Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10104666
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Traveling companion
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer,
Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Good anc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernano,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Pure quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Sound is impeccable, they're comfortable and the battery lasts forever. You can't go wrong with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcstriker, Great! We are so glad to hear that you are happy with the comfort, battery life and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jade,
Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Battery lasts a long time and are comfortable to wear for a long time. Good noise cancelling too. Glad I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edju,
We're glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
10/10
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Noise cancelation is great! I cannot hear anything around me when I wear them and they are comfortable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraA,
Perfect! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
XM3 to XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still love the WH1000XM3. I think they are just as good as the XM4. XM4 has different features. I really did not notice more noise cancelling than others stated. These are super comfortable. I wear them when I sleep sometimes, as the noise in the city can be overwhelming. Great price for the quality. My XM3 lasted for ever and are still great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi free,
It's wonderful to hear you're still loving your WH-1000XM3 headphones and finding the WH-1000XM4s super comfortable for city noise, even for sleep! We truly appreciate your detailed feedback on both models and their lasting quality. It's fantastic to know they've been such a reliable companion for you. Thanks for choosing Sony.
-Eliab
Best headphones ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones i’ve ever owned. i love the noise cancelling. i love the sleek look. i’ve tried apple and bose but these come out on top!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArianaA, Thank you for the 5-star rating! We're glad you are impressed with the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
What a refresing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted these headphones as I knew the quality of sound. I have to say I am more than impressed with them. They are comfortable, look nice and the sound is breathtaking. Walking around with them is so good as you don't miss any notes in the music. I have to say I own a pair of BOSE you guys have to work hard to compete with SONY this time. I am retiring all the other headphones I own and keeping this one alone. The price is not bad at all. They do not look cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gibby,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones and excellent all around. Quality, bass, style, comfort, noise cancelling and it even automatically adjusts to your surroundings. I love using them on my walks. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnetteG,
Great! We're glad that you like the sound quality, design, comfort, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Excellent Sound, but so so BT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome. Then why only 3 star? Bluetooth connectivity is not stable - if you walk around it disconnects and even if you sit, it disconnects from Samsung TV and your show sound becomes distorted. From sound quality point of view, it is much better than Bose QC45 and Sony XM3. But if we consider Bluetooth connectivity, it is not as good as QC45.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Action,
Thank you for your feedback. We're glad to hear that you're enjoying the sound quality of the WH-1000XM4 headphones.
We're sorry to hear about the Bluetooth connectivity issues you're experiencing. To troubleshoot, please ensure the headphones are fully charged and that you're within the typical Bluetooth range of your devices (around 30 feet). You may also want to try resetting the headphones to their factory settings. For instructions, take a look here: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html. If the issue persists, please visit our support page for more in-depth troubleshooting steps or to speak with a support agent who can provide further assistance.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
You won't regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can miss anything with WH1000 series. Get a deal and enjoy the music. It has pretty decent sound quality and very comfortable on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kage, That's fantastic! We are absolutely thrilled to know that you are pleased with the exceptional sound quality and the comfortable design of your WH-1000XM4 headphones. Thank you for your glowing five-star review and for choosing Sony! - Romeo
Just dooooooeeeeet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Love the sound quality and the ANC is tooop notch. There was a garbage truck going crazy outside of the empty warehouse I'm working inside of, and I cycled into noise cancelling...Holy crap it's like it wasn't even there. Great buy, fantastic battery compared to my WF-1000XM3 earbuds I got a year or so back. If you can spring for these, definitely do it. Paired easily with my iPhone and Macbook Pro both with and without the app. App is also much improved from my first experiences.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pasadenaguy,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, Long lasting battery, Two Bluetooth connections at once, great sound quality, and awesome noise canceling... the list goes on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seegar20, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
ABSOLUTELY LOVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I saw a lot of reviews about these headphones and was influenced. But I could care less because THEY ARE WORTH UR MONEY. It can last days a couple days with full charge. The noise cancelling does work really well and the ambient sound feature allows me to hear things when I’m outside, so that itself is convenient. Overall 10/10. Absolutely love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Huh What Did You Say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcDee,
You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Amazing Overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless, noise cancelling headphones out there imo. These are a big step up from the XM2s which I owned previously The sound quality is great as you would expect. Comfortable and minimal. The only nitpicks I have are with a couple of features, *speak to chat* & *pause when headphones are taken off*. The ladder is nice when it works, which is most times, but not all. Speak to chat however has become annoying. Its very sensitive to noise, not just your voice. Also it seems to activate even when switched off in settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyler,
We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Outstanding Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from years of using gaming headsets I gotta say these are amazing they are super comfy and perfectly fit me and the battery life is amazing. The sound quality is phenomenal on its own but when paired with dolby atmos the experince is truly amazing. Works great with any game and the wireless range is pretty decient. Overall highly reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, Nerthi! We're glad that you are impressed with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
They don’t get better than this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best wireless ANC over-ear headphones. Slightly better ANC than Bose with a more balanced sound profile. Battery life is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devon,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
AWSOME
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones turn out to be good and they are comfortable I use them in gym all the time they cancellation on them are good as well battery last long too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM4 headphones! It’s fantastic to hear that they are contributing positively to your fitness journey at the gym. The WH-1000XM4 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your workout without distractions. Thank you so much for choosing Sony! -Jess