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Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 12,587 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The bass could be better. Could be louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjjj, That's awesome! We're thrilled to hear you like the great sound quality of your new headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I’ve had a number of noise canceling headphones break. Bought these for a recent trip and I’m amazed at how good they are.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music crystal clear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are awesome for music!! But not talking on phone, I love them for music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brookert3,
      Thank you for your feedback and we are truly happy that you enjoyed listening to to your favorite music with our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 1000 M4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Question , best ever for everything, I have it for more then 2 years, live sever for me (noise canceling)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterA, great! We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for the features. The put your hand over your ear to hear is nice. If you move it off your ear it pauses the music. Sound quality is very good for talking on the phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Genatae, thank you for the 5-star rating! We're thrilled you love the overall features and great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet headphones and generally comfortable. After about 2 hours they do become a bit less comfortable on ears but a quick break fixes that. Good mic quality and the app allows for customization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nonamejane, That's great! Thank you for sharing such an awesome review of your WH-1000XM4! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you're utilizing the built-in equalizer and difference customizations found on the Sony headphones connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality, superb noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi danceinwind, Fabulous! It's great to hear you are enjoying the exceptional sound quality and excellent noise cancellation of your new WH-1000XM4 Headphones. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and amazing noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! Noise cancelling is so good you will ignore ppl on accident lol!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, we're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless noise canceling Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, perfect fit and sound quality is amazing. Many options for fine tune quality and option for 360 audio is mind blowing. Noise cancellation works well and very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RTC791, Awesome! Glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Functions as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feture is satisfactory for every day use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusR,

      That's great! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get this over the Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is soo good, I was debating between this and the bose one. But settled on this due to the price, overall I am very satisfied with the sound and the noise canceling is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonkatsu,

      You made the right choice! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality of sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! People who care for the quality of sound, this is a great product!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jing,
      Nice! Thanks for sharing your feedback and we are happy that you are satisfied with the sound quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones as good as Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone worth the money and better or just as good as Beats. I left beats Studio since they aren't as good as Executives that were discontinued when Apple bought Beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roadwarrior, Thank you for this amazing review! You've made an excellent choice.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. The noise canceling feature is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JjesusA, Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my husband from our son. Best headphones he has ever had! Been using every day for listening to music and for work. He said much better than Beats also. Very comfortable too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quick,

      Awesome! We're glad that these headphones are perfect for your husband's lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Audi phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great yeah aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikolyn,

      It is truly wonderful to know that you are enjoying your WH-1000XM4 headphones! We appreciate the great feedback and are proud that these headphones deliver on their promise of a premium audio experience. The WH-1000XM4 is designed to create a personalized listening environment, driven by industry-leading Noise Cancellation to block out distractions, combined with exceptional sound quality that is restored by DSEE Extreme technology.

      Enjoy every moment of your new audio experience and thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing features. noise cancellation at it’s finest. worth every penny :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jannie,
      That's great! We're glad that you are very much satisfied with your purchase. It's nice to know that you are pleased with the awesome sound quality and superb noise canceling of our XM4 headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality, kinda heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought when there was 100$ off deal, but would’ve bought at normal price. Quality is amazing, but if I wear for too long it can feel heavy on my ears but first couple hours is fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JReview,

      Thanks for sharing your 5-star review and experience with the WH1000XM4. For optimum fit and comfort, make sure to adjust the headband and wear the headphones properly. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound blocking is amazing. Used it on a 6 hours flight, didn't even realize a baby was crying in the seat directly behind me until I took them off, it had blocked out all the noise prefectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User675304, Glad to hear that you are happy with the noise-canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Great sound! Easy to connect. Glad I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl Sony_US