Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones noise canceling works great best I’ve ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, Thank you for giving the product a perfect rating! We're glad to hear that this is the best noise canceling headphones you ever had. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones, better than xm3s. Buy with confidence.
I would recommend this to a friendExcellent headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will buy again for Xmas gift. Noise cancellation is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neo2020,
Great! Good to know that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Definite a perfect Xmas gift. Thanks for choosing Sony!
~Ralph
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphone I ever bought I love everything about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, we're glad you love our newest industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
College kids****
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for tuning out "background" noises. But if you are in college trying to use them to drown out voices you'll be a little disappointed. I still like them for helping me "zone in" better, and I know it's almost impossible to drown out voices due to the frequency. I was just hoping for more for the price. Also they are kind of heavy, so it might take a while for your head to get used to it. I had a sore spot on the top of my head from the weight after a couple days use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pshull, Glad to hear that you are happy with the overall performance of your new WH-1000XM4 Headphones, if the effect of noise canceling is not sufficient. We recommend trying the steps provided on our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Also, please use the sliders of the WH-1000XM4 to get a more comfort fit.
Regards,
Carl
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job in the dorm. Fashionable fir everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlarraG, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing no background noise gets through
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jewske, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Reason why they're on the top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. There's a reason why they sell so many
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuckVision,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Really, really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling and sound clarity is the best I've encountered.
I would recommend this to a friendHeadphomes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling feature and sound quality but expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reds,
Choosing these headphones will worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Excellent Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, definitely an improvement over 1000XM3
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJ02,
Great! We're glad that you like the sound quality and improvements of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Amazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones i have ever used they are perfect in every way the ear cups are so soft and the headband is so comfortable on my head and the connection is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lily,
Great! Thank you for considering our WH1000XM4 the best headphone you had. We're glad that you appreciate how comfortable the materials and to use the headphone as well as the connectivity capability of the XM4. Thank you for choosing Sony! - Marco
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone. Impressive noise canceling and sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnBKS,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the item, i used this everyday so guy go ahead i totally recommend the item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maribeth,
Thank you for the 5-star rating! We're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation on airplanes and quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMK650,
Awesome! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Product Ever i Love This product , sound also the best
I would recommend this to a friendSolid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are pretty good for what they are. I didn't expect that they only canceled certain types of noises, such a deeper rumbling. Higher pitched noises definitely come through even with music on, albeit way more muffled. Maybe this is standard for noise-canceling products, but I don't have much experience since this is my first noise-canceling product. They're definitely very comfy on the ears but the band starts weighing on the crown on my head after a while. The battery also doesn't seem to be as good as everyone else is saying. I had it charged to 90% yesterday and about a day later it was already at 10%. I wasn't using it all day either so I'm not sure why it drained so fast. Otherwise though, I've definitely been enjoying these headphones! I got them for sale for Black Friday for about $228 which is an amazing deal so I'd wait until holiday season to purchase these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi janiicep, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
jr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great in every way light noise canceling works fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WILLIE,
Great! We're thrilled that you are enjoying the amazing features of the headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Awesome product. Good Buy...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended. Noise cancelling feature is at its level best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prit,
Great! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality sound is amazing definitely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Awesome! We're thrilled that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph