Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Nice quality headphones to spoil yourself with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to spoil myself and get a better quality set of headphones for my new tablet and so far I'm pleasantly surprised. They set up very easily with the Sony headphones app and provide excellent surrounding noise cancellation. The battery life seems good as well. The case is nice and charging seems relatively quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi krain20, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best sound and comfort
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone for sound and comfortability. These are my second oak, since the first ones broke by wear and tear. They stayed in the case until I used them. I have now purchased the warranty to make sure I do not run into this issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nettie, Sorry to hear about what happened with your first pair of headphones. We are glad that you stick with Sony and that your WH1000XM4 headphones are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality , really helps me focus without noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user758590,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM4’s excellent quality helps you focus by reducing noise. It’s rewarding to know how our technology supports your concentration and daily activities.
Best regards,
-Fred
- Pros mentioned:Comfort
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. They are the most comfortable, even better than the more expensive ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adc123,
We're honored the WH-1000XM4 headphones have earned the title of your favorite pair. We put extensive effort into the design, so hearing that the comfort stands out—even compared to more expensive models—is fantastic feedback. We hope you continue to enjoy the listening experience!
Thanks for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Sony XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, Decent Sounds Quality, Cup material could be improved
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VN0007, we are thrilled to hear your feedback on the WH-1000XM4 headphones. It's wonderful to know that you appreciate their lightweight design and sound quality. We strive to provide an exceptional listening experience and your insights are invaluable to us. We also acknowledge your point about the cup material and we appreciate your suggestion for improvement.
Thanks for considering Sony products!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best Purchase This Year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is absolutely amazing and the ability to seamlessly switch between multiple devices without repairing is a game changer. It also has a feature I call "spouse mode" that will cause the music when you talk and then you on the outside microphones and then starts playing music when you stop talking. No need to take off the headphones every time someone talks to you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techie4Evet, We are glad that you are enjoying the feature of your Sony headphones, as well as the sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for trusting Sony! -Vincent
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great present for my birthday. Got around Christmas on a good sale and after lots of research i got these for me and the boise for my daughter. She loves her but I like mine better. Also comfortable to wear and if my husband’s snoring gets to bad i put them on and it’s quiet even without the music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bearlowes, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Price
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I have ever listened to. I was a bit hesitant to pay the price tag these come with. So I bought a less expensive brand, I was dissatisfied and returned them for the Sony WH-1000XM4. I am so glad I did! The old saying "you get what you pay for" is certainly relevant here!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, You've made a great choice! We're very happy to hear you're enjoying your new WH-1000XM4 Wireless Noise-Canceling Headphones and you feel that the price is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and the noise canceling is a great touch. I like its three settings: noise canceling, noise canceling off, and ambient control. They last for a really long time and they charge fast too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariah,
That's great! We're glad to hear that you like the clear sound quality, noise canceling and battery life of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones, good sound, stylish design, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriEp, Amazing! We're thrilled to hear you like the good sound, stylish design, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Worth the price, still wait for a sale.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this is a premium set of headphones. And it definitely delivers. Noise cancelling is great, comfort is great, and sound is amazing. Very convenient having multiple devices on Bluetooth. The cost is high, so you may want to hold out for a sale, but they’re a good pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lagz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Comfort, Sound quality
Definitely worth the wait to upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I liked the XM3, it feels and sound good. I’m so glad Sony finally came out with the new XM4 with multi device support. I waited to splurge on this headphone. The sound is still beautifully clear as the XM3. It fits nice and feel really light when wearing for long period of time. Still has best noise-cancelling feature of any headphones out there. Well worth the wait!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonvsf, good to know that your patience has paid off. We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Best heaphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for the money. I can say sound quality is awesome and has great features. i wish i waited and bought for the current price but do not regret what i paid for. You will not regret the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Greg,
Thank you for choosing Sony!
We're delighted to hear that you think the WH1000XM4 headphones offer exceptional sound quality and features! Your positive feedback truly makes us happy, and it's great to know that you find value in your purchase. We appreciate your insight and hope you continue to enjoy your headphones for years to come!
Best regards,
-Fred
- Pros mentioned:Sound quality
Love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these very durable and great sounding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaL,
It is most rewarding to hear that you are absolutely loving the durability and audio quality of your WH-1000XM4 headphones. We take great pride in building products that stand the test of time while delivering a premium sound, and we are thrilled they have made such a positive impression on you.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Really work for noisy neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was down to trying these noise canceling headphones (THE BEST) or possibly doing something that would end up in court. Upstairs noise was really getting impossible to live with. As soon as we begin to hear "Henrietta Hippo" begin her baby elephant walk we put on our WH-1000xm4's and cannot hear anything but what comes in from the T.V. or stereo. Peace at last. Use with MEE transmitter/receiver so both my wife and I can enjoy our lives again. Also good when one of us wants to sleep while other listens to or watches something else. WORTH EVERY PENNY and a lot cheaper than moving or hiring a lawyer to work out a plea bargain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Awesome! We're glad that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, good noise canceling, great fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amayah,
That's great to hear! We're delighted you're experiencing the high quality, effective noise canceling, and comfortable fit of your WH-1000XM4 headphones.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Amazing sound quality. Very comfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been shopping around for a pair of ANC headphones for a while. I’ve used the Bose 700s, Bower and Wilkins PX7, and the WH-1000mx3s. I loved the mx3s but the fit was a bit uncomfortable for longer periods of time. That’s not the case with these new mx4s. The extra cushion feels great and they feel very light. Overall an excellent pair of headphones. Best in its segment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We're glad you found the perfect headphones for your needs. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality, Weight
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound. Not heavy at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FL21,
Awesome! We're glad you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Fantastic sound and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, excellent noise cancellation, comfortable fit even while wearing glasses. Easily the nicest pair of headphones I've had in a long time, wired or wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Satisfied,
That's awesome! We're truly happy that you are pleased with the sound quality, comfortability and noise canceling feature of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit, the noise blocking is excellent and for music and gaming is perfect. These block out background noise, would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiaH, we're glad you like the sound quality and fit of our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl