Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10187851
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old headphones broke down after a few years of use . These seem very user-friendly and comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Biggie,
Thanks for your purchase and for trusting Sony. You will surely enjoy this one for its comfortablity, audio quality, noise canceling capability and other awesome features. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Amazing headphones - worth the buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these headphones! Definitely worth the buy, less expensive than airpods and worthit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cass, We are so glad to hear that you are happy with your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Got them on sale
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for plane travel or on the Subway. Use them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi doorbell,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for your travelling experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Clears out all the white noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wearing these and ear plugs makes the world more manageable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tadashi, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Essy to use. Good sound quality. Easy to carry
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfi, we're glad you like the ease of use and sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Worked perfectly as a noise canceling device while on a long flight with babies around us
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jestr4269, Awesome! Glad to hear that you are happy with the noise canceling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, excellent ANC, have been listening to a lot more music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Entropywins,
Awesome! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best noise cancelling headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Bluetooth audio period. The build quality is excellent, and the device switching is much improved over previous versions.
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a flight from Mo to Fl last week. The noise cancellation in amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinB,
It's a truly pleasure to hear the noise cancellation on your WH-1000XM4 headphones made such a difference on your flight from Missouri to Florida!—It's wonderful to know that you could enjoy your flight with amazing sound and without the distraction of engine noise.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love these! I use them almost every day. The noise canceling helps tremendously. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyF,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and very good build quality. I love the charging with usb c, the sound cancelling is also very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IceMike,
Great! We're thrilled that you are enjoying the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these headphones for a while now and they have performed very good. The noise cancellation is really good for video calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANDS3R,
Awesome! We're glad that you're enjoying the performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Oops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quality headsets. Returning as they were ordered in error. Needed headset for television hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MAGGIE,
Thank you for the review and we're glad you like the headphones. It is unfortunate that the unit had to be returned. If your television supports A2DP Bluetooth connection, you can pair these headphones to your TV wirelessly.
Regards,
David
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! ANC is fantastic. Super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Murali, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
HPh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a lower price. No need to do any i idea.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
airplean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for flying in airplanes. I can't hear anything when we ar taking off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ad17, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason 4 and not 5 stars is because I had to return the original pair because they wouldn’t charge. The first time that I tried to charge them. Other than that solid pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Impressed,
Thank you for considering Sony products. We appreciate you sharing your experience, and we're truly sorry to hear about the initial charging issue you encountered with your first pair of WH-1000XM4 headphones. We're glad we were able to resolve that for you with a replacement.
This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
Doctor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Sound is amazing. Sound deafening is great. Pause button is very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, Great! We're thrilled you like the amazing sound quality, excellent noise cancelling, and pause button of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the beats. Sound quality is at another level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisG, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Worth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item travel with my company and can't hear everything while in the air!!! awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rdy2kikazz, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl