Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Amazing value and quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best quality most bang for your buck consumer headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jkray, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
10/10
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and they look great too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erica,
Awesome! We're glad that you like the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Noise cancelling is great, sound is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Awesome! We're glad that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wife's headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Audio quality. Very durable, Easy to connect and operate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxonb1, Thank you for the 5-star rating! We are so glad that you are happy with the sound quality, durability and ease of use of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Pick these over Bose
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great. Noise cancelling fantastic. Great value! Good app also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayCrash450, Perfect! We really love to hear you like the impressive noise cancelling feature and superb sound quality of our industry-leading, Noise Canceling headphones, WH-1000XM4! It's good to know you're utilizing the functions and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the money. Delivered on time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback, RaynaJ! We're thrilled to hear that you're enjoying your WH-1000XM4 headphones and that they were delivered on time. It's great to know you feel they're a great value—we appreciate you choosing Sony and taking the time to share your experience. If you have any questions or need support in the future, we're always here to help.
Thanks again for your support and choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headset feel comfortable sounds amazing keep improving
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canito5,
Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
buy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the hype lived up to the expectation!! very classic look!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nohemi! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and product. Was readily available and did curbside pickup. Even on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toner,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best Sony upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased them for my 16 yr old for her Birthday and she loves them. She previously had an older version so this was an upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, Awesome! It's wonderful to hear you are enjoying the superb features of these headphones. Glad to know your investment is worth it. Thanks for choosing Sony. -Jess
Great audio & connectivity with limitations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is superior and bluetooth connectivity is simple. Sony driver supports Google Assistant on Windows 11 and Android but not on Chromebook.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cherapin,
We're glad that you like the sound quality and Bluetooth function of the headphones. We also appreciate your review about the Google Assistant function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great1 after All I can have privacy hearing what I need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi none,
That's very nice to hear! We're glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bought these for himself cause he says they have great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer! Awesome! We are so glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Bose. Great quality and sound. Always thought Sony was an excellent brand.
I would recommend this to a friendPerfection!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound incredible! They are expensive but there is no going back once you try these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eaglenut1, we're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is perfect. Cant hear anything else while its on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi carrion, Awesome! We're thrilled to hear you're enjoying the industry-leading noise canceling feature of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound awesome great bass wireless great quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THOMAS, That's awesome! We're glad you like the great sound quality, punchy bass, and overall quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Awesome!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased! Noise canceling very impressive while on flights. Love the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigK, Awesome! we're glad that you like the noise canceling feature of your headphones. The XM4 is indeed perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great choice for over-ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good pair of headphones- I’d say even better than comparable Bose headphones...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RealEmmettS,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Song headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product good for gym or just going out with it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KevinM,
Thank you for the feedback and we're glad that you appreciate the amazing sound quality of our WH1000XM4. WH1000XM4/B