Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony-WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good isolation and sound quality, recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaS,
We’re thrilled to hear you're enjoying the industry-leading noise cancellation and sound quality of your WH-1000XM4 headphones! Thank you for the recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
WOW! First set of nice headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned any headphones/headset that cost more than $100 until now. I've known for years from co-workers/friends and experience that Sony and Bose are the main names in the audio game. This headset consistently ranks higher than the Bose and they do not disappoint. I Love these headphones. Comfy. ANC works amazing. Use them on my iPad or iPhone without issue. The app is nice as well. Worth the holiday purchase 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ebmike, we're glad you like the ANC function and comfort of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
But buy buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I have had them for 2 years now and use them for everything. I have tried higher end headphones and these win buy a. Long shot. I would get these still to this day over the xm5 and xm6. Price and sound is unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
We're so glad to hear that the WH1000XM4 headphones have been your go-to for two years and truly stand out for their unbeatable price and sound quality—even when compared to higher-end models. Thank you for giving us 5 stars and mentioning their versatility!
Thank you for choosing Sony. We hope today is fantastic!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. Best sound quality on the market and the comfort has gone up immensely from previous models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyH, Thank you for your positive review! We're thrilled to hear that you are enjoying the WH-1000XM4 headphones. And it's great to hear that you appreciate the improved comfort from previous models. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Work Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, decent battery life and comfortable. Recommend to family & friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Holidayrelief, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, sound is perfect and it feels comfortable on my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jhrl,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoy the excellent sound quality and comfort of your WH-1000XM4 headphones. Customer satisfaction is our top priority, and it’s always rewarding to know that our products are making a positive impact. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, not as much low end bass as I would expect. But the noise cancelling, and new features of talk to chat, auto pause when you take them off your head and new options in the app really are an upgrade. Battery lasts me about three full work days so I’d say about 30 hour runtime is an accurate number. Overall fit and finish are incredible and far more robust in design and pretty durable than some of the competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coloradopainter,
We are glad you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality, Weight
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is lite weight and it feels good on your head for hours. The quality of sound is great and the app is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rock7,
Good to know that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Definitely recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones I’ve tried. Excellent sound quality and cool specs, also the battery life!! Feels like it lasts forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeseniaA, nice! We're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Full sound and great noise cancellation.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics is perfect in terms of comfort and weight. Sound is impeccable with the bass and clarity is distinct. Very enjoyable experience overall!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZaggLoyalUser, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation, and exceptional comfort of the headphones. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
So worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will use these headphones until the end of time wow they're expensive (definitely wait until a sale or black friday) because if you take good care of them, they will last you an eternity! Super good quality, super good sound quality + noise cancelling, and super portable if you're out and about a lot. I use these for music, gaming, calls, and basically everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Puffyfish,
Thanks for the review and the 5-star rating! We’re happy that the product delivered as promised! We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Worth The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Has awesome sound and is really good with blocking out other noises. Bettery life is great and comes with a cool carrying case! We love it so much, we bought 2 more for other members of the family. Well worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReubenP, nice! We are happy to hear that you love the sound quality, battery and carrying case of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Absolutely Outstanding— But Pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, I want to say that I bought these headphones as a splurge and although I cut audio at some points professionally, I am not an audiophile. I bought these to watch movies, use on the regular for editing/cutting video, listening to music, etc. they were definitely expensive and although I bought them on sale for approximately $50 off, I don’t feel like I can safely justify a splurge like this. The pause/skip sensors on the outside are a bit finicky, I absolutely love the sound, and they are extremely comfortable. I also wear glasses, have piercings on my ears and had zero issues with discomfort of any kind. If you’re able to get past the price, I cannot recommend these enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Best Wireless Headphones for the Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Headphones can get a bad wrap from audiophiles, but the Sony WH-1000XM4's simply have the best all-around value of any wireless headphone on the market. They are comfortable, convenient, reliable, sound great, and have a great warranty. On top of that, they have a great app which allows you to customize your sound and enable/disable various settings like Speak-to-Chat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyleh21, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Much improved version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The official price is very expensive but with the Black Friday price of $278, the value proposition is much improved. Having M2 and M3 myself, 1000XM4 is a much better version to previous models with improved noise-cancellation and more comfy to ears. Most importantly it can now simultaneously connected to two devices at once without the need to manually disconnect one to the another. Very satisfy with its performance, the touching mechanism is still annoying though.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair of these headphones and they are hands down the best headphones on the market in terms of sound quality, noise cancellation, and comfort. They are not cheap but worth every penny in my book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoffman, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Sony XM4s
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a year of ownership and constant use 10+ hours a day for school, work and so on: I want to say that the battery life is insane, lasting all day and sometimes 3 days of heavy use. Charges fast but could be faster. Noise cancelling is way too good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We're glad you are impressed with our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality, Weight
Top rated in my book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are light weight and mostly plastic, however the quality seems good. The sound is truly exceptional. These are wireless and connects to devices via blue tooth. They use a downloaded app that allows you to adjust settings including EQ to your liking. These are the best headphones I've owned. I don't advise wearing at the gym since they'll make you feel warm quickly. I'd buy again in a flash.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry,
Thanks for sharing your 5-star review of these amazing headphones. Your feedback is also greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
An Unplanned Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because my old Sony headphones broke. It was an accident. They were in excellent condition and worked fine. It's just not as comfortable anymore, and I really don't want to tape it up. I will give it away to anyone who could use it. Anyway, the new headphones work fine, and it's taking a little getting used to with the lack of controls and the swiping nonsense. I prefer the controls on the headphones. I will get used to it, I suppose. It's a personal thing; I have nothing against the sound quality or the improved noise cancellation. That is a plus, as it is way better! Minus one star because I do not like the swiping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mibo49,
Thank you for sharing your feedback! We appreciate your honest thoughts on your Sony WH-1000XM4 and understand that adjusting to new controls can take time. We're glad to hear you're enjoying the improved sound quality and noise cancellation. Your input is valuable, and we hope you continue to enjoy your new headphones.
Thank you for choosing Sony!
-Maria
- Pros mentioned:Battery life, Comfort, Sound quality
Elegant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think are the best headphones. Durable battery. The quality sound are amazing. Looks elegant. Very comfortable
I would recommend this to a friend