Customer Ratings & Reviews

These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.

The noise cancelling is customizable is the app, and doesnt make me feel ill like other headsets. The mic is clear and great for calls. They are lightweight but feel sturdy and premium. Comfortable enough to sleep in. The sound feels like its coming from the room. After using them for one evening I went to buy a back up pair. The blue looks almost black and has yellow gold finishes. The black have rose gold finishes. They help me with anxiety and focus. These are THE BEST headphones. Stop looking, buy these.

I have had these for about a year and I never leave the house without them. Noise cancelling is great when I am trying to focus on a task or listening to music. The ambient sound is also great when I need to more aware of my surroundings. Overall really great pair of headphones. The battery life is also great and can last a decent amount of time before a charge is needed.

Muddy, dirty bass out of the box. Can be fixed by downloading the Sony Headphones app, going to equalizer and tuning Clear Bass up at least 1 or 2 notches. The other frequency bands can be tailored to your liking as well. For further tuning, I recommend the Wavelet app which has a Sony XM4 preset but also allows custom tuning for the lower Hz bands. Feature wise, these headphones are great. Love the multipoint connection between 2 sources. I switch between PC and phone seamlessly with almost no lag/sync issues. The ANC is fine, you won't be sealed off from the outside, it just reduces outside noise coming in by a bit. Coolest feature is cupping the right cup for Ambient Sound in case someone's trying to talk to you. Shows how noisy your environment can really be, too. The touch controls are kind of sensitive, raising audio oftentimes pauses a track. You can't customize the touch controls but they are standard, swipe up/down for volume, swipe left/right for next/previous and double tap to pause. Haven't tested microphone enough for quality, for some reason it actually doesn't pick up in Discord, Teams or my voice recorder app, probably only phone calls. The lightweight and compact form factor is a plus especially with the convenient carrying case. Personally, I think this a good buy at a sale price (got it for $278). Wireless headphones will always have compromises, at least in audio quality. These are by no means perfect but still quite good, after tweaking. My only regret is that I knew coming in that these don't support passive audio via USB-C, only charging, and I didn't think it'd be a big deal but, when using it on PC, it would be convenient to connect and charge and be able to listen simultaneously. Regardless, a 30+ hour battery life and 10 minute quick charge for 5 hours makes this a trivial matter. Overall, solid headphones, they sound great with songs with string instruments, electronic/synth, even rock/metal, some hip-hop/R&B songs have weird bass production and honestly, it's hit or miss, some sound better with the bass raised more but then the mids are muted. Like I said, compromises.

I've been using the Sony WH-1000XM4 headphones for a while now, and they offer an exceptional listening experience with top-tier noise-canceling capabilities and impressive sound quality. They are incredibly comfortable, even for long periods, making them perfect for travel or extended use. The battery life is fantastic, lasting up to 30 hours on a single charge, and I find the touch controls intuitive and responsive. However, I've noticed a couple of drawbacks. Despite the excellent overall sound quality, I find that the bass isn't as deep or powerful as I would like. Additionally, the headphones can occasionally fall off easily, especially if I'm moving around a lot. Despite these minor issues, I'm still very satisfied with the Sony WH-1000XM4 and would recommend them to anyone seeking high-quality wireless headphones.

The Sony headphones truly impress with their superior noise cancellation, easily surpassing that of Apple's models. Whether you're in a bustling cafe or on a noisy commute, these headphones create a tranquil listening environment that immerses you in your music. Beyond their excellent performance, the design is sleek and modern, making them as stylish as they are functional. With a comfortable fit and an aesthetically pleasing look, these headphones are a fantastic choice for anyone seeking high-quality audio and noise-canceling capabilities in an elegant package.

I have never been able to wear noise-cancelling headphones with active noise cancellation (ANC) on without getting a headache until these. I tried the XM3s in store last year and got a headache just wearing them for a few minutes. I bought the XM4s assuming I would eventually return them because of side effects of ANC, but thought I would give them a try because of so many good reviews. I'm glad I did. When I first paired the headphones with my phone I put on some music, opened the tutorial in the app, and learned how to cycle through the noise-cancelling modes. I wanted to go right into ANC mode to see if it was indeed improved (as I'd seen in reviews) or if it would start bothering me right away. That's when I realized the headphones were already in ANC mode and that the side effects I experienced on other headphones (starts as a weird pressure, almost like your ears need to pop, and a temporary ringing, eventually leading to a headache) were not there. With the XM3s I noticed the pressure feeling immediately. With these it hasn't happened while using them for almost two weeks, with listening sessions of up to 45 minutes straight. I wanted to focus on ANC-induced headaches in this review because I know others suffer with the same issues from ANC headphones. If you have experienced similar side effects from other headphones I'd recommend giving these a try. Otherwise they are comfortable (I have a big head!), sound really good, are easy to use, have phenomenal battery life (I'm still on the initial charge), and a sturdy case that keeps them well protected. I highly recommend these headphones.

Excellent headphones! Noise cancellation is great, I have been a Bose customer for a few years and enjoyed their QuietComfort headphones. The noise cancellation is honestly the same if not slightly better on these headphones! I love the design and finish of these ones, the case is very sturdy, and the touch controls are great once you get used to them. Hands down the feature that sold me is the ability to cup your hand over the right headphone and temporarily lower your music while turning on transparency/active listening mode so you can hear a quick announcement; I travel a lot so these will be great for my next flight! The battery also lasts super long; the only downside is that the app is a bit confusing/unintuitive but nothing you can't handle with a bit of investigation or a quick google search.

Trying to find the best headphones for you is hard. I ended up returning and here’s why. Sound Quality - 5 stars Loudness - 4 stars Build Quality - 5 Usability - 4 stars Comfort - 5 stars Compatibility - 2 stars Noise Canceling - 5 stars Noise Isolation - 3 stars The sound quality is great but I can’t help but wish they were louder with more punch. After trying the Sony WH-XB900N these weren’t that far off. The comfort, noise isolation, usability was about the same and I really didn’t feel a 200 difference in quality. The main reason for returning is for compatibility and usability . I am both an Apple and a Windows User. These headphones will not work in Gaming Apps for some odd reason. So compatibility wise for me at least they suck. Also I have to mention as an Apple user these headphones don’t automagically pair to all my devices. That didn’t make my decision necessarily but it a noteworthy mention. I didn’t mind having to pair them but when they started choosing when they were going to work well the price you pay for the headset doesn’t seem justified. The noise canceling was great but the isolation could be better as I could still hear the TV in another room and the vacuum cleaner running in another room. Albeit less then normal and at a tolerable level it was still distracting while working for home. Noise still bleeds in from heads which kinda make the noise canceling less effective. Usability wise I hate the touch controls. If I’m stretching, grabbing at some while laying down my arms some times would accidentally touch the heads which depending on where they touched changed the song and or adjusted volume I ended going with the Beats Solo Pros because they where just as good in the sound department and better than the XB900. Noise Canceling is slightly worse but not that far off and in some instances I feel it may win out cause the isolation may be better IMO. The headphones work with everything in Windows and as a plus I do not have to re-pair with my Apple devices. I would definitely recommend trying these but for me there a no go.

1. Comfortable 2. NC is fantastical. I have a loud fan and someone who snores constantly. It's pin quiet when turned on, 3. Great sound. It's the bass most are looking for...pronounced and punchy. 4. Love dual pairing for cell phone calls while connected to the laptop. 5. Legit on battery claims. 6. Great quality presentation of product and case. 7. Simple to use. 8. Price but worth it. Watch for sales.

I got these for Christmas, yay me! I wanted some better noise canceling headphones and these were on sale, so I said YES. I chose the silver color, which is like a neutral gray color instead of black so I could see things on the headphones better. Almost all of my electronics are black and it's getting harder and harder for me to see the tiny details on them, so I chose the lighter color. I also like to be able to find them easily, and when everything is black, things get lost in the black hole. The headphones themselves are great. I read the instructions, but I also looked to videos online about how to use them more to their potential. I can't say I use all of the neat little tricks but I did learn a lot more about them. I love the flat oval zipped case these headphones are stored in. I am taking these on a trip next week and I'm sure they will pack nicely in my personal item bag. The case also has a strap if I want to clip it to my bag. Everything you need to operate these headphones comes in the case, the charging cord, airplane plug if it's compatible with the plane, and an aux cord if needed. The battery life is really great on these. I can listen to hours of music and podcasts while wearing these, plus they are comfortable on my ears and top of my head.

Decided to upgrade from ANC earbuds to these, and I'm so glad I did. It came down to these and the Bose 700s, but I chose these based on the reviews. I live in an otherwise great apartment complex where I can sometimes hear my neighbor below me (on the phone, music, etc.), so I just pop these bad boys on and everything disappears. I can't hear the washer, HVAC, cars right outside, voices, etc. Even without any music playing, they still drown out all the noise. So far they've worked great with the audio cable connected to my PS4 controller, and via BT with my PC/phone/Macbook, etc. I don't notice any loss of sound quality connecting to my PS4 controller to play; the only kinda annoying thing is that there seems to be no way to control the volume outside the actual in-game audio settings. I bought a really long audio cable to connect directly to my Roku TV and the headphones so as to control volume via the TV, but there's a bit of feedback there (prob the TV jack, or the cable?). So I just use the controller. I love the app and ability to set my own sound equalizer settings. Connecting to two devices simultaneously is also a great feature because sometimes I want to listen to music while I wait for a game to load, etc. These are also super comfy. I have a small head and was worried they wouldn't fit snugly, but they do! I've worn them for at least 4-5 hours at a time with no discomfort to any part of my head or ears.

These headphones are excellent. They are very good with noise cancellation and the quality of music is amazing. You can also adjust the volume using swiping motions on the right ear muff. You can also pause/play music, as well as answering/hanging up the phone. I don't think headphones can get any better than this. Although I bought them when they were $348, and they are now on sale for $228, I do not regret the purchase. These are the most comfortable on the market and definitely top AirPods Max. Great to wear while working out, and fit snug, also adjustable for various sizes. Battery lasts me 2-3 days with 5+hours of use each day. Definitely would recommend to someone who has been conflicted with buying a pair of headphones! Have a great day:)!

After searching and trying over 10 “competitors”, including strong offerings from Bose and Seinnheiser, these are really worth all of the hype. Multiple Bluetooth device support is a WFH dream, and strong battery life and sound quality keep me in the focus game for everything I need. Can’t recommend them enough, and they’re incredibly lightweight and comfortable, even for my XL sized head.

Great headphones. As expected, the noise cancellation is top notch. I don't think I've ever used anything better in that area. Battery life is really good too. I don't think I can kill these in a day even at max volume with noise cancellation on. Even if I can, they charge from 20% to 80% fast enough that I don't worry about battery life. I wouldn't complain if there was a little more volume at maximum with less distortion, but admittedly, I'm a person who has been around loud music from my teenage years and my hearing isn't the best these days, and I really like to turn up the volume sometimes. These will probably be fine for most people in the volume department when used with noise cancellation. I just like my headphones to have slightly more volume than I need while staying distortion free. Otherwise, great headphones, especially if you get them on a good sale. I'm not someone who would usually pay $400+ for headphones, but I'll take them at half price on sale for sure.

These headphones are one of the— if not the most comfortable headphones i’ve ever worn. The cushion on the ears makes it feel as if you’re not even wearing them. The headphones do really well with noise cancellation, in fact, you can control its listening modes through the app that you download during set up. The battery life is amazing. I can go without charging these for multiple days sometimes, but it does depend on the listening mode and the length of use between usages. Using these headphones without break will get you about 7 hours of listening time WITH noise cancellation on. Overall, the purchase was highly worth it and I find myself using them quite often!

Comfortable and affordable headphones. They’re definitely wireless headphones I’d recommend and even got a friend to buy them and he also loves them I love that you can make a custom setting and adjust the sound of the headphones with the app as well. Love that they also come with a carrying case and accessories and if they’re dead you can resort to using them wired with the adapter it comes with and they’ll work without having to charge them and I don’t really see a lot of wireless headphones with this feature. It’s perfect for travel and easy to use and to connect and the battery life, short charge time, and the sound quality make it worth the price.

I have been using these nearly everyday since i purchased them about a year ago. I tell everyone how great they are. Super comfortable, easy to use and connect to multiple devices, pretty good battery life, good noise cancelling and they look great. I use them for work, at the gym, mowing the lawn, and traveling, etc. I bought another pair for my mom too. I can't recommend these enough

Not the newest model, but still top-tier and excellent noise cancellation. Really nice sound quality with customizable EQ. Battery life is exceptional at about 38 hours. They have touch controls, wear detection and very comfortable as well as light weight. Easy to pair with phone, TV and so on.

Comfortable, good sound (better with EQ), and long battery life