Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Amazing sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have amazing sound, and they are far more comfortable than other headphones I have tried in the past.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Action,
Great! We're happy to hear that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really awesome. They are ultra comfortable and the audio quality and noise cancelation are so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaklcrow,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best over-ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for probably a couple years now. I use them when working and for taking work calls. The audio is awesome, and people can never tell I am using headphones, which is a plus. There are a ton of things you can do with these that I don't use anymore, but they can be quite helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW, awesome! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and noise canceling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Decent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always been a go to for me. Great product. The noise cancelling actually works. The comfort is key. But honestly not worth the price for the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
Good to know that you like the comfort and noise canceling function of the headphones. It's unfortunate that it is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also take advantage of the additional features and functions of the headphones with the Sony app.
Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
SonyWH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing love the color! Lighter than any other headsets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveBose, Awesome! We are so glad to hear that you are happy with the sound quality and overall aesthetic of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Lovely Gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lovely and great,they are a good fit and flexible to adjustments,l would recommend them to any group of age.l love that they came in different colors and l choose the color l love.The price was affordable too making it easier for me to be able to get another pair for my daughter soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizhope,
Thank you for an amazing review! We're happy to know you like the comfortable fit, design, and colors of the WH1000XM4. These headphones are designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! - Kris
Good alternative to more expensive headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, was looking for my younger son to travel. We are in cars and planes frequently and nothing really worked for him until this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clarkadam,
We’re delighted to hear that the WH-1000XM4 headphones are the perfect solution for your son’s frequent travel! They are indeed a fantastic choice, as the industry-leading noise canceling and comfortable, pressure-relieving earcups are specifically designed to make noisy environments like cars and planes much more peaceful for long periods. We hope he enjoys many quiet and comfortable trips.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, form factor, and battery. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunter, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable even with hearing aids. Great blocking background noise. Will buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enash,
Awesome! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent, no complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ANC, Excellent Sound, Super comfortable, not hot, no complaints at all with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avocent, We're very grateful for this positive feedback! Thanks for leaving us such a wonderful review of your WH-1000XM4! We really love to hear you are comfortable using your WH-1000XM4 for long periods of time and you're enjoying the exceptional noise cancelling feature, and overall sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is awesome! Fits well on my head. Sound quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi N2D2, We are thrilled that you like the noise canceling and sound quality of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the M3's for daily use at work & home for 3 years now. they have worked flawlessly. Decided I had to have the M4's when they went on sale, they work great. the noise cancelling feature does a good job of cutting out harmful noise in both of them, Music sounds amazing with these. the mic works well for calls even in noisy enviroments. Easy to configure the way you want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Extremely quiet, noise cancelling works great. Very comfortable for long sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PD18,
Awesome! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Really great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and functions! If I were to change anything it would be to swap plastic with aluminum and get rid of the touch gestures as they can get in the way and be a little hard to get down in memory.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Over Ear Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones the sound quality is super good, the ANC is ok and I love that these came with a hard case and not one of those soft cloth cases. I returned them back because of the price when they go on sale I will definitely purchase them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikki, we're glad you love our product. We are looking forward for your purchase. Thanks for trusting Sony. ~Earl
good with fun features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good quality headphones for the price but after only having AirPods the connectivity does not work as well. I can’t get them to connect to my Mac but I also haven’t tried that hard either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaD,
Thanks for sharing your review and experience with the WH1000XM4. We regret to hear that you are not able to connect the headphones with your Mac. Make sure to follow the steps on this link when pairing the headphones with a Mac:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754729.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good and it is very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorrisS, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Comfortable. Sound great. Effectively cancels noise while flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cambados, Awesome! We are so glad to hear that you are happy with the comfort, sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the upgrade from the WH-1000XM2's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally upgraded from the WH-1000XM2's and the difference between the two models is greater than i had thought. First, Sony continues to enhance the incredible sound quality from previous generations of the product line. The construction of the headphones feels much more secure and solid as compared to the older generations which often broke near the headband. The slimmer headphones also appear to be noticeably less bulky on my head while being worn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shea12390,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph