Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
My Headset had a Dud Battery, Had to Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation definitely some of the best. I ended up returning as the battery could not hold a charge. Would recommend buying if you can get a good deal, like in the $150-200 price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaM,
Thank you so much for sharing your review. We’re really glad to hear you enjoyed the noise cancellation on the WH1000XM4 and we appreciate your kind words.
At the same time, we’re sorry to hear about the battery issue that made you return the headphones. Your feedback helps us get better and we hope you’ll consider Sony again in the future.
We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Loved it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great- blocked out all of the outside noise- quality of sound was freat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Troll, We're glad that you are happy with the sound quality of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Marvelous Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue are marvelous!
I would recommend this to a friend - Pros mentioned:Sound quality
ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are great for leisure but working out is a bit questionable because the lightest touch of the sides of the headphones causes songs to pause and the “siri” to turn on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noah, Thank you for your feedback on the WH-1000XM4 headphones. We are delighted to hear that you find them great for leisure. We understand your concern regarding the touch sensitivity during workouts. We appreciate your input and will take it into consideration for future improvements. In the meantime, we recommend adjusting the touch sensor settings through the Sony Headphones Connect app (Sound Connect app) to better suit your needs during workouts. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Awesome headphones for blasting metal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I've been blasting Slayer to test them out and it's like I'm at the concert! \m/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfman,
We're thrilled that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
As good as it gets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as they get. Crazy bassy but doesn't sacrifice treble. Touch controls work perfectly 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ashr,
Awesome! We're glad that you are enjoying the sound quality and touch controls of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. For the price i got i cant complain! Great sound great nc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GTran,
Perfect! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Get them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose QC 35II and I definitely like these way better. The case is a bit disappointing compared to the Bose but I like the functionality better. The Transparency mode is my favorite feature because I have small kids and sometimes I need to hear them when I’m working or school. The ear cups are not as nice as the Bose but after a day of use you forget about comparing the two and you’ll love these ones better. Did I mention USB-C?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soldier76,
You made the right choice with these Sony Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Your feedback about the case and ear cups is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality. Just what I expect and was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ayala, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Lived up-to the hype. Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel errthing. All day. All-night. Sound great. All day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DayDay,
Perfect! We're glad that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass
I recommend these headphones over my apples and my
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the low end punch and the app which allows for equalization adjustments.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazz, we're glad you love our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, a bit of music leakage over 50% volume but very expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mariG,
Thanks for the review and we'r glad that you are satisfied with the audio quality of our WH1000XM4. Please make sure that you wear the headphone properly and making sure that the earcups are covering your ears. You can try and adjust the headband of the XM4 to avoid sound leakage. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality good price and excelent service to work with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
4Real
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes listening to my tv, music etc more enjoyable. Especially since I don’t hear background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4Real,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
These headphones won't disappoint
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise canceling works great. My wife thoroughly enjoys them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablok,
Awesome! We're glad that your wife is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony = The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best out there.I love everything about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tad76, We're happy to hear this feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough these headphones for my son as a Xmas gift!!! He LOVES THEM!!!! The sound quality is great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dppoole,
Great! We're glad that your son is enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
No Noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these Headphones. Just putting them on you can tell they do an excellent job canceling out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBFAN,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Good noise cancelling worth every penny easy to pair easy to use app case easy to store away
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior noise cancellation and better sound quality than Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emjay, Excellent choice! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl