Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t to sure about them but once I tried them they are so worth it they are loud and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenR, we're glad you are enjoying our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
- Pros mentioned:Bass, Sound quality
it is a steal for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is much better than some of the high end headphones found in Magnolia. Very good warm bass but it overshadows the high frequencies. The sound may sound muddled. But for the price, it is worth like a steal. Surely, it is very highly recommended for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunYan, The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some beats studios from a long time ago that was not performing like it used to. I did a bit of research and these headphones were a great upgrade. The sony app that the headphones require is user friendly and will turn on only when the headphones are. Noise cancellation is awesome. Lots of other great features but it would make this review into a story. I would highly recommend anyone that is in the market to try these bad boys.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eggroll,
You made the right choice in upgrading to the Sony WH1000XM4! We're glad that you like the noise canceling function and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Always reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great bass, great noise canceling, best pair an audiophile could buy in my humble opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crates, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Amazing Sound and Looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort. Highly recommend. Love the color. its more like a greyish silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zen1234,
Amazing! We're glad that you like the sound quality, comfort, and color of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones they’re amazing love the quality of it its another llevel
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sgmal,
Thank you for choosing Sony!
It's truly wonderful to know how much you love your WH1000XM4 headphones! We're delighted to hear that you appreciate the exceptional quality they offer. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Couldn’t recommend enough!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The house canceling is awesome and the battery life is crazy good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connor, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Long lasting battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. I’ve used it for 3 weeks and still have not recharged. The sound quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JonathanL! We're glad that you're enjoying your new Sony XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best in everything except comfort
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is about a 4 out of 5. If you have music playing then you cant hear outside world which I like most so 5/5. If you want to hear outside turn on ambient sound. I am not fan of Sony due to their customer service or I would say I had bad experience in India where they ask me for repair cost in warranty product(no physical damage). But based on reviews I found this Mx4 is best suitable for me and I found it perfect. These are not comfortable somehow to me. My ear starts paining after 1-2hrs of usage and I thought I will get used it by now(4 month later) but same issue. I do have Sony's MDR-XB950B1 and used them for 3 years and they are extremely comfortable and I never had problem using them long hours. But these MX4 are not that comfortable, they feel comfortable when you use them for couple of songs but if you are travelling and using more than hr or you might feel that pain or may be its just me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VinodK,
Thank you for the review. Regarding the comfort of the headphones, please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
The best noise canceling headphones available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling over ear headphones hands down. I’ve tried all the big main manufacturers. Sony XM series are without a doubt the best ones out there for that money range. Highly recommend! My only complaint is that the new XM4 vs my old XM3 it seems as the battery does not last as long, but with a 30 hour battery life I’m still happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jason,
Thank you for the awesome review and we are delighted to hear that you considered our WH1000XM4 to be one of the best headphones in the market. We're glad you are pleased with the quality of the headphone, especially the long battery life. Thanks for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Best headphone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset with best noise cancellation and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShivaranjanV,
Perfect! We're delighted to hear that you are pleased with the noise canceling capability and battery life of our WH1000XM4. You can now enjoy your favorite music without any distractions. Enjoy and thank you for choosing Sony! - Marco
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I never tried the new Sony line of the noise cancelling headphones but I was pleasantly surprised. However, I feel like using them to talk on the phone is not so good, the other person has trouble hearing me when it is noisy around me. Also it comes with a bag and an airplane adapter and a cable which is very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanS!
We are thrilled to hear you were pleasantly surprised by your WH-1000XM4 headphones! It’s awesome that you’re enjoying the excellent sound and comfortable fit and having the handy bag, cable and airplane adapter makes it super easy to take them anywhere.
Thanks for being upfront about your experience with phone calls in noisy spots. The headphones use smart microphones and noise cancelling tech to help catch your voice, but in busy places, it can sometimes be tough for the other person to hear you.
If you often need to take calls in busy places, trying to find a quieter spot or adjusting features like Sidetone in the Sony | Sound Connect app can sometimes make your voice clearer for the other person.
Thanks for choosing Sony. We really appreciate you sharing your feedback, it helps us make our products even better!
Sincerely,
Estefany
- Pros mentioned:Comfort, Sound quality
Best noice cancelling headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noice cancelling headphones that i have purchased. The sound is great and when they are one i am not disturbed by outside noises. Very comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roger, Awesome! We're glad that you like the sound quality and noise canceling function, and comfort of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great noise canceling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! Nice fit, work well to drown out noises. They are large enough that they actually fit my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi william, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Slight improvement over last gen Sony XM3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC on XM4 seems to be slightly improved over XM3, especially in the bass region. Otherwise nearly identical to XM3 in sound, fit & finish, and tech- which is a good thing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
We're glad that you like the upgrades we made on these headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Comfortable and sound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing and are very comfortable to wear. However, I am disappointed that it doesn't block out as much noise as I expected. Not any better than my previous ear buds. But they do sound a lot better and I'll continue to use them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We are sorry to hear about your experience with noise canceling feature your Sony wireless headphones. Please take note that the noise canceling function of these headphones is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may visit this link for more suggestions to isolate the issue with your unit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html. Despite your concern, we are happy that you like other features and qualities of your Sony headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Should you need further assistance, you can email us at socialsupport@am.sony.com Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Beats killer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. These are absolutely the best I’ve owned and the least expensive in the quality category
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffI, thank you for the fantastic 5-star review! We're honored to hear you're loving your new Sony - WH1000XM4 to the point of considering them the best headphones you've owned. With their industry-leading noise cancellation and magnificent sound quality, these headphones are designed to elevate your listening experience. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Fantastic headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The active noise cancelling is just magical. The fit is quite comfortable. Construction and build is nice, but the only real downside is that they still feel a little fragile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, We're glad you are enjoying the superb noise cancelling feature of your new WH-1000XM4. Good to know you point out the fit, design, build and audio quality that are noteworthy. We value your input and appreciate the feedback. The moving parts don't make the WH-1000XM4 fragile — the construction is solid and reassuring. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We are happy that you give the product a perfect rating! Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
best NC headphone ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have airpods pro and qc25, this is the best in terms of comfort, noise cancelling ability to block dishwasher noise, and ease of handling. Will definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noah, Awesome! We're glad that you like the noise canceling function and ease of handling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin