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Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 12,587 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation was just okay, I expected it to be a little better but maybe that was just high expectations. Noise quality is good and there's a lot of features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GisselleM,
      Thank you for your feedback and for appreciating the noise canceling capability of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a noise canceling headphones and was not disappointed with the results. As of this time I am still getting the hang of it but I think it is easy enough to use once you start using it for extended periods of time. It is expensive for headphones but the quality is worth it and should last a long time to justify the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones great quality very good!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vaal,
      Awesome! We're glad you like your WH1000XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound proof!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go these a while back and 100% love them! I was between there apple headphones…. Def buy if you wanna save money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabsA, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    AWESOME HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, bought online walked in the store picked them out in 2 minutes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Badgerfan,

      Thank you for choosing Sony!

      We're pleased to learn that you're enjoying your WH1000XM4 headphones! It's great to hear that you find them awesome and that the in-store pickup process was quick and convenient for you. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great at cancelling noises. Sound quality including bass is excellent. Had to return because my ears are sensitive, his and loved them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindsayW, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. The Black Friday price was just right. I have the WH-10000XM3 but I was ready to move on. They feel great. Syncing to two devices is a big plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rascal, Great purchase! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best of the best. Used these on a 5 hour flight and the noise canceling was a life saver. Sounds quality is great and they have great construction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonah,

      Awesome! We're thrilled that you are enjoying the noise canceling function, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it many times on while flying. Great set of headphones. All functions flawlessly work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudriusS,
      Nice! Good to hear that you are enjoyed using your Sony WH1000XM4 while flying. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and light. Easy on the ears and doesnt press down as hard like the beats. definitely worth the extra money for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Noise CXL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. After trying other headphones this is by far the best for sound, noise cancellation and durability. It’s perfect for air travel. Took it in a few flights recently. Excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WerokkuU2,

      Awesome! We're glad that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kid. These have been great for allowing them to listen to their music and minimize noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MommaT, thanks for choosing and purchasing the WH1000XM4! Hope your son is enjoying our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sauce i would recommend it good for gym good for work it keeps my ears warm good for weather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teddy,

      You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the money. Would recommend to other people vs spending more money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancesW, Perfect! We're so happy to hear that you believe your new Sony WH1000XM4 is worth its price. Your recommendation means a lot to us and thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. After a while though it can get an echoing to it but if you just reconnect them then its fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaytanW,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality head phones, definitely better than other brands at the same price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Miguel,

      Thank you for your fantastic review! We are so glad to hear that you find the WH-1000XM4 headphones to be of such high quality and a better value than other brands.

      The HD Noise Cancelling Processor QN1 is the heart of the exceptional noise-cancelling performance you're experiencing. This processor, along with Dual Noise Sensor technology, works to capture and process ambient sound in real time, giving you an unmatched quiet listening environment that lets you fully appreciate your music.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing! I love them! A coworker recommended them to me and I’m glad I bought them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabyYuri, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nee for trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well, bought before a trip and really liked them on the plane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, TylernB! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noiseless heaven

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever had, has been about a year since I’ve had them and they are still sounding elite!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi milicc,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them on black friday. I really like the noise canceling feature, and they sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Riceman20, we're glad you like the noise canceling and sound quality of our product. The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl Sony_US