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Customer Ratings & Reviews

$269.98
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Comp. Value: $319.00

Customer reviews

Rating 4.7 out of 5 stars with 12551 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 12,551 reviews
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of sound, battery last forever, confortable pads. 100 % recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GloriaS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WH-1000XM4 headphones impress with their sound quality, long-lasting battery, and comfortable pads. Your strong recommendation means a lot to us and inspires us to maintain this level of excellence.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable headphones out there. The noise canceling does its work to the fullest especially in the loudest situations. They’re also super light compared to other headphones like beats which I like the most. Also nothing is more crazy than the battery power it has because they can last a good week if you keep using them from time to time. I recommend these over any other brands without a doubt 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rollyg,
      Thank you so much for an amazing review! We're really happy that you are enjoying the incredible sound, comfortable fit, light-weight, and long battery life of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Better than Airpods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Sound Quality: The XM4 headphones deliver exceptional sound quality with a wide soundstage and deep bass. They have a powerful 40mm driver that produces clear and detailed audio. In comparison, the AirPods Max have a good sound quality but are not as dynamic as the XM4. 2. Noise Cancellation: The XM4 headphones have one of the best noise-cancellation features on the market. They can block out almost all external noise, making them perfect for use in noisy environments. The AirPods Max have good noise-cancellation, but it is not as effective as the XM4. 3. Battery Life: The XM4 headphones have a battery life of up to 30 hours, which is significantly longer than the AirPods Max. The AirPods Max have a battery life of up to 20 hours, which is still impressive but not as good as the XM4. 4. Comfort: The XM4 headphones are designed to be comfortable, with soft earpads and a lightweight frame. They can be worn for long periods without causing any discomfort. In comparison, the AirPods Max are heavier and can cause discomfort after prolonged use. 5. Price: The XM4 headphones are significantly cheaper than the AirPods Max, making them a great value for money. The AirPods Max are very expensive, and their high price tag may not be justified by their features. Overall, the XM4 headphones are a better choice than the AirPods Max. They offer superior sound quality, noise-cancellation, battery life, and comfort, all at a lower price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeG,
      You definitely made the right choice! We're really glad your investment with your WH1000XM4 headphones is worth it. Nice to know you are enjoying superior sound quality, noise-cancellation, battery life, and comfort fit of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best Bluetooth Headset...again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of headphones. Class leading noise cancelling and near audiophile quality audio with the right device. As a previous owner of the XM2's, the XM4's are lighter weight and much more comfortable to wear during the day. As more are working from home and using telecommunications for work, this is quite important and will go a long way. Call quality is also top notch. One downside is the touch controls on the earpiece has been less responsive that previous versions. Often takes multiple inputs for your touches to be recognized. Overall, would recommend these to just about anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DigitalDrew,

      We're glad that you are enjoying the sound quality, comfort, call quality, and noise canceling function of the headphones. It's unfortunate that you are not having a complete experience because of the touch control. These steps may help you when the touch sensor is not responding correctly:

      -The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor.

      -When you swipe your finger forward/backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle at which the headset is worn or the direction your head is facing.
      a. When you swipe your finger forward/backward, make the movements perpendicular to the headband.
      b. When you swipe your finger up/down, make the movements parallel to the headband.

      You may also find this link helpful:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192

      Hope this helps. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    New & Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great noise cancelling Great sound quality Bluetooth multipoint is super convenient Multiple Bluetooth codecs supported (SBC, AAC, LDAC) Bluetooth 5.0 Battery life is great Comfortable and has hinges for folding Auto-pauses when you take them off Cons: Price is still expensive. If you have the money and want a top-tier pair of headphones for modern life, the Sony WH-1000XM4 are the way to go. The combination of high quality Bluetooth codecs, great sound, improved noise cancelling, good battery life, and smart features like autopause and Bluetooth multipoint makes these the best all-around option for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack, your investment will definitely be worth it. We're glad that you're enjoying the amazing feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Golden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many over the ear headphones throughout my life especially to use when I am at the gym. These headphones are incredibly comfortable and light weight. I love the functions where I could just swipe on the right side of the ear when I need to instead of looking for buttons with my fingers to use the functions I need. The sound quality is outstanding especially the noise cancellation and if you download the app you can also customize the sounds and when you want the noise cancellation/transparency on and off which I thought was pretty neat. All the other headphones I have used always got uncomfortable to wear throughout my lifting session but these are very comfortable that I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshC,

      Thank you for your fantastic feedback on your WH-1000XM4!

      We are absolutely thrilled to hear that you've found the perfect pair for your time at the gym. Comfort and a lightweight design are crucial for extended use, and it's wonderful that the XM4s feel great throughout your entire lifting session—that's a huge win!

      It's wonderful to hear that you're utilizing two of our favorite features: the intuitive touch control panel, which we specifically designed for easy, quick adjustments when you need them most, like during a workout, and the Sony Headphones Connect app, which allows you to fully tailor the sound and the Noise Cancelling/Ambient Sound to perfectly match your environment; we're pleased to see you utilizing that power.

      We appreciate you choosing Sony to power your workouts and for your high recommendation.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Very happy with them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: I really enjoy these and would recommend them to someone in the market for new headphones. -- ***********USE*********** Study, work, meditation. ***********COMFORT*********** I have a big head. The SONY WH1000XM4 fit great. When I am working at a desk or moving around at work, they fit comfortably and snug enough to make sure they aren't falling off. However, I don't know if these would be great for more strenuous activity--I can't see myself going for a run or doing a workout with these. I've used Audio Technica and Beats in the past. The Audio Technicas fit well and were comfortable, but the padding wore out fairly quickly. The Beats were free from a work event. I don't think I'd ever find myself buying them. They never fit Noise Cancelling: The noise cancelling is a great feature for study, work, or meditation. I am unsure if I've used the ambient sound settings; generally when I'm using these, I'm in a space where ambient sounds are pretty calm [libraries, coffee shops]. -- ***********SOUND QUALITY*********** No complaints. Everything is clear and sounds great. There are equalizers you can use in the SONY CONNECT/Sound Connect. -- ***********CONSTRUCTION*********** Seems to be pretty great as well. I don' throw these around or really abuse them. I use them, clean them up, and pop them back in the case when I'm done. -- ***********BATTERY LIFE*********** No complaints on that front. Admittedly, I haven't been using them as frequently recently. I think since buying them I've had to charge them four or five times. They seem to hold a charge fairly well when not in use. I think there's been one day so far that I've killed them during use--but I'm sure they weren't at a full charge when I started using them. ***********COMPLAINTS************** I find the swipe features [volume, skip, etc] difficult to use. Sometimes if I move my head enough I'll pause or skip songs inadvertently. Not a huge deal because I'm generally listening from my phone. Easy enough to manage things through that. It took me a minute to figure out charging as well. I generally charge these off of my laptop. Has to be open, on, and plugged in. If my computer goes into sleep mode, charging stops. This could entirely be an operator error. I haven't looked into it as it hasn't been to much of a damper on my use. Connectivity was problematic at first, too. I was using an iPhone 10 when I first got these. After downloading [at the time] SONY Connect, I struggled to get the headphones and my phone to connect. Took about thirty minutes and a handful of tries. I've since upgraded to a newer iPhone and downloaded the new app [Sound Connect, available through the App store on iPhone]. I haven't had any issues with connectivity since the updates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeP, It's fantastic to hear you like the superb sound quality and that they fit well, especially for those with larger head sizes, offering comfort and reliability whether at work or on the move. Your insights on the swipe controls, charging, and initial connectivity issues are incredibly useful for understanding the real-world usability of these headphones. It's also valuable to know that with software updates and newer devices, the connectivity can become seamless. Thanks for providing such a detailed review and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Phenomenal, only lasted 5 months, Squeal of Death

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 5 months with issues, but was phenomenal while it did!!! Amazing sound, very comfortable, got on sale for around $260 I believe, so watch for this because it happens from time to time. Now I used these from day one of the purchase till that 5 Month period, and it was daily, pretty much saying they were never shut off. So it was a lot of use, maybe like 10-14 months to someone else since I slept in them too while they were noise cancelling. The Sound Quality was amazing at first, although I noticed that did drop off about 10-15% on Bass, and the volume seemed lessened but not by much - this was in the first month. Although it still sounded great. They do tend to wear very warm and your ears sweat, and they smelled a bit stinky and required baby wipes to clean them often, just a forewarning. Things I didn't care for - the Noise Cancelling only works on certain things. I am a truck driver and sleep with the Noise Cancelling on, so I have a lot to say about this - it blocks out refers for the most part (keeps the lower noise, but the annoying higher pitched noise is gone). Highway noise is removed. Makes it easier to sleep in by far. Before this I used low profile shooters muffs and ear buds. When the squeal of death came about, it started as just an oddity from pushing down into the pillow on my left side and it would squeal while air deflated out around the cushion, but became more sensitive, and then finally whenever my ear was pushed into the muff, and then anything in close proximity to the left ear muff - like my hand going in to cover it. You have to have the Sony App installed on your device to turn off the noise cancelling, and then it works; but you have to do this every time you power cycle these things which gets highly annoying. At this writing they are sitting in a cabinet waiting to get replace under the 1yr Sony warranty before I use my 2yr Best Buy Warranty. Outside of that they worked seamless and flawlessly. I used them on a Surface Laptop, Samsung Galaxy Note 9 and Tab S4. The only attributable flaw I wish they could work on is wearing them around your neck and then popping them onto your head loosens the adjusters left and right, and you have to adjust them each time - it's too loose I find, maybe a few more inch-lbs of tension in the mechanism would keep this at bay, but that was really it. They last about 6-10 hours of playing (depending on volume and if I had the window partially down - which they don't cancel out wind noise very well at all and it takes away from battery life), and I'll be left at 10-20% by morning sleeping in them and using them for that 10 hrs I have off duty. So the full day charge bit is pretty solid. And then I charge them in the morning, which takes like 1-3/4 hrs or so, which I found just about 2 wks before they went south that it fast charges in like a half an hour to a really good 80% or so, but I had enough time to check that more than twice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonV,

      Thanks for sharing your review and experience with the WH1000XM4. It's unfortunate that the unit is no longer working properly. We want to know more about your review and make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Case Number:
      Issue:
      Additional Information regarding your experience with your WH1000XM4.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good for the money and what they feature. Although $350 is a lot for a pair of headphones it is impressive how much tech and features Sony has been able to put in these headphones and keeping the price reasonable and competitive with other headphones on the market that cost more and deliver less features. Noise cancelling on these headphones are good, I haven't taken these headphones and an airplane yet, but I did use them in cars and all car noises and radio have been blocked out by these headphones, however when I used these headphones inside my home without playing music and someone would talk to me you can hear a bit of them. These headphones are made from a premium plastic which keep the headphones lightweight, but also quite durable. I can easily wear these headphones for 4+ hours and not get any ear fatigue. The sound from these headphones are incredible, using the normal sound profile these headphones came with deliver great sound and overall well balanced. You can install the headphones app on your smartphone and customize the EQ if you so wish. Battery Life is also great, I have been able to mange around 30 hours with these headphones while using noise cancelling, also to note I usually keep the volume around 70-80%. The features these headphones come with are great even though at times you may never use such features. The biggest feature I do like about these headphones is being able to connect to devices to this single pair of headphones, So I can listen to music on my computer and pick up call on my smartphone. However switching from device to device has a one second pause.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SimonK,

      We appreciate your 5-star review of these amazing headphones. We're thrilled that you are enjoying its overall performance. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound on these and the comfort the only thing that bugs me is how sensitive it picks up background noise. Sometimes it’s able to block everything completely and sometimes it doesn’t detect it. The battery life is great to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RocioL,

      Thank you for choosing Sony products and for sharing your feedback on the WH-1000XM4 headphones. We’re pleased to hear that you enjoy the sound quality, comfort, and battery life of your headphones. However, we apologize for the inconsistent performance you’ve experienced with the noise-canceling feature.

      To help address this issue, we recommend the following steps:

      1. Disable Adaptive Sound Control:

      Open the Sony | Headphones Connect app.
      Navigate to the "Status" tab.
      If "Adaptive Sound Control" is enabled, please turn it off.

      Adaptive Sound Control automatically adjusts noise-canceling settings based on your activity, which may cause the inconsistencies you’ve noticed. For more details, please visit:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00224945?utm_source=openai

      2. Set Ambient Sound Control to Noise Canceling:

      In the app’s "Sound" tab, locate the "Ambient Sound Control" setting.
      Ensure it is set to "Noise Canceling" for optimal performance.
      This ensures that noise cancellation is prioritized over other sound modes.

      3. Update Firmware to Version 3.0.1:

      Installing the latest firmware can improve performance and functionality. Instructions for updating are available here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613

      We are committed to resolving this for you. Should the issue persist, we recommend reaching out to our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Quality of wh1000xm4 headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound as well as the battery have been great, I bought since May, 22 and still using it right now so there are no any problem like the battery life or the cancellation mode are reduced. Besides this, weight is one of the most Im quite interested in it, thin, concise. The last thing, the hug of headphones does not make my head feel heavy, even though I do not feel one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, excellent sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Honest reviews : Beats Studio Pro edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing a multitude of headphones for well over a decade now, Beats has always been a strong brand. I purchased this with the intent of having a multi purpose headphones for general use. Whether it be at home or at the gym, it’s definitely reliable. When you first put it on, it’s comfortable although after a while you want to give your ears a break from the pressure on your ear. As far as audio quality goes, it’s what you’d expect from a Beats brand headphones. If your device is DOLBY ATMOS compatible, I do recommend turning it on to immerse yourself to the deep and heavy bass it provides with the noise cancellation. Helps you get in the zone! Battery life is standard but love that it is a USB-C recharge as most of my devices (minus my iPhone) use the same. Overall, very worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeM,
      Thank you for your time writing this review! We're glad that your investment with your WH1000XM4 are worth it. Nice to know that you are enjoying the unit. We also appreciate and value your feedback as as we work to meet and exceed your expectations. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Super happy with this purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, much better than my old Beats headphones. Not to mention that over-the-head headphones, over time, do not damage your hearing as earbuds do. Great connectivity Sound is by ar better than Beats Long lasting battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RewievEr!
      It is truly wonderful to know that your WH-1000XM4 are working so well for you!
      We are glad to hear that you are noticing such a big difference in sound quality and that the battery life and connectivity are making your listening experience much easier.

