Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
Love my Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super, I’ve forgotten how much I love listening to my music with real headphones compared to AirPods! The bass response alone is incredible after a few years with those earbuds…. And the sale price is amazing too so go ahead and enjoy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taxman56, awesome! We're glad you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is really underrated. Been using it for over a year now with issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AzeemD!
Thank you for taking the time to share your experience with our WH-1000XM4 headphones! We're glad to hear that you've been using them for over a year without any issues. It's great to know that they've fulfill your expectations and provided a reliable listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Great sound! Easy to connect. Glad I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, feel pretty comfortable, would recommend over the xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainwater,
Great! We're glad that you like the comfort and overall performance of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones so much. Noise cancelling is amazing, especially in really noisy spaces. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictoriaI,
That's awesome! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Personal Experience after <30 days of usage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS BASED ON MY POINT OF VIEW AND THE LITTLE RESEARCH I DID ON THIS HEAD SET. For the price I was expecting a better microphone quality, but it seems to not do a very good job. At least that was my experience: Sound: - For meetings it was perfect, I was able to hear everyone with no problems - Music just sounds like you are expecting it to sound, clear and on point Microphone: - If you are vacuuming or doing some activity that brings noise, you still can a conversation with someone else as the noise doesn't make it thru. - IF YOU ARE ON THE STREET WALKING WHILE CARS ARE MOVING 50+ MPH then ambiance sounds comes thru the microphone and interrupts the conversation. Im constantly on the phone and this doesnt help to isolate your voice with the ambiance. For sound works great, for communication when there is background noise going on... not so much.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElMachoMan,
We're glad that you like the sound quality of the headphones. It's unfortunate that the call quality is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Customer feedback is important to us because it helps us improve our products for the future. Thank you for sharing your experience and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality, price was reasonable (on sale). Third pair in our home, we all love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CSAA, we're glad you love the sound quality of our product! The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work amazingly. They are very comfortable and stylish. I love how they fold easily and fit perfectly into the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlamb, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using them for my workout. They’re very comfortable and has a very good noise quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thanks for your feedback and we are very happy that you found our WH1000XM4 very comfortable to use with a very good noise canceling capability. Perfect for your workout sessions! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing product.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is just amazing. I have upgraded to this 1000xm4 and I don’t regret my purchase. I float in another dimension when I wear them. I really liked the fact we can connect it to two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seyni,
Good to know that upgrading to these headphones was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony M-4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me these is the best of the best really good on everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarP, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prolly the best daily use headphones I have purchased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimR,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've had, the sound quality is awesome. Also great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MeshaunS,
Nice! Thank you for sharing your review of our WH1000XM4. We're happy that you like the audio quality of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these everyday, never fails and charges fast and last forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Excellent for flying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16hr flight with charge to spare im told there was a wailing toddler behind us the entire trip.....I never heard it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingajg, We are glad that your new Sony wireless noise canceling headphones worked well during your 16-hr flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great product. love them, I used to have the beats studio , but those are better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello lotfiB,
Awesome! We are thrilled to hear that you are enjoying your new WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great everyday headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market right now, that aren't audiophile quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Johnny5,
Great! Thanks for the feedback and we're glad that you appreciate the audio quality of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. The noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JjesusA, Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
- Pros mentioned:Sound quality
Must have for frequent fliers wanting quiet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all around. I have to fly a lot for work and these are awesome to be able to block out all noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KDG1, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing. I love the headphones so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CamillySh! Thanks for the 5-star rating. We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig