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Comp. Value: $319.00

Customer reviews

Rating 4.7 out of 5 stars with 12562 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 12,562 reviews
  • Rated 5 out of 5 stars

    Best looking headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student, I have used these headphones almost every day walking from class to class as well as studying. They have the best sound and bass you'll find in any other headphone and they also work extremely well when working out. My favorite thing about them is that they are stylish. A lot of other headphones stick out and look too big on your head but these are slim and work amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PeytonV,
      That's awesome! This brings us joy knowing that you are pleased with the audio and bass quality of our Sony WH1000XM4. We're also happy to hear that you like the design of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
      To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and solid ANC, a good budget option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, DavidO! We are so happy to hear that you are enjoying the excellent sound quality and solid ANC of your WH-1000XM4 headphones. We developed these headphones to provide a premium listening experience with industry-leading noise cancellation, all while being a great value for our customers. We're delighted to know you're happy with your purchase. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team. Sony_US

  • Rated 4 out of 5 stars

    Great choice prev gen noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable on the ear, have excellent noise cancellation, and top sound quality when using Tidal Hi-Fi Plus listening. I give them a four-star rating because I can't get used to the touch sensitive controls and I still prefer physical buttons on the edge of an ear cup. Also they infrequently loose Bluetooth connection at random times, however I suspect his is my phone and not the headphones. They were a welcome upgrade from my older pair of Sony headphones with older USB-micro connection. Definitely worth the purchase when on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimmyKyle,
      Nice! We're glad that you are pleased with the awesome sound quality, comfortability and noise canceling capability of our WH1000XM4. Thank you for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.

      WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, light and great sound. Noise canceling works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello rick,
      Nice! Thank you for giving our WH1000XM4 5-star rating for your sharing your feedback. We are pleased to hear that you are satisfied with the lightweight design, comfortability, awesome sound quality and nice noise canceling capbility of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Hearst and very impressed. Comfortable on long flights and excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Novelwriter,

      Thanks for the wonderful! We're thrilled to learn the WH-1000XM4 headphones made such a strong first impression. It's fantastic to know they're providing both exceptional sound and the comfort you need for long flights.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best purchase of 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bommie,

      Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones owned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, doesn’t hurt head/ears, sound quality is amazing, battery life amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      We appreciate the 5-star rating and we're happy to hear that you like the sound quality, comfortable design and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    these exceeded expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great!! I should of bought them at first. I started with the Sony Ulta, but the noise cancellation and over all sound quality sounded off. I returned them fo4 the Beats Studio Pro to see if they lived up to the hype seeing several people wearing them at the gym, they were trash. The Beats sounded flat, no EQ on the android app. So i decided to spend the extra money on the Sony 4s, and i havent regretted it. I listen to all different types of Reggae, Hip Hop, R&B and these sound great compared to the rest. I almost got the JBL headphones in the same price range. But the noose cancellation is definitely a game changer. FYI most the over ear headphones are not sweat resistant. I went on Amazon and got the sweat resistant ear covers for $15, because i primarily use the headphones at the gym and i sweat alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PabloP,

      Thank you for your wonderful feedback on the Sony WH-1000XM4 headphones! We're delighted to hear that you are enjoying the exceptional noise cancellation and sound quality across various genres. We appreciate your suggestion regarding sweat-resistant ear covers for gym use, as these headphones are not waterproof. It's fantastic to know that the WH-1000XM4 has positively impacted your daily routine. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best bass and comfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bass of all the comparable headphones on the market. Very comfortable to wear and good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pasdormi, Good to hear that you like the battery life, comfort, and audio quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy noise cancelling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature! Clean design and super comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradB,

      Thank you for the purchase and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great cans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. The blue ones are beauties too. Comfortable, easy to use, great sound and the noise canceling is soooo sweet. I just took a flight and now I gotta buy a pair for my wife. You can listen at low volume during a flight and not miss a thing. I almost went with the Bose QC II but I’m really glad I didn’t. Everyone says they’re more comfortable, but I’ve got a pretty big melon and I can rock these for 4-5hours while studying no problem. Just get them. Only con is they drop the Bluetooth every now and then. Whatever, takes 10 seconds to reconnect and get back on my way and it’s not often enough to really bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Absolute Favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a Christmas gift and they were so perfect for me. I had a lot of compliments while wearing them. They are really comfortable to wear in any kind of weather, wouldn't recommend working out in these, they slip out of your head pretty easily, but overall these work amazingly well. The noise cancellation is really good. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Daisy! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps drown out noise around me when I have these on. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, it's great to hear that the WH-1000XM4 are helping you drown out surrounding noise! Many users report that the active noise cancellation (ANC) works exceptionally well, particularly with lower frequency sounds, creating a more peaceful listening experience.

      Additionally, comfort is frequently noted as a strong point for these headphones, allowing for extended wear without discomfort. If you have any specific scenarios you'd like to discuss regarding usage, or if you're looking for tips on maximizing your experience with the headphones, feel free to ask!

      Thanks again for choosing Sony and for being part of our community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    beautiful design and premium sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking headphones. Online they look more pinkish, and I really didn't want that. But in person its a much more premium stone grey collor with nice gold accents. It looks less feminine in person than it does online. Probably the best noise cancelling. I can't hear a thing and the multidevice connect is nice because i can have both of my pcs connected to the headphones at the same time. Sony's app is really helpful too as you can have every device there so you can quickly jump to all of them when you need to. The battey life though is the best, especially since i am always forgetting to charge up my stuff i don't have to worry with these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate,

      Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. Comparable to Bose. Comfortable. Long battery Life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Snypar,
      Wow! Thanks for the wonderful review and we are very happy to hear that you are pleased with the audio quality, comfortability and battery life of our WH1000XM4. You can now listen to your favorite vibe without the hassle of the outside noise. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Slight improvement over last gen Sony XM3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC on XM4 seems to be slightly improved over XM3, especially in the bass region. Otherwise nearly identical to XM3 in sound, fit & finish, and tech- which is a good thing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      We're glad that you like the upgrades we made on these headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ear buds but these Sony over the ear are much more comfortable for long wearing. Sound quality is very good! Battery life is extremely exceptional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shopper! Glad to hear that you are happy with the sound quality, battery life and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Makes Traveling Much Nicer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about these headphones! I've been traveling with an older pair and while those have been very good, there's little comparison in sound quality and noise reduction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,

      We are beyond pleased to hear how excited you are about your Sony WH1000XM4 headphones! It’s rewarding to know that the sound quality and noise reduction have made such a noticeable difference compared to your previous pair. Thank you for choosing Sony, and we hope they continue to enhance your travels!

      Regards,
      Dominick Sony_US