      The WH-1000XM4 includes Multipoint connection to pair with two Bluetooth devices at once and a battery that lasts up to 30 hours on a single charge.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    XM4s

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Headphones ive ever owned. From the quality to noise canceling. Love these headphones. Wear them all the time at home, Work and the Gym. The battery life on these are also amazing, and they charge hella quick too. Also they fit and look great. Definitly worth the money, especially since i was unsure about these when i bought them because of the price. And the app for these headphones are dope too, alot of features and what not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound and Comfort: Sony WH-1000XM4 Wirel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM4 Wireless Noise-Cancelling Headphones offer outstanding sound quality, with rich bass, clear mids, and crisp highs. The noise cancellation is exceptional, effectively blocking out unwanted background noise. They're incredibly comfortable for long listening sessions and feature impressive battery life, lasting up to 30 hours on a full charge. With intuitive touch controls, seamless device switching, and a premium build, these headphones are a top choice for anyone seeking high-quality audio and noise-cancellation in one sleek package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuJu153, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Rated 5 out of 5 stars

    yes yes yesssss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to pay a pretty penny for these bad boys but they are well worth the financial commitment. i found having this quality makes such a difference in my day to day mindset. i tried them at a display at best buy a while back and couldn't stop thinking about them so i finally bought them. ordered them to be picked up. they were ready so fast and when i went in everyone was friendly and it was a quick painless experience. now that i have had them for almost a month and use them daily i can truly say these are the best headphones i have ever had and i still look forward to wearing them when i am away from them. the noise cancelling on another level of technology and the simplicity to turn off that function or go to ambient sound makes it so convenient to snap back into reality. i truly love the customizable options to skip, pause, volume, etc. i had some other sony's that had the same function but these are soo comfortable, straightforward and the battery life lasts forever I've only charged them once and the battery wasn't even low I was just doing it out of habit. if you are thinking about it, do it. my only regret is not getting them sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi annie,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the noise canceling and customizable option of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony M4 honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality Great, Sound and Noise Cancellation! Amazing! Not heavy at all, and comfy on the ears! Color is a wet cement matte color. Not really silver which I love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyS,

      It's a true pleasure to hear how impressed you are with the WH-1000XM4 headphones! We are thrilled that you find the build quality great, and the Sound and Noise Cancellation amazing! We also appreciate your specific comments on the comfort and the unique color—it's great when the subtle design details are appreciated. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Unparalleled Listening Experience with the Sony WH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Black have truly surpassed my expectations. These headphones offer an exceptional blend of superior sound quality, effective noise cancellation, and impressive battery life. The audio fidelity is outstanding, with a depth and richness to the sound that breathes new life into your favorite tracks. The active noise cancellation is equally remarkable, capable of making busy environments feel tranquil, thus creating an immersive audio experience. The headphones also shine in terms of comfort, with a sleek, lightweight design and soft ear pads that allow for prolonged use without any discomfort. Their intuitive touch controls and integration with virtual assistants add to the convenience, making them a delight to use. The battery life on the WH-1000XM4 is phenomenal - they've often lasted me over 30 hours on a single charge. Plus, the quick charge feature has come to my rescue more than once. Overall, the Sony WH-1000XM4 has raised the bar for what one should expect from premium headphones. Whether for travel, work, or relaxation, these headphones are the perfect companion for anyone seeking a superior audio experience. Absolutely worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DominicB, Thank you for taking the time to provide us with your feedback about your WH1000XM4! We're very happy to hear that these headphones has exceeded your expectations. Good to know you like the superb sound quality, excellent noise cancellation, long battery life, comfortable fit, sleek and lightweight design, and overall features and performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great value, high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The sound quality is exceptional along with the noice cancelling option. After using mine, I bought a pair for my husband (who is hard to please and finds most things uncomfortable on his head and ears) and he loves them as well. Five stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing noise cancellation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for some gym hesdphones that dont fall off and have amazing noise cancellation. When I tell you these are the ones… THEY ARE!! They are so comfortable and easy to fit anywhere, as well as dont feel too heavy. Perfect features on the app they have at no cost ! Awesome headphones reccomend 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi maria We're glad that you like the fit, noise canceling function, and features. We appreciate you taking the time in writing this wonderful review. Thank you again for choosing Sony. Erin Sony_US