Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Sony headphones xm1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've purchased totally worth it. Amazing sound and comfort. Use them for gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeyner, Awesome! We're glad to hear that you love the sound quality and comfort of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best noise cancelling headphones I ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise cancelling performance,has a 5 band equaliser with bass boost control,touch controls on right earhone.sounds better than headphones costing hundreds more,skip the beats and buy these,you won't regret it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveB, That's awesome! Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone! They were exactly what I needed and more. I was searching for some noise cancelling headphones to help block off noise while I studied. These did the job perfectly. They also project crisp sound for music. I love the feature in which it automatically pauses while speaking. I'm glad I can engage in a quick conversation and continue where I left off with my lectures of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Thank you for the purhcase and we're glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality & very comfortable. they fold & pack well for traveling. was looking to replace an old set of bose & the salesman said these were better sound, & were on sale that day
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound and comfort.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomDeb,
Great! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy setup. Comfortable fitting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PoorFit, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones! Completely Satisfied!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far Great Headphones. The fit feature is awesome. Noise cancelling spot on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyPhantomReviewer22, We're very grateful for this positive feedback! It's really wonderful hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones and you like the superb noise cancellation and overall fit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Sound quality, Weight
Sony headphones in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sounds, light weight, would recommend!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaB, we're glad you like the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Best ANC headphones hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones hands down. Features are excellent and very comfortable to wear for extended hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spicykimchee,
Great! We're glad that you're enjoying the amazing feature of the headphones like its comfort and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Slade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a while I wanted this head set, and now that I have it make my music listening more entertaining, I love this equipment..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulD, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality, Weight
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Noise cancelling is fantastic. Lightweight and soft on a bald head. A great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuantumDog, Awesome! We're really glad to hear you're happy and satisfied with the features, lightweight, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, and these are comfortable! Easy to connect to my Macbook or iphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stew,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Price
Not much improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to the previous model including functions and sound qualities. $280 will be a good price to get this item. For full price, it's not worth it. Get the XM3 instead for cheaper.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mich2k,
We appreciate your feedback about the headphones. There have been some great upgrades to the WH1000XM4 from the WH1000XM3.
The WH1000XM4 utilizes DSEE Extreme™️ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.
Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.
The WH1000XM4 also allows you to connect to 2 devices simultaneously.
Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head.
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through a LOT of headphones until we found these. Out of all the new Sony headphones, these are by far the best. Bose were terrible and other Sony models we tried were crap, even the more expensive ones. There are where it’s at! Noise canceling is perfect. Sound leakage is minimal, sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I love this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good purchase Excellent sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cesar. Thank you for sharing your feedback about your recent purchase. We're delighted to hear you're happy with the sound quality and noise cancellation of your WH1000XM4 headphones!.Thanks for choosing Sony. -Milton.
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sound quality. Excellent noise cancelling. Wonderfully comfortable. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeClanton,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Superior sound quality. Durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sould quality is very good. Connection to devices is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarthikeyanS, thanks for the 5-star rating! We're really happy to hear you're enjoying the wonderful sound quality and the easy connection of the Sony - WH1000XM4! With their comfortable design and long battery life, these headphones become the perfect option for long listening sessions! Thank you for choosing Sony and enjoy the music. Regards, -Dominick
Great, Connection takes longer than necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, only thing is that while they immediately say "bluetooth connected" when I turn them on, they actually take a while to pair. There's been a few awkward moments where I immediately play my music or podcast and they haven't actually connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, Zara13!
We are thrilled that you love your WH-1000XM4—they are fantastic for both sound and industry-leading noise cancellation!
We sincerely apologize for the brief but awkward delay between the "Bluetooth connected" voice prompt and the actual functional pairing. That moment where you immediately start your audio only to have nothing play is certainly frustrating, as we aim for a completely seamless experience.
This behavior can sometimes be related to how quickly the source device (phone/laptop) completes its handshake with the headphones. To potentially smooth this out, have you tried these two steps?
Please ensure your headphones are running the latest firmware via the Sony | Headphones Connect App. We frequently issue updates that improve connection reliability and speed.
Sometimes, temporarily removing the XM4s from your device's Bluetooth list ("Forget Device") and then re-pairing them can reset the connection profile for faster linking.
If the issue persists after trying those steps, our support team can look into more advanced diagnostics. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owed the beast pros studios 3s and the beast pros and the apple pros and these are by far the best. I’ve worn them inside a loud manufacturing plant and it blocks off crazy amount of noise where I can hear my videos and still not have to deal with the loud noise around me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YimisS, we're glad you like our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good design. Like having aux cord for airplane. Sound quality great. Prefer over Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mikes, Fantastic! We're glad that you like the design and sound quality of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin