Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great sound quality. First nice pair of headphones I've owned, so i can't compare, but the noise canceling works really well. Sometimes the sides of my head hurt if i wear them and my glasses all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennaS,
Thank you for sharing your experience! It's wonderful to hear that you're enjoying the sound quality and noise-canceling features of your Sony WH1000XM4 headphones. It sounds like they’ve been a great first step into high-quality audio. As for the discomfort with glasses, you might try adjusting the fit slightly to find a more comfortable position for extended wear. https://www.sony.com/electronics/support/articles/00282845?utm_source
Thank you for choosing Sony, and enjoy your music! -Maria
- Pros mentioned:Comfort, Sound quality
Sony Headphones Rock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and excellent noise dampening. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreginGrandville,
We're glad that you're enjoying the sound quality, noise canceling function, and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Good, not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an Audiophile, but I Love music, especially when I can hear and distinguish each instrument. I really like when I can hear the drumsticks taping the symbols. These headphones sound really good, but to my ears, they don't let me hear individual instruments so well. I returned them and are still searching. Wish I still had my old Radio Shack Realistic headphones from the 70's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pminter,
Thank you for the feedback. We're sorry to hear the Sony WH-1000XM4 headphones didn't meet your preference for hearing individual instruments. It sounds like you have a great ear for detail, a quality that's often best served by headphones with a more neutral sound profile. If you're still looking for that detailed sound, we invite you to check out our latest model, the Sony WH-1000XM6. They feature a new driver unit and audio processor specifically designed to deliver a clearer, more precise soundstage, making it easier to distinguish each instrument and hear the subtle details you're after.
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation and comfortable on the ear. The battery life could have been a little better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We're glad you like the industry-leading noise cancellation and comfortable fit of your Sony WH-1000XM4. We also appreciate your feedback about the battery life. To ensure optimal battery performance, please follow the steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Premium noise canceling great comfort. But bose better than Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Journal, good to know that you like noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
The only headphones I will ever own.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the grey/silver ones for 2 years and Its the only headphones I will ever wear and decided to get another pair for a relative and told me that these changed his life too. Overall, best investment ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HomeCrit,
Wow! Thank you for your purchase and for trusting us when it comes to headphones. We are very pleased to hear that you and your relative are enjoying overall performance and quality of your WH1000XM4. Thank you for sharing your feedback and for choosing Sony! - Marco
- Pros mentioned:Sound quality
SONY UNDISPUTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it's a SONY!!! Outstanding quality noise cancelation on point. Half the price of apples headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoC,
Thank you for your feedback! It’s great to see your enthusiasm for the Sony WH1000XM4 headphones. Their exceptional noise-canceling capabilities and quality truly make them stand out. Thank you for choosing Sony! Enjoy your listening experience! -Maria
- Pros mentioned:Comfort
Fantastic Headphones worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 80% deaf and am not able to read the fine print any longer. I listen to audible books, these headphones are the answer to transient sounds leaking around the seals of the ear muffs. I am extremely satisfied with these headphones, words cannot express my appreciation of these very comfortable and hearable headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaques,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best noise canceling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market in this price range. I also own Beats Studio Pros 3 and Bose QuietComfort 35ii. The noise cancellation is spectacular. The sound is very good as well. I also like that they give you the ability to modify the sound through their app. I got these when they were on sale for 249. Well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milhouse! we're glad you like the noise canceling feature and the sound quality of our industry-leadling noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony -Carl
- Pros mentioned:Sound quality
Great audio control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for the gym and they are super nice cause I can’t hear anything so I can stay focused but they also have a mode to be able to hear so they are super flexible and are overall a great choice for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelC,
That's nice! We are truly happy hearing your satisfaction with the performance of our Sony WH1000XM4. It's nice that you can concentrate to your gym sessions and listen to your favorite music at the same time. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great gift for music lovers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend really loved them, she says they were better than my beats but more affordable than the Apple ones. If you are looking for a high-quality in-between check these ones out, the quality for music is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Nice! Thank you for purchasing our Sony WH100XM4. We're glad that your girlfriend loves her new Sony XM4 and very pleased with the audio quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for recommending it! - Marco
Get them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The adjustment to different places and noise levels are phenomenal. The noice canceling is great, when I’m sharing an office for the day and really need to focus. I live in NYC and my commute has been so much more peaceful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QLee, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best headphones I own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound and incredibly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theguy,
Perfect! We're glad that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
I love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product good for daily use and comfortable and great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Phenomenal headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been weighing between the Sony WH-1000XM3 and the Bose 700 for the last year and when these came out and I saw the reviews on them I just had to try them out. These are by far the best headphones I have ever owned. I am more than happy with my purchase and they not only sound amazing but the noise canceling is second to none! I have used them every day since I got them!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones surprised at the comfort and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandT, thank you for the 5-star rating! Good to know you like the comfortable fit and excellent noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfy, just wish they had some waterproofing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, Thank you for your input to improve the features of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
Wow!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My personal best headphones yet. Ive purchased quiet a few over the years and this has to be the best use of my money. The noise cancelation is top notch. Ive been to airports and busy areas and find myself engulfed in my music. Also with the built-in app eq you can make adjustments to your sounds for a deeper and richer experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gplayers, Thanks for sharing your feedback. We are glad that your new Sony noise canceling headphones are the best for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
very good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect noise cancellation and good quality natural sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eduardo,
Thank you for choosing Sony!
We're thrilled you're enjoying your WH-1000XM4 headphones! It's fantastic to know you find the noise cancellation perfect and the sound quality natural. We designed these headphones to deliver an immersive audio experience, and your feedback truly reinforces that. Thanks so much for sharing your positive comments!
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is superb and adjustable to my environment. Comfortable fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eldave51, we're glad that you like the fit and noise canceling function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph