Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Great pair of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! The noise cancelling feature works very well. Battery life is awesome. Recommended.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Headphone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first wireless headphone. After trying these, I would never go back to wire headphone again. Sony definitely is a perfect choice that provide best quality and affordable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuenyingWang, we're glad you like our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great Battery & Music Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones- this is my second pair. Only con is they can slide off my head every once in a while (it is smaller than average though). The battery power is 10/10. Sound quality is amazing. Noise canceling is 9.5/10. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadeleineA,
That's awesome! We appreciate the 5-star rating and we're glad to hear that you like the sound quality, battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and excellent for eliminating outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kilroy, Awesome! We are so glad to hear that you are enjoying the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good but ..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were good considering the price. Sound canceling is good, but AirPod pro is a little better. I dislike how you have to use a separate app to work with the headphones. Comes w a attachable cable so that’s convenient! But I couldn’t hear that well when I attached it to a audio interface though.. but it’s good pair of headphones for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimenaS,
Thank you for sharing your experience with our WH1000XM4. Your feedback is highly appreciated and will help us improve our future products. We're glad that you appreciate the noise canceling feature and were able to use it in your gym sessions. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony did it again with another great headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've own, but not by a lot. I think you have to get this model at the right price. Getting my set for under $250 made sense. The price made it a reasonable upgrade over the M2. It's lighter, sounds slightly better, and simpler to use with the Sony app. Is it a huge step from the older models? No, but it is an improvement and I think most people will be satisfied with their purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HabaBone,
Thank you for such a great review! We're glad to hear we were able to give you a great deal. Nice to know you've noticed the great improvement with regards the sound quality and ease of use with the app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Love these!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good I bought a 2nd pair because they were on sale which is rare. These offer fantastic sound and clarity without being plugged in. I have the bose Q35 wireless that I also like more for ANC but the audio is better with the XM-4's IMO. THe ANC is better with the Bose but these get the job done. If I were going on a plane I would take the Bose. If I wanted music I go for the sony and not plug it in because they are that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Wow! We're glad you like the great sound, clarity and wireless connection of your new XM4 headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If the noise canceling function is not sufficient. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Very comfortable, amazing sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphones. Noise-Cancelling top notch. Very comfortable to use. You will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi haakon,
Great! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Beautiful Design and Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pretty and competent head phones. Excellent sound quality, design and price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckT,
Awesome! We're glad that you like the design and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, excellent comfort and noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hima, Thank you for giving the WH-1000XM4 a perfect rating! Good to know you're enjoying the comfortable fit and excellent noise cancelling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Excellent head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has Excellent sound quality, and long charge life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DawnD, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Game changer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, but the active noise canceling is where it's really at. Working from home, my family is VERY loud and often breaks my concentration. These resolve that. Add to the fact that I can have them synched to my computer AND phone at the same time and that means I can stay in my little bubble as long as I want free of interruption. The must have accessory for working at home during these strange times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zimzallabim, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Strong noise cancellation and comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super strong noise cancellation ability. Comfortable for taking for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davy,
Amazing! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Get These for Amazing Noise Cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality- 8/10 I'm a bit of an audiophile and I have plenty of cans that sound much better than these. However, with the included EQ you can get pretty good sound from these with a little tweaking. Noise Cancelling- 10/10 With a newborn and a toddler, working from home has been quite a challenge. This noise cancelling is so good sometimes I just have them on with no sound playing just so I can experience quiet while I work. It's incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimRaynor, Thank you for the 5-star rating! we are glad that you are happy with the noise-cancelling of the WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Top quality headphones, highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m gonna be honest with you, I’m a huge fan of music. I listen in many ways across several devices and I’m really pleased to say that this model of Sony headphones is really cut from a different cloth. I can’t find a single thing I don’t like about the sound quality and the active noise cancellation is top tier. The only reason I’m pulling it down one star is because I find that the headband is structured a little loose. To elaborate further I need to expand them by 2 notches on each side and I’ve found that the headphones really like to slide into that position with little effort now. This could potentially become more detrimental down the road.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hashton, We regret to hear that you're having an issue with the design of the headphones. The WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for the recommendation! Jay
- Pros mentioned:Comfort, Weight
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are very comfortable and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi birthday,
Awesome! We're glad that you like the comfort and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good Pair of Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this is one of if not the best ANC headphones for under 500 USD. I would probably get a skin on them since the matte material can get scratched up but other than that, it is a very good device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulG, nice! We're glad you like your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used them a few times and I had no issues. Battery life is good and they are nice quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baker, Thanks for the 5 star review. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, -Craig
- Pros mentioned:Comfort, Sound quality
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, comfortable and have great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBarrios, Fantastic! We're very happy to hear you like the design, comfortable fit, and excellent sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. 360 surround sound is amazing and the headphones are very comfy. Good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tian, we're glad that you're enjoying the 360 audio support, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Ralph