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$398.00

Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 12,587 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Certified Bussin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones with excellent noise canceling, I’ve had these headphones for over a year and used them almost every day and they have held up great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, CalebS! We're glad that you are impressed with the Sony XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best headphones for anyone needing to drown out any type of noise from children, cars, airplanes,or a crowded station, and the sound quality is so immersive it really lets you feel the music differently. Every time I put these on I’m in my own world

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas,

      Great! We're happy to hear that these headphones are perfect for your lifestyle. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I own three other Sony headphones all have great sound and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, KarenlW! We're extremely pleased to hear about your satisfaction with the amazing sound quality and superb noise canceling feature of your Sony headphones. Thank you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Life Changing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my college age daughter. She says these headphones are a life changing experience. Quick charge for 5 hours of life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris,
      That's a nice gift! We are very happy that your daugther loves the quality and battery life of her new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, ears up, the best headset I’ve ever owned. The only issue is with updates, as they seem to wipe your previous settings each time. It’s annoying, and inconvenient, but easy to fix with their mobile app,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonesy, thank you for the fantastic review! We are honored to hear that the Sony - WH1000XM4 has been the best headset you've owned, that's such an awesome compliment to us. We do apologize for the inconvenience caused by the settings resetting during updates. Your feedback is valuable, and we'll be sure to pass it along to our team. We're happy the mobile app helps make it easier to reconfigure things quickly. Thanks for your support and for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones in my opinion has great noise cancellation and really good audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, fantastic! We're truly delighted to hear about your satisfaction with the amazing noise canceling feature and exceptional sound quality of your WH1000XM4. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works perfectly. And the headphones are reslly comfortable aswell as good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nina, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my son, and he absolutely loves them. Noise cancellation is excellent and he can control headphones through app on his phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mo9nc,

      That's very nice to hear! We're glad that your son loves the headphones and liked the noise canceling and Sony headphones connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are bu far superior to its contenders.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VRMcdaniel,

      Thank you for choosing Sony!

      We're excited to hear that you recognize the WH1000XM4 headphones as superior to others. Your appreciation means a lot to us, and it motivates us to continue delivering exceptional products that enhance your listening experience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best quality headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever owned. White noise works perfect! I can run a microwave, a blender and blast the furnace, and still hear nothing. Sound quality also perfect. Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyS, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are beautiful headphones that work wonderfully with both my android phone and my Ipad. putting them on makes all other noise disappear. I would recommend them to anyone who is looking for a high -quality wireless headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raelyna, That's awesome! We are glad that you like your Sony wireless noise canceling headphones and they work wonderfully with your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Have these alongside a pair of Bose QC 35ii and the sound is much more full. Noise cancelling is on par if not slightly better than the Bose. Prefer the sound of the Sony’s and really dig the inclusion of USB-C. These are great overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julian, Thank you for purchasing the Sony WH-1000XM4! We're very pleased to hear you like the excellent sound quality and noise canceling feature of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great For the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for flights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for airlines use battery is very good if you don’t stack the extreme feature with ncs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deathbyfar,
      Thank you so much for such a great review! Glad to hear you enjoy your flight using the WH1000XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GET THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVERRRR. These headphones are so comfortable and it was such an easy switch from regular airpods to this. 10/10 would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SignepS, Thank you for switching to your new Sony WH1000XM4 ! We're so happy to hear that you like the comfortable fit and overall features and performance of these headphones. Your recommendation means a lot to us! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONE'S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Best Ever Sony product!!! My best way to listen to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mbrigida, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect! I never had high end headphones before but the sound quality in these are so clear. I also like the multi tasking for answering phone calls and how it pauses the music when you take them off so you don’t miss anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Semmons, You've made an excellent choice! We're very pleased to hear you're enjoying the audio clarity, speak-to-chat, and automatic audio detection feature of your new headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is of good quality. I gifted them to my son as a Christmas gift. he loves them, he uses them to attend the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NellyO,
      That is a nice Christmas present! We're glad that your son loves it and enjoying the awesome sound quality of his WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Sound is clear and noise canceling works great. I bought them for my daughter and she loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Enid,
      Perfect! We are delighted to hear that your daughter loves her new WH1000XM4 headphone for having such an awesome audio quality and nice noise canceling capability. Thank you for choosing Sony and for the 5 star rating! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well, worth the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and value. The sound of this headset approaches that if not equals that of high-priced corded cans. If you want great sound, BUY THIS MODEL! It's better in its sound stage than its predecessor, the WH-1000XM3, which is also a great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Syntaxguy, We're glad to hear that you appreciate the sound quality and value of this unit. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay Sony_US