Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
The “go to” for travel headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it, if you travel? Get it. If you want some piece and quiet? Get it. If you want quality audio? Get it. Lightweight headphones with Portability in mind? Yes please.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josue, That's awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Sony headphones are top notch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are wonderful over the ear headphones... the sound is great. Good clear bass and tons of features... call quality was good and ANC is the best!!!! Definitely recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilBoosie404, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
First Rate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Use them all the time around the house and for travel. Good quality all around. Noise cancelling is very effective. Charge lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bg13, Thanks for sharing your great experience with your Sony wireless headphones. We are glad that you love your WH1000XM4 headphones and you are using them all the time. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Comfortable & Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and noise cancellation A1 quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ImadaraMMA,
That's great! Thank you for your feedback and it's nice to know that you appreciate the audio quality, comfortability and noise canceling capability of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good, crazy sound quality, and the headphones are so comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HenryH,
Nice! We are truly delighted to hear that you are amazed with the awesome sound quality and comfortability of your new XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Stops ears bleeding from babies
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these when my son was born. My wife and I would (and still do!) take turns with the noise cancelling feature when we need a little break from the kiddos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RichardP,
Thank you for choosing Sony!
We're thrilled to hear that you and your wife are enjoying the noise-cancelling feature, especially during those well-deserved breaks. The advanced noise-cancelling technology in the WH-1000XM4 is designed to reduce ambient noise, allowing you to immerse yourself in your favorite activities or simply enjoy some peace and quiet. We hope the headphones continue to bring you joy and tranquility for many more family moments to come!
Best regards,
-Fred
- Pros mentioned:Comfort
Soft portable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really useful product. Since they make the ear part very soft, it does not put pressure on your ears and it is also very nice to be portable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BusraD,
Thank you for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM4 headphones. It's great to hear that you find the ear cushions soft and comfortable. We're also glad you appreciate their portability!
Thank you for choosing Sony!
Best regards,
- Stephanie
Best headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My travel buddy. Love using this for my audiobooks.
I would recommend this to a friend- Pros mentioned:Sound quality
Noise Canceling is Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also great sound quality, very intuitive app for managing options, sleek but comfortable design, overall my favorite wireless headphone on the market!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best sounding high end affordable headphones on the market. The sound is incredible theybare comfortable and they are a huge improvement over the last model i.had worthy upgradw
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heff, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Sound quality
Great headphones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my birthday from my wife and they are amazing! The sound is great. I was looking for headphones with good bass and this pair works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LA89, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
LOVE THEM!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality feel… high quality audio. Sooo comfortable! Not to mention the Noise cancellation is amazing! The best I’ve tried (& I have previously owned Beats & Bose)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeakDesign,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Excellent headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- excellent noise cancelling - good for calls as well as music - Android app works well for configuring headphone settings - battery lasts forever - good Linux support
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, Thank you for the awesome review! We're very pleased you like the excellent noise canceling feature, great sound quality for listening to music and for calls, intuitive companion app, long-lasting battery life, and it works seamlessly for Linux. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Comfy for long all day meetings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphone. I like this headphone comes with Bluetooth plus the wired option. Noise cancellation is great, comfy for long all day zoom meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ananth, we're glad you like the noise canceling feature and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound!!! The product is very comfortable and sounds fantastic. I would highly recommend it to friends and family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoG,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great all around heaphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these impulsively, but dont regret this purchase at all. Great sound and fit. Love that they fold down so easily and are very portable with the case. Incredible battery life. Easy to control and charge. The only downside really is that after a few hours I do start to feel that they start to hurt due to them squeezing my head a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshReview,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, fit, supplied carrying case, battery life, and user-friendly functions of the headphones. We also appreciate your feedback about using the headphones for a few hours. For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Hope this helps. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great audio, incredible noise cancelling. Overall, love love love these headphones. Only issue is that the grey headphones look cream colored in the pics but are actually grey in real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thanks for the perfect rating! We're glad you are impressed with the features. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Incredible sound!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love wearing these headphones while I'm working out or even shopping at the grocery store or I can listen to some great music without hearing external sounds. With one touch on my headphones the music stops and I can talk to people with my headphones still on and hear them perfectly! I highly recommend this model and this series presented by Sony. Best Buy is a great place to purchase these along with reasonably priced protection plans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dwholly64, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Best wireless, noise-canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price-point, these are worth the cost. Quality, comfort, and features justify buying these over “cheaper” $250+ headphones. Get these when they go on sale if you are able ($50-80 off).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrFish,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Comfort
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear all day. With great battery life. Last me two work days while being connected to two devices as it auto switches between the two sources based on which one is sending audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zer0!
Wow! It is really nice to hear our newest industry-leading, Noise Canceling headphones WH-1000XM4 perfectly matches your needs and expectations! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony!
- Romeo