Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10104666
Customer reviews
Rating 4.7 out of 5 stars with 12586 reviews
(12,586 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
BEST HEADPHONES
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the best headphones i’ve ever gotten i use them for everything the sound is absolutely amazing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emeli, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sony WH1000XM4 Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like those headphones they got edge AI sound when your listening to music and it's got Google assistant and Alexa built in features I would recommend these headphones to anyone
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Google,
Thank you for choosing Sony!
We're thrilled to learn that you're enjoying your WH-1000XM4 headphones! It's fantastic to hear that you're appreciating the Edge-AI sound quality while listening to music and finding the built-in Google Assistant and Alexa features so beneficial. Thank you for your recommendation; we truly appreciate it!
Best regards,
-Fred
Rated 5 out of 5 stars
So worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't owned over-ear headphones in years but I'm getting tired of earbuds. Switched from Galaxy Buds Pro 2 to these and I don't regret it. They're not the most intuitive for touch control but once you figure it out it's very simple. Love the volume control option. I would recommend these for sure.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abby,
Thank you so much for the 5 stars! We're thrilled to hear that switching from earbuds to these Sony XM4 headphones has been a rewarding choice. It's great to know you've mastered the touch control and appreciate the volume control feature. We hope they continue to elevate your listening experience. Thank you for recommending Sony! -Maria
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best birthday present! Got for my boyfriend and he wears them every day while working. Love the sound quality and are comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tas2022,
Wow! What a nice birthday gift! We're delighted to hear that your boyfriend likes the sound and comfortability of his new WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very good quality. They can block sound out really effectively and can be used for a long time without charging. It also comes with an adapter that allow you to use your headphones on the plane.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freddie, We're really happy to hear you're very satisfied with the excellent noise canceling function, amazing battery life, and superb sound quality of these headphones. Good to know as well that you appreciate the supplied plug adaptor for in-flight use. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your amazing experience with the headphones and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound block and clarity are great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can hear parts of the music I didn’t even know were there before. Such clarity. But the best part is the noise cancelling. I struggle with hearing when there is background noise but these guys I can block all that out and hear what I want.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Copo, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality and look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever! I love the color and the sound quality is amazing. The headphone pads do get a bit wrinkly though.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones. He said they sound great and really blocks out the noises.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmieK, Amazing! We're very happy to hear that your son loves the great sound quality and top-notch noise canceling feature of the Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Drown out the noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and liked them so much, I purchased a pair for me. Love the sound quality for music, Netflix and so much more. I will also use them for work to block out office noise with the noise cancellation. Great price since the Black Friday sale, highly recommend.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi California2019,
Awesome! Good to know that you both are having a blast with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microfone is not half as good as XM5. But besides neing more comfortable (imo), since I only need good audio with good ANC while I work. these guys are perfect!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMTorres, We're glad that you are enjoying the incredible audio, noise cancellation, and you find very comfortable during use. Your feedback about the mic quality is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. For call quality, re-establish the connection between the headphones and your source device. Select HFP or HSP for the profile. You can also check the settings of the app that you are using for mic sensitivity if available. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Favorite pair ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own the M3 pair. These are much more comfortable and they have a few more perks than the M3. You can set it up so that the music stops when you start talking and then starts playing your music when you stop talking. Love it.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Murkzi,
Great! We're glad that you are enjoying the upgrades on the WH1000XM4 like the Speak-to-Chat function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best, they are amazing, good Quality good sound everything are good on this headphones, thanks sony...
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorP, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great headphones. Multi-device support needs work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these both for working from home and for music. I could not be happier with the noise cancellation for work. Calls sound a bit robotic, but I can really focus. My biggest gripe is the switching between laptop ( Mac ) and phone. Disconnecting from the laptop enables the multi-device pairing option to allow the phone to play music. It is easy to connect back to the laptop. I wish it was a bit more automatic.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoaringZephyr, Thank you so much for the 4-star rating! We are glad to hear that you are happy with the noise-cancelling and overall performance of your new WH-1000XM4 Headphones. We took note of your feedback with the multi-device/multi-point connection as this will help improve our product. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they do a great job blocking noise and support dolby atmos. I prefer then to the 5s because they still fold and collapse down
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, amazing! We're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are honestly amazing. Great for the gym/everyday use. Keeps your mysic free on the everyday noises with great quality tunes.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramirezo,
Awesome! We're glad that you appreciate the awesome sound quality and noise canceling feature of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
The Perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Perfect for audiobooks and binge watching shows
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brii,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM4! It's wonderful to know they enhance your experience with audiobooks and binge-watching shows. Your enjoyment means a lot to us, and we're grateful to be part of those special moments. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i've ever had. I have not regretted getting these at all they are high quality headphones way better than apple airpods
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariano, great! We're glad you like your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome mid range $ headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Powerbeats pro which I was blown away with, these are even better! I suggest looking up some good eq settings for the app though, they don’t come out of the box that impressive.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SwarleyJ, Glad to hear that you are happy with your new WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound. Sounded like really clear and a TV like experience of sound
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JaneS,
Thank you for choosing Sony.
We're glad you enjoyed the WH1000XM4's sound quality. It truly provides a clear and immersive audio experience reminiscent of a TV-like sound. In addition to its outstanding sound performance, the WH1000XM4 also features advanced noise-canceling technology that adjusts to your environment, creating an optimal listening experience whether you're at home or on the go.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose QuietComfort 45 and the features and sound quality in the Sony headphones are amazing. I really recommend this haedphones
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iPhone11,
Thanks for the feedback and for your recommendation. We're glad that you appreciate the sound quality and features of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
















