Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
It’s petty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has this great thing about it which is the soundproof And it also has this cool feature about which is when someone is talking to you you can put your on the headphones while someone is talking to you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aloulou2000, we're glad that you're enjoying the noise canceling and Speak-to-Chat functions of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] insane quality and noise cancellation, really good product overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zahim,
Awesome! That's nice to know that you are satisfied with the noise canceling feature and overall quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
Great For the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.
I would recommend this to a friend- Pros mentioned:Sound quality
Makes my job so much easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the noise-cancelling on these. I work in a very loud office and am able to put these on to block out the distractions and focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiCa,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset. A little pricey but well worth it. Also comfortable around the ears when worn for a long period.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielR,
That's very nice to hear! We're glad that you like the comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter’s birthday. She loves them they are awesome. I tried them would t get any other kind.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichW,
Very nice! We're glad to hear that your daughter loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Versatile, Great Sound, Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, noise-canceling with options differentiates these from competitors. Two devices Bluetooth connection works great when using the computer and receiving phone calls on the phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wiliam,
Great! We're thrilled that you are enjoying the comfort, noise canceling, and multipoint function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it many times on while flying. Great set of headphones. All functions flawlessly work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudriusS,
Nice! Good to hear that you are enjoyed using your Sony WH1000XM4 while flying. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
buy it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones, sound quality and noise canceling is so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NouC,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my Sony headphones and have a positive sentiment towards the Sony brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LouieM,
Thank you for choosing Sony!
We’re honored to hear that you are delighted with your WH1000XM4 headphones and hold a positive sentiment toward the Sony brand. It is rewarding to know our product has contributed to your contentment and strengthened your confidence in our commitment to delivering quality audio experiences. Thank you for sharing your feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second of this series of noise cancelling over-the-ear headphones. Great sound quality. excellent finish. very easy tactile controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tango,
Great! We're glad that you like the noise canceling function, sound quality, design, and controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
worth every penny
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing features. noise cancellation at it’s finest. worth every penny :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jannie,
That's great! We're glad that you are very much satisfied with your purchase. It's nice to know that you are pleased with the awesome sound quality and superb noise canceling of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Yay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superior. Plastic feels durable and high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, we're glad you like the sound quality and durability of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
These are great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. I had Bose and beats before but I really like new features such as multiple device Bluetooth connections and awesome noise cancellation. also, new interface to play music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blah,
You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these for travel. Noise cancelling is truly a game changer and I really like the bronze accents on the black. USBC is also a plus! Amazing sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spiffy23, Great! We're very happy to hear you appreciate the amazing noise canceling feature and sound quality of your new WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones best item from keep up the great work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antman2782b,
We love to hear that! We're delighted that you love your WH-1000XM4 headphones, and we appreciate you recognizing our commitment to great work.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Good over the ear headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH XM4 are mazing over the ear headphones. I have big ears and these kinda fit into the ear cups. Sound quality if awesome. I wouldn't wear this continuously for long periods. I have been on 2-3 hour long calls and they have worked great. The app makes sure your firmware is up to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshnKiks, We're glad you're enjoying the outstanding sound quality of the headphones. Good to know you're utilizing the features of the Sony headphones connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks you for choosing Sony! -Jess
- Pros mentioned:Comfort
Supreme headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Kinda pricey but worth it. I just wait for it to go on sale at Best Buy and purchased it. It’s so good that I bought my wife one. Very comfortable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benin,
We're thrilled to hear that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Overall good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Great sound and Noise cancellation, unfortunately call quality suffers. Easy to use Comes with a headphone cord Con: Wind noise present whether you are in a room with a ceiling fan or outside. Sony needed to do a better job at getting the Noise cancellation on the phone. Short Charging cable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Georb123, We are sorry to hear about your concerns with your wireless headphones. The noise canceling function feature of the unit is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Despite your concern, it's nice that you like the overall quality of the headphones. Make sure to update the firmware of the headphones to resolve any software-related issues and to improve the performance of the unit: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them on black friday. I really like the noise canceling feature, and they sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riceman20, we're glad you like the noise canceling and sound quality of our product. The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl