensive but worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome, very light and the noise cancelling works well but best when you don't have glasses on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieD, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
They're not good enough.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using these headphones along with Beats Studio, Wh- 910n, these headphones are overhyped, overpriced, but over performed. I like the comfort which over did the Beats Studio. They're aesthetically pleasing like Beats. The noise cancelling over performed. Compared to the Cases for each of the headphones, the XM-4s have a cuter and more protective case. The only problems that I have had with the XM-4s is that they're hard to connect to any of my Apple devices, and they randomly disconnect and turn off out of nowhere which is neither rare or common. But compared to the expensive Air Pods Pro Max from Apple, these have way better sound quality and more minimalistic with swipe on the right side of the Headphones, you can access ambient sound, pause, play, and play your next song. Compared to the wh- 910n, it is hard to turn on Siri by just touching the pad of your right cup which the wh-910, It is more worth getting the WH- 910 which are 100 dollars less but sacrifice the aesthetic for the better quality, and better base.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaH,
Thank you for the review and your feedback is greatly appreciated. We're sorry to hear the connecting issue with your headphones. Update the software of your headphones via Sony headphoens connect app. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00289102
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Comfort, Sound quality
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable on the ears, excellent sound quality. Think I like them better than my Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MSDMD, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Best in the price range
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for a year now and its been nothing but a pleasure, amazing at eliminating lower pitched sounds, but will let a bit of higher pitched sounds. If you play a song or a podcast though you won't hear a thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nasser, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality, Weight
One of the best headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, such an excellent noise cancelling and lightweight to take anywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle,
Awesome! Thank you for reaching out to us today! We're always happy to hear from you. We're happy to hear you like the noise canceling and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
great headphones so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great headphones after having them for 2 weeks. there is just one kinda major issue i have nd that is not being able to use bluetooth while they are charging... kinda dumb since my beats studio 3's had no issue with this but thats a kinda minor issue. still enjoy the product so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaN, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth while charging. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Absolutely amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, superior noise cancellation, I love listening to music and this changes your workout routine and takes it to a different level
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jameel,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the exceptional sound quality and superior noise cancellation of the WH-1000XM4. It's amazing how the right music can transform a workout routine, and we're glad to know that our headphones have elevated your experience. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Budget Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall best budget headphones for the price! Overall noise cancellation, clarity, sound stage all of the above the check the boxes!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElijahD,
Thanks for the 5-star rating! We could not be more pleased to hear how much you're enjoying the XM4 headphones! Their noise cancellation feature is a game changer. We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Great sounds and comfort
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and sound really good. The noise-canceling is great, finally got to test them on a plane. Also, the multi-device connection was a great addition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harvey,
Great! We're glad to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Cool!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. The bass and noise cancellation is better than any other products i’ve used
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cardin,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the bass sound quallity and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound. Nice color, Great bass. Really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR, Congratulations! You've made an excellent decision in purchasing the WH-1000XM4. We're thrilled to hear about your satisfaction with its exceptional sound quality, stylish color, and superb performance. Thank you very much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good sound. Fits well. Enjoying at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmsh, we're glad you like the sound quality and fit of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Best base
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and lots of base perfect on the airplane
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohammedA,
That's awesome! It's nice to hear that you are amazed by the sound quality of our XM4, especially when using it on your flights. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect! The fit is comfortable and the sound is superb!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ConstanceS,
Wow! That nice to hear that you like the comfortability and sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Consider these for premium over-the-ear headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own a pair of Bose noise-cancelling headphones and they were great but needed to be replaced after having them for over 6 years. I was going to purchase the most up-to-date Bose headphones but also wanted to do some research on other competitive brands. After watching countless videos and getting a better lay of the land, I was able to make a decision on these Sony wireless noise-cancelling over-the-ear headphones. They sounds very pristine and I love the 360 audio feature....it's really freaky at first but it's definitely a one-of-a-kind experience! They also feel much more premium than the headphones I had before so I have confidence these will last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rblr1291, welcome to Sony family! We're thrilled to hear you're enjoying the sound quality and 360 Reality Audio. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Excellent quality. Apple friendly.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony created a comfortable and great sounding set of headphones. They are easy to pair with iPhone, Macbook Pro, and Apple TV. I have been enjoying the quality and emersion of the playback.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcarey,
We're thrilled to hear that your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear sound & perfect for the gym. I run in them and they never fall off my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorianB, we're glad you are enjoying our industry-leading noise canceling headphones! These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. The step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality, Weight
Comfortable and can’t hear NO ONE!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality on these are amazing. It’s lightweight and portable. I absolutely love it. The NC is amazing as well. Can’t go wrong with over the ear headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great product
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the sound from these are amazing and I also love the comfort when wearing it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nizmo, Thanks for the positive feedback! We're thrilled to hear you like the amazing and well-balanced sound quality, excellent app, great noise cancellation, and comfortable fit of your new Sony true wireless noise cancelling earbuds. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality, Weight
best noise cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great the noise cancelling is beyond amazing. i have a big head so these arent exaclty the most comfortable but for what i needed them for which was peace and quiet while studying in a family house they work amazing. they are light which is a plus and the ear pads are really soft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grod44,
We're glad that you like the noise canceling function and weight of the headphones. Your feedback about its comfort is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph