Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
The best yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When Covid-19 occurred I shifted to remote working. I quickly found myself becoming agitated in response to the noise in my home. These headphones turn off the noise. Whether it’s my living room’s ac unit, the chatter of roommates, or the hum of my desktop, it all disappears when I place the XM4’s over my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, good to know that these headphones are perfect for your lifestyle. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony noise canceling headphones. 5 ⭐️’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones are really great. The bass response is incredible. I use them in my music studio on keyboards and Bluetooth as well. These are my second pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelT,
Thanks for the feedback and for the 5-star rating! We are truly happy that you are pleased with the audio quality and noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great quality and price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Sound canceling is superb! Never fails for Best Buy purchases
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Santana, Thank you for your wonderful review of the WH-1000XM4 headphones! We're thrilled to hear that you are enjoying the great quality and price, and that the sound canceling feature is working superbly for you. It's always fantastic to know that our products are meeting your expectations and enhancing your listening experience. We appreciate your continued trust in Sony and your positive feedback on your Best Buy purchase. Enjoy your music! - Romeo
- Pros mentioned:Battery life, Sound quality
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable - battery lasts forever. Pretty good a noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moso,
Fabulous! We're thrilled to hear you like the comfort, long battery life and amazing noise cancelling features of the XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Perfect for drowning out crying babies on flights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for frequent flyers, these are an absolute game changer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drinksbeerknowsthings,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM4 headphones are making such a positive impact on your travels. It’s rewarding to know they provide comfort and quality sound for frequent flyers, truly enhancing the journey.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Bluetooth Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are both very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amity, Excellent! We're very pleased to hear you're enjoying the great sound quality and long-lasting battery life of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! Sounds is the best!! Very comfortable leave them on for hours
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! We are glad that you like the sound quality of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, long battery life. Work well. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaye, Glad to hear that you are happy with the comfort and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Don’t Sleep On These
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! These are so underrated. The Sony headphones are excellent without all of the flash. While they’re expensive, the investment in this product is more in sound and tech vs. the look. I’ve owned Beats and these are hands down much better than any headphones I’ve ever listened to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmackStL,
Thank you for the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Don't fly without them!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have helped tremendously in long flights, especially when babies are on board. If you turn on the noise canceling and put ear plugs or the air plane ear buds underneath, you won't be able to hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraD, Choosing these headphones will definitely be worth it! We're truly delighted you're enjoying all the improvements we made on these headphones, especially the excellent noise cancellation. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Thank you so much for choosing Sony! -Jess
Okayish if you like it heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nice quality isn't as bad as I thought. But it could be better the reason why I'm giving it. 3 stars is because the headband piece digs into your scalp. And it could hurt, especially after hours use or if you have thin hair and the battery life is okay compared to other headphones. It tends to run out at a quicker rate depending on the volume. And setting, you have it on. But if you're a Sony fanatic, these would be better than the latest generations like the last 2 generations, aren't as good as you would think. This one, because it's thicker in the muffle area has a better. Noise-canceling property than the others, but it is heavy not to an extent. You would notice in the very beginning. But after hours use, you do notice it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NicoAnd,
Thank you for the candid feedback on the WH-1000XM4. We're pleased the Noise Canceling performance is strong and that you find it superior to previous models.
We sincerely apologize for the discomfort the headband is causing during long listening sessions and the frustration with the battery life variability.
To help maximize the battery life, please check your Sony | Headphones Connect app and ensure features like DSEE Extreme are disabled, as these can increase power consumption. For the headband comfort, some users find that a third-party padded cover helps alleviate the pressure. Your detailed observations about comfort and weight are vital, and we'll ensure this feedback is passed along to our product design teams. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Weight
Great set of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very good and are tge most comfortable and light set I have tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, and a lot more comfortable than it's previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatcheZ,
Great! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
WH-1000XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly like this headphones, they are extremely comfortable and has a great sound quality. However they are not the secures headphones if you’re gonna use them for active activities and mine broke after 1 year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Candelaria, thanks for choosing and purchasing our product. We're glad you like the comfort and sound quality of the WH1000XM4! We're sorry to hear that you have an issue with your Sony unit. You may take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. Please check this link for more details:
https://www.sony.com/electronics/support/articles/00006741?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation and comfortable on the ear. The battery life could have been a little better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We're glad you like the industry-leading noise cancellation and comfortable fit of your Sony WH-1000XM4. We also appreciate your feedback about the battery life. To ensure optimal battery performance, please follow the steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and comfort but not good for gym i would use only at home
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NikG, we're glad you like the sound quality of our product! We're sorry to hear that you have an issue using the headphones on the gym. As it turns out, the headphones aren't quite designed for sports. To prevent the unit from falling, adjusting the headband and the earpads properly can help for a firmer hold and better noise canceling experience.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband researched noise canceling headphones and found these to have the best reviews, so we made the purchase. He absolutely loves them! The sound is amazing and really does cancel out all surrounding noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renee,
Good find! Thank you for purchasing our Sony WH1000XM4 and for sharing your feedback. We're delighted to hear that your husband loves his new headphone for its quality sound and noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Awesome sound quality and anc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and active noise canceling comfortable when long use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SadPanda, Great! We're glad that you like the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Weight
Best wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever, they are light, comfortable and wireless, perfect for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dani, That's amazing! Thank you for leaving us such a wonderful review of your WH-1000XM4! We're thrilled to know you feel the WH-1000XM4 is the best wireless headphones that you've purchased and you're enjoying the lightweight, comfortability, and overall sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Light. Durable. And the sound quality js great.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, CoolJay0521! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig