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Customer Ratings & Reviews

$398.00

Customer reviews

Rating 4.7 out of 5 stars with 12583 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 12,583 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever owned!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use in my office in the middle of a machine shop. They work better than my previous headphones from another leading noise canceling provider and add useful features for me like the headphones cutting off when I talk or cover the right ear piece with my palm. The app controls work fine, I've only been in the app a few times after setting up. Highly recommend to anyone in need of good noise canceling with premium sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harp,

      Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best over-ear noise canceling headphones I’ve ever used. I’m really big into music and beats and when I saw many reviews I had to hear it for my self and I gotta say these are a 5/5. Sony really did an amazing job with these. The clarity in music is just CRAZY you fell like you’re in the studio while hearing music. If you have Apple Music I would definitely recommend these as they have great quality songs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooks, Awesome! We are so glad to hear that you are enjoying your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Was deciding between these and the comfort quiet and so glad I went with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewO, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over ear headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my headphones 3 years ago and still holding up strong. Everything gets blocked out when i turn on noise canceling. Bought one for my wife and son. We all love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Awesome! We're glad you like the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I can hear pretty good. Very exspensive. Good and comfortable to use. May buy and pair for daughter thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE THIS HEADPHONE. PERIOD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet you will find longer and more specific reviews about this headphone. But truly, the first time I put this on, I was shocked. I just realized how noisy the place I have been living in is. Now, I could find instant peace because I can have almost complete silence every time. I loveeeee this headphone sooo muchhh. Its sooo cute too!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi odii, Awesome! We are so glad to hear that you are loving your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Heaphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort, durability of the build of the headphones, and the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neo76, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are really comfy to wear for long periods of time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyBobby, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Still fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's newer and better out there now, but these are still FANTASTIC headphones. Use them all the time and they work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, JesseS!

      We couldn't agree more—the WH-1000XM4 headphones are still FANTASTIC! Even with newer models available, the XM4 continues to deliver a top-tier combination of sound quality, industry-leading noise cancellation, and comfortable performance that makes them a reliable and effective choice for daily use.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well and paired with devices without any issues. The color and feel of them were great and the quality was really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star and review, Jacob. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-1000X4 Headphones. Your satisfaction with the excellent features, amazing sound quality, and noise cancellation of your headphones are greatly appreciated. Glad to know you like the build quality and silver color. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headshones by far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente noise canceling and stylish! This was a gift for my sister and it has a verity of features that I wasn’t aware of but makes them worth buying!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraG, Amazing! Thank you for your fantastic review of the WH-1000XM4 headphones! We're thrilled that you love the noise cancellation and design. These headphones truly enhance the listening experience and make a great gift. Your support means so much to us. Thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    It’s Sony, what else can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have aged very well despite being 5 years old. The ANC is still competing well against newer headphones. And now, you’ll find these discounted everywhere, best bang for your buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello paninin19,

      Thank you for choosing Sony!

      We’re honored to hear that your WH1000XM4 headphones have maintained exceptional performance over five years, particularly with active noise cancellation that remains competitive with newer models. Their enduring quality and value, especially given the current pricing, underscore the thoughtful engineering behind them. We appreciate you sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and are very comfortable. Bought them because of the online reviews and I wasn't disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tmorris,

      Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I’m glad I got these on sale because I was a bit hesitant on price, but they work really well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mariana, Great! We're glad that the headphones work well. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever had comfy too! The navy blue color is pretty as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TuckerR, thank you for this 10 out of 10 review! We are elated to hear you're enjoying the WH1000XM4 headphones thanks to their comfortable design–and the beautiful navy blue is absolutely a plus! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    my dope headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s beautiful 10/10 really clean, easy 2 use, super substantial battery life and great noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iloveyou,

      Thank you for the 5-star rating! We are glad you like the noise canceling and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Definite Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Battery life and sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headphone. Very comfortable. Easy to setup, battery life is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roro, Awesome! We're very pleased to hear you like the comfortable fit, ease of setup, and long-lasting battery life of your new WH1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound super loud and comfortable all you could ever need

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi S3lfinjury,

      Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Impressive Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with discount.. so impressive! Especially when you are using noise canceling mode! Great battery life too :)

    I would recommend this to a friend