Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Best bang for the buck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, good sound, comfortable. Mic is ok. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Holey1,
Thank you for choosing Sony!
We're glad to hear that you find them sturdy, with good sound quality and comfort. The WH-1000XM4 headphones feature industry-leading Active Noise Cancellation (ANC) technology, which uses advanced algorithms and dual sensors to significantly reduce ambient noise. Whether you're on a flight or in a busy office, ANC ensures an immersive listening experience without distractions. Enjoy your WH-1000XM4 headphones!
Best regards,
-Fred
- Pros mentioned:Sound quality
Had Since 2021!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones! Can connect to two devices if you want save some money and have quality noise canceling headphones these are the ones. If you have more in the budget I would recommend the next series WH11000XM5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
EQ is recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With EQ, the sound is very clear and dynamic. The noise cancelling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerard,
Thank you for the excellent feedback on the WH-1000XM4 headphones! It brings us great satisfaction to hear that you find the sound very clear and dynamic when using the equalizer and that you think the noise canceling is excellent.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
My Sony Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit perfect, love the sound, easy to learn. A great purchase for me. When I need to be on a call the noise canceling is a great feature. I like that I can use the app to make changes. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mark,
That's nice! It's good to heat that you are enjoying the comfortable fit, awesome sound quality and most of all the noise canceling capability of our XM4. We're glad that you are pleased with your purchase. Using the Sony app will help you customize the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco
Perfect just perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good…..i think for thr price i paid (200$) on sale these are great. A buddy of mine has the xm5’s and while i can say the headband is slightly lighter in the xm5’s its not so much of a difference that i genuinely care or wish i had gotten the 5’s. And as far as sound quality goes the xm5 has negligiblably better base like if you tweak around the EQ settings with the 4’s to get yiur desired base the sound is almost indistinguishable from the 5’s. If you have 400$ get the XM5’s and if you only got 200$ and the xm4’s are on sale def get the 4s you def wont regret it and i know i sure dont
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, comfortable fit, great noise canceling feature. Very light on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Noise cancellation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! The noise cancellation on the headphones is fantastic! I would highly recommend downloading the Sony app to get the ultimate experience on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez,
Thanks for the five-star review! It's a true pleasure to hear you're enjoying the WH-1000XM4 headphones and are impressed with the noise cancellation. We appreciate you recommending the Sony Headphones Connect app to other users, as it's a great way to customize the listening experience.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancels effectively without music. Good fit (compared to beats). Holds a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the fit, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Focus Moments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this headphones for focus moment if I want to listen to my music or watch a video without distractions that it almost completely shut out the noise surrounding me. It is comfortable to wear while laying down one bed. What I like that the headphone analyzed my ear for the best sounds. This is a good buy for me when it was on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We are glad you now have a perfect pair of headphones for your focus moments. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality, Weight
Sony does it again, and again, and again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, lightweight, and great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nfinaz, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent noise canceling feature, amazing sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Sound goos. Shaking no.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of the music and comfort. It did not fit my head as well as i wanted to. However, i bought them to drown out noise while working and when im moving, so for its purpose it did wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaS, Thanks for sharing your experience with the Sony XM4 Wireless headphones. We're glad you like the sound quality. Make sure to adjust the headband slider to properly fit onto your head and ears. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
hearing impaired.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I am hard of hearing I have a Beats pair but they are hard to understand soft talking especially while sound effects are going . These are a little better, and I'll take what I can get. Great sound, and really good noise cancelling. fits very nicely If only I could stop the music while listening!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, You've made an excellent choice! Good to know you're enjoying the excellent noise cancelation, sound quality, and comfortable fit of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sound Quality & Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and top-notch noise cancellation, this headphone went beyond my expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arraf,
We could not be more pleased that the amazing sound quality and top-notch noise cancellation of the WH-1000XM4 headphones went beyond your expectations! Providing a superior listening experience is what we strive for.
Thank you for sharing your positive feedback and for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great Headset!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Was hesitant at first as I don't have over the ear headphones. Mine generally been in ear. It did hurt my ear on first use, but has since gone away now that I have adjusted the headset. Able to wear it several hours with no issue. It is comfortable. Great noise cancellation. Purchased this for long travel and to reduce noise. Sounds just as good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xtian, Thank you for this amazing review of your WH-1000XM4. We're glad you love excellent noise cancellation, great sound quality, and overall features of your headphones. Glad to know you're now enjoying the comfortability for long periods of time. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise cancelling is great though does hurt my head after a while because it applies pressure. The fitment is quite good. But I give it 4 stars because recently I have had a problem, the headphones will randomly disconnect from my phone. It doesn’t happen often but if it didn’t happen at all, I would give this product 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianJ,
Thank you for hsaring your honest review o our WH1000XM4. We're glad that you like the fit and noise canceling capability of our XM4. We regret to hear that you are having issues with the connection. You may check these links to resolve this issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204575
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great as a gift to yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for myself and I do not regret it! The sound quality is amazing and the time it takes to reach 0 charge is so LONG. Never had something that stayed charged for such a long while. 1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabrielle, Choosing these headphones will definitely be worth it. We're very happy to hear you give the WH-1000XM4 a try and it did not let you down. We're also grateful to know you like the superb sound quality and long-lasting battery life of the headphones. It sounds like we hit the mark with the WH-1000XM4. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony noise cancelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. I love the option to be able to hear what going on around me or not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamW,
Thank you for choosing Sony!
We're excited to hear that you appreciate the quality and sound of the WH1000XM4 headphones. The ability to control your surroundings with the ambient sound feature is truly designed to enhance your listening experience. Thank you for sharing your positive feedback—it's wonderful to know the headphones are fitting seamlessly into your daily life!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel sound great, or at least softens loud noises, good sound quantity, they are really comfortable and I love the color. If you take them off it pauses what you are listening to and resumes when you put them back on. The only annoying feature is if I say something or clear my throat it pauses, but resumes about 20 seconds later on its own. All in all 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lacy, Awesome! Glad to hear that you are happy with the sound quality, comfort and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fun, great audio. If on a budget and needing some good headphones- worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Daniel!
We are so pleased to hear that you find your WH-1000XM4 headphones to be super fun with great audio. It's wonderful to know they deliver excellent value and performance for users on a budget.
We appreciate you choosing Sony for your listening experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Phenomenal, Worth Everything.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never worn a better pair of headphones ever. Truth. The simplicity and ease with controlling, the long long battery life, the comfort, the durability, everything. This is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielleD, That's amazing! We're thrilled to hear you appreciate the simplicity, ease of use, excellent battery life, comfortable fit, and robust design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam