Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great for Gym
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym and everyday use. I sweat a lot and still they don’t seem to slip off or anything. My only drawback is for my set they only charge when I have them charging through my laptop rather than a wall outlet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SebastianM,
Thank you for your purchase and for your feedback. We're glad that you enjoyed using our XM4 headphone for your gym and everyday activities. When it comes to charging the headphone, you can also charge the headset to an AC outlet. Just purchase a commercially available USB AC adaptor to use with the supplied USB Type-C cable. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
5 stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks of daily use, very light and comfortable, easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrish, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
EXCELLENT SONY EXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT EXCELLENT THIS IS ONE OF THE BEST HEAD PHONE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeramanB, Thank you for sharing your thoughts! It's our pleasure to know that your considering your Sony XM4 headphones as the best. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Overall great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for the gym, and they stay mostly on my head except when benching or laying down. Great sound quality great nc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eliud, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My favorite headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried different headphones but these are just something else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosM,
You made the right choice with the Sony WH1000XM4! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Weight
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly light. Great on an airplane. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AOTL, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them love the color and the noise cancelling is soo good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaE,
Awesome! We're glad to hear that you love the noise canceling and color of the headphones. Thank you for choosing Sony!
-David
Great sound, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worked as advertised. Appreciate the curbside pick up option.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Techie!
We are very pleased to hear that your WH-1000XM4 headphones are a very good product and that they are working as advertised! It's rewarding to know that the performance is meeting your expectations.
We also appreciate you mentioning the convenient curbside pick-up option—we're glad that made your purchasing experience smooth!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great, canceling out all noise. I love them. The delivery was excellent; it was timely, and they kept me informed through tracking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JeffreyC,
Great! We are truly delighted that you received your WH1000XM4 on time and now enjoying the superb sound quality of your headphone. Listen without any distractions, thanks to the amazing noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall get pick & that the best price of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, TonyaW!
We are pleased to hear that you are happy with the WH-1000XM4 headphones! We agree that getting a premium product with such excellent features—including our industry-leading noise cancellation and superb sound quality—at a great price makes them an outstanding value.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best headphones ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my spouse and they do the job as expected. Sound quality is amazing and worth every penny. I want a pair now for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeLD, We are happy that you bought our WH1000XM4, the best headphones for your spouse. You chose the best brand. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Excellent headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sounds incredible. The noise cancelling is good snough to use while on the riding mower and not have to have the music turned up really loud. The app that you can download gives you so many extra features and sound choices. These are much better than my bose! I highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ferg,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Headphones better than the apple ones forsure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eliseo, It's always great to hear when a product outperforms expectations and that you are enjoying everything about your WH-1000XM4 headphones. Thanks for highlighting why these headphones are a top choice for you! Enjoy and thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Lovedddd
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was soo good & the noise cancellation was my favorite! definitely wish they worked out for me but would recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizbethH, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part of the headphones is definitely the noise cancelling. I am in college and I can tune out people being loud with these headphones so I can study. I can also just touch side of headphones to turn on transparency mode so I can hear if someone is talking to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, That's great! We're pleased to hear you're enjoying the industry-leading noise canceling feature and ambient mode of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
high quality product from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for older Bose noise cancelling. Easy to pair once the app is installed. Not quite as comfortable as the Bose but the sound is incredible. Range is good and fairly easy to use. The feature that shuts off the music/sound if you start talking is helpful but it will also shut off if you laugh. The only reason it doesn't get five is that it's not really comfortable for longer periods of time such as a couple of hours. Great for airplane travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iowafan,
We appreciate your review of the headphones. We're glad that you like the Bluetooth range and user-friendly functions. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases, it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
Your feedback about its comfort is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great noise canceling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ever! Just got off a flight sitting infront a crying infant and singing toddler and heard NONE OF IT! Noise canceling is so good, it's almost scary how silent it can get if not playing any audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKE, Thank you for the amazing review! We're glad you're enjoying the industry-leading noise cancelling feature of your Sony WH-1000XM4 especially during flights. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone that I ever had the noise cancellation is so good for working out and just reflexing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osvaldo,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
MUST HAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality that you can adjust via app on smart phone. Excellent noise cancelling as well. Worth the price in quality and with the aesthetic look and feel to them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamS,
Very nice! Thank you for reaching out to us today. We appreciate the 5-star rating and we're glad to hear that you like the sound quality, noise canceling, price point and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
Bendy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the NC on this, the only thing is that it is very sensitive to touch on the outside, so if your hair swipes or or your sleeve or anything, it will react! Very cute and stylish though. I do appreciate the pause when it hears me talking, I think that’s cool. Overall very good, but the microphone on the Xm5 is much better. Very soft and bendy, just gotta be careful with them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FlorCin, ! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl