Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Weight
Great workout headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are really good. Very lightweight. Very compacted so i can just throw them in my bag without thinking. The only thing i dont like much is the swipping feture but nothing crazy i cant get used too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Baag96,
Thanks for the review! We are delighted to hear that you are enjoying your Sony Headphones so much! With amazing sound quality, powerful bass and a modern and comfortable design, we are sure you are going to love them even more as the time goes by! We appreciate the feedback regarding to the swiping feature. If it results uncomfortable for you, it can be deactivated on the Sony Sound Connect app! You can follow this link for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html?search=touch%20sensor
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Best headphones out right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and wanted a really nice really reliable set of headphones. I have a friend that works at a factory. He got several headphones from coworkers to sample. None of them sucked. Tried many many brand. Most had software glitches within the few minutes I tested them. Some were comfortable and some were not. Noise cancellation wasn’t very good on most. These are the total package. I’m a couple hundred hours into listening and they sound great. Not once had a software issue, and the noise cancellation is second to none. Can’t think of one negative to these babies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, Great! We are so glad to hear that you found the best headphones for your travels! We are also glad that you find the overall performance of the headphones to be perfect for you! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the heaphones on sale. What can i say they have great battery life and noise cancelation. You will not regret this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lewis,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones and the noise cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
-Craig
- Pros mentioned:Battery life, Sound quality
Good and Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on the fence about these. If these are that great then I just don't see it. Sound quality is good but nothing like some people claim. My Audio Technicas produce an equal if not better quality sound. Headband is not very comfortable after a couple hours of wearing them. I find the band starts to dig into the top of my head and gives me a headache. The band needs more padding. Wireless function is a royal pain. You have to download a proprietary Sony app for any of your devices to use these. Pairing them is not easy like it is for many Bluetooth accessories like mice, keyboards and such. Battery life is acceptable. Noise canceling is good. Still evaluating product to determine if I will return to get my $300+ back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Samantha, Thank you for the feedback on your experience with your WH-1000XM4. To obtain optimal listening experience, please fine-tune it using the EQ settings in the Sony Headphones Connect App. For additional troubleshooting steps, please refer to the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
And to ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure.
And we're sorry to hear you're having trouble pairing your device to this headset. The Sony headphones connect app is not required to pair this headset to your Bluetooth device. If you're having some pairing issues, please refer to the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752754.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Bass, Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones that I’ve ever owned! Well balanced sound. If you like bass, you’ll love these. If they are on sale, they are an even bigger bargain!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rasec,
We appreciate the 5-star rating! It's good to hear you like the sound quality specially the bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality, Weight
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mix of Noise Cancellation and other features. While Bose flagship has slightly better Noise Cancellation, the additional features and light weight are amazing. Cannot go wrong with them!
I would recommend this to a friend - Pros mentioned:Sound quality
Well done, guys
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly impressed with this set. I have owned numerous headsets from solid brands including Bowers and Wilkins. This set keeps up. Range on BT is there, quality of product and sound quality is there, ease of access is there, and hell - so fast to charge. This set is here to stay. Well done, Sony. Although - I did spend 1 night so frustrated as I accidentally engaged some sort of speech to chat mode while gaming and could not for the life of me figure out how and so it took a bit to figure out how to turn it off. My own fault, I guess? But, still, do not like this feature, personally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Great! We're pleased to hear that you like the audio quality, Bluetooth range, and fast to charge. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Noise cancellation works perfectly; I can’t hear a person speaking right next to me. The sound is good, although it has plenty of adjustments, which I haven’t fully explored, yet. I use them when working out and I find them comfortable for extended use. When on sale, they are a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ, we're glad that you like the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Song XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing ! the noise cancellation is to die for ! As soon as you put them on they cancel out the noise ! The best part is that it’s motion detection so you can move your hand to change it without any buttons
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Issa,
Thank you for that wonderful feedback! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously used Beats by Dr Dre but this little piece of device went beyond my expectations… sound processing is quite amazing & so so calm when listening, noise processing canceling did a phenomenal job in quality control. Good job guys & excellent performance. Highly recommended!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackson,
You made the right choice upgrading to the Sony WH1000XM4! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Favorite over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones in my opinion. Sound quality is ELITE, noise canceling is equal, if not better than the apple headphones, but much cheaper in price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Anon, thank you for your review. We are glad to hear that you are enjoying your WH-1000XM4 headphones. The WH-1000XM4 model is known for its exceptional sound quality and industry-leading noise cancellation technology. These headphones leverage advanced audio technologies to deliver clear and immersive sound, making them ideal for various listening experiences.
Your feedback is valuable, and we are delighted our product exceeds your expectations. Should you have any further questions or need assistance, feel free to reach out!
Thank you for choosing Sony!
Gus
- Pros mentioned:Sound quality
Excellent ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones that I have ever owned in terms of checking all the "boxes" for my needs. The noise cancelling is incredible as so many others have stated and the sound quality, with a little tweaking, is also amazing. I have used these wireless and wired and both sound very very good to my ears. While wired gives you true Hi Res quality depending on the source, I was pleasantly surprised by the Bluetooth streaming sound quality as well. No drops and a nice crisp sound that can be tweaked in the app to the user's liking. Almost two months in and I am very satisfied with the headphones in terms of features, sound quality, and overall build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FooDog1974,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a musician. He reports that they are very comfortable, highly effective sound cancellation, very good sonic fidelity. Easy to use and highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi johno,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Top notch headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be more pleased with these. I’ve tried multiple Bluetooth headphones and these have a great blend of sound quality, ease of use and are very comfortable. They are well worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandmanRick, good to know that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Best of the current main stream headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and the sound quality is great. These are significantly better than the beats or Bose headphones. The USB C is also great. The touch controls aren't the best though.
I would recommend this to a friend - Pros mentioned:Sound quality
best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones, the noise cancellation is so real! the design is so sleek
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dbl02, It is nice to hear that you found your best headphone! We're delighted to know that you are pleased with the audio quality and design of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Craig
- Pros mentioned:Sound quality
Headphones for Flying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to wear instead of my earbuds for recent numerous flights. Huge difference. Great flights. Next to 0 noise in flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RichardL,
Thanks for the great review! It brings us great joy to hear that your Headphones are meeting your needs effectively! With their comfortable design, amazing Sound Quality and Noise Cancelling feature, we are glad they are a nice asset for you!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
well worth the$$
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and you can bealley hear a plane with mo music. Is you turn audio on you only hear music. And very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasS, Thank you for the excellent review! We're thrilled to hear you're enjoying the amazing sound quality, great noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Best head phone I owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality, the sound , the battery life is amazing! I love love love it i saw these on sale and did not think on buying twice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy and sound is awesome. Use it everyday and noise cancelling is pretty great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonny, Amazing! We're so thrilled to hear you like the comfortable fit, awesome sound, and great noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